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“walking distance to old town center”

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The Grand Mark Prague
Ranked #38 of 650 Hotels in Prague
Certificate of Excellence
New York City, New York
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“walking distance to old town center”
Reviewed September 3, 2013

Good location (you could walk to almost everywhere), clean rooms(very nice cleaning staff), very small lobby, beautiful garden, not a welcoming front desk/concierge except for the night shift.
Everything was extra money. Printing at the computer desk was 10cents! Every night the garden and back of lobby(hall) was reserved for private events. Those nights no place to relax for few minutes if you didn't want to stay in your room.

Room Tip: Ask for a room with the garden view. Our room didnt have a view. It was facing an interior court. T...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sjaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,075 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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Vail, Colorado
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 2, 2013

Let me say that our stay was perfect in every way, and I only gave this hotel a four because I had just come from the Kempinski Vienna, a 5 star hotel in being newly renovated and more luxurious. Our rooms were large and pleasant. The garden in the inner courtyard is perfect for drinks and a lovely evening with family or friends. The location of the hotel is perfect for seeing old city -- just a block outside the touristy areas, which makes is convenient but also quiet. The staff were so helpful for finding taxis and restaurants. We had a fantastic stay!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vail2Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 25, 2013 via mobile

If you are planning a trip to Prague, book this hotel now! This five star property is the best value of any in its class in Prague. The staff couldn't be warmer, the location is perfect, the food is delicious, the garden relaxing....oh and the rooms - massive, brand new, extremely comfortable. Plus we were upgraded to a suite in honor of our anniversary. Thank you Thea and the whole Kempinski team for taking such good care of us during our visit.

Stayed August 2013, traveled as a couple
Helpful?
3 Thank LadyBren85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, November 30, 2013
Dear Guest,

thank you very much for taking the time to share your view of our hotel with the TripAdvisor community.
It is a pleasure to read that you have spent lovely few days in our hotel.
Guest satisfaction is our main goal, seeing such positive comments, is the best reward for us.

We are looking forward to welcoming you back to our hotel in the near future.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berwyn, Pennsylvania, United States
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 17, 2013 via mobile

Beautiful hotel, perfect location near the Central Square and, it is evident that the management strives for the highest quality. Excellent Service. Superb breakfast with cooked to order menu, with a great buffet included. Lovely friendly staff even though I arrived with no Czech coins!

Stayed August 2013
Helpful?
3 Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, August 18, 2013
Dear Guest,

thank you very much for taking the time to write a review here on Tripadvisor.

We are happy to read that you enjoyed our first class service provided by our professional employees, lovely breakfast and comfortable and beautifuly appointed rooms.

We look forward to welcome you back in the future.

Kind regards
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2013

Kempinski really is a relaxing oasis with its lush garden courtyard, perfect for a drink after a day in town. The BBQ buffet served in the garden was excellent aswell, made to order meats and a nice selection of sides/desserts!
Breakfast was really good, made to order hot dishes and everything you need in bread/pasteries. Theres even sparkling wine, not often you see that at breakfast and a nice touch of that little extra.
Room where clean and had everything you´d expect from a 5star hotel, excellent pillow/duvet menu for example.
Concierge was really helpful and really listend to our needs.

I´ll be back for sure, keep it up Kempinski!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, August 18, 2013
Dear Guest,

thank you very much for your review.
It is our utmost pleasure to hear that you have enjoyed every second of your stay with us.
Be it the beautiful room, our unique garden BBQ or our helpful staff which helped to make your stay very enjoyable.

Looking forward to welcoming you back in the future

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

Best room in the house, even though it was warm out, the room was perfect for sleeping. Even had a fan in closet just in case we did not feel cool enough. Management of this hotel is super! Spent 10 days in 2012, and 4 days this summer. Same exact room, and would never want to change. Location is fantastic, quite and close to all attractions. Staff is very friendly, minus an annoying breakfast manager (to loud, and annoying for a person to have to endure in the morning).

Room Tip: The Duplex room is fantastic, a must as it has character and a great bathroom! Looks to the garden...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JPS101_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, August 18, 2013
Dear Guest,

thank you very much for taking the time to share your travel experience with other travellers.
We are glad to read that you have enjoyed one of our unique duplex suites.
Moreover we are pleased to read that you keep returning to our hotel.

Looking forward to your next stay with us

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 24, 2013

This hotel is delightful. Staff professional and friendly. Lovely peaceful gardens, the perfect place to relax after a hectic day sightseeing, yet it is very central, close to Old Town and New Town too. Perfect.. Good food, chef very imaginative, rooms comfortable and pleasant. Can't fault it. We had a very happy time.

Room Tip: We asked for a room overlooking the garden. here was no noise at all.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, July 27, 2013
Dear Guest,

thank you very much for sharing your experience with the Tripadvisor community.
We are happy to read that you have enjoyed your stay with us from the comfort of the room to our professional staff.

We are looking forward to welcoming you back in the future.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Mark Prague

Property: The Grand Mark Prague
Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#35 Luxury Hotel in Prague
#38 Family Hotel in Prague
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
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Also Known As:
Kempinski Hybernska Hotel Prague

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