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“expensive, but worth every penny.”

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The Grand Mark Prague
Ranked #38 of 650 Hotels in Prague
Certificate of Excellence
south wales uk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“expensive, but worth every penny.”
Reviewed April 22, 2011

We stayed for two nights in March as a treat for my girfriend's birthday, this is why I opted for a hotel way above my usual price range. On arrival there was a discrepancy with our booking, just a minor thing to me, in recompense they immediatley upgraded us from a deluxe room to an executive suite. The service from then on was exemplary to the extent that when they saw my girlfriend's birthday cards in the room, we arrived back that evening to a birthday cake iced and decorated to perfection. I think to take this much care over one of what must have been many guests shows the high standards of the staff and the hotel. As I said I don't usually stay in such a high class hotel, but it was more than worth the money, and if you are going to treat yourself this is definitley the place to do it.

Room Tip: Cedaz airport bus stops just around the corner
See more room tips
  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
1 Thank oldpunks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, April 30, 2011
Thank you very much for your comments on TA. We are happy to read that your stay with us made your girlfriend's special day memorable.
We hope that you will choose our hotel on your next trip to Prague once again.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (154)
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Winchester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 19, 2011

We,ve been visiting Prague once or twice a year on leisure breaks since 1994 so we have stayed in many hotels during that period. This was our first stay at The Kempinski in Hybernska just a short stroll from The Powder Gate and the start of The Royal Mile. Also close to The Municipal House with The State Opera House a little further away.
We were very impressed by the very high standard of comfort in The Kempinski and by the truly excellent service of all staff that we have encountered in 17 years of visits to Prague. The superb breakfast choices on offer in the very comfortable and spacious restaurant made for a great start to the day. And to return to the peaceful courtyard garden in late afternoon to take a drink or two from the Two Steps Bar whilst planning the evening or next day activities is to be recommended.
Kempinski, we shall return.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HampshireRoamer_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, April 30, 2011
Thank you very much for taking time to write a review on TA. It is our utmost pleasure to read that our property is ranked amongst the best hotels on your Prague's hotel list and we will be happy if you decide to become our regular guests.
The Kempinski garden is truly an oasis of relaxation in the heart of the city. We are constantly training our staff to provide excellent service and your comments have been very encouraging for all the staff.
Looking forward to welcoming you back soon.
Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 10, 2011

We highly recommend the Kempinski in every way.
Allthough situated in the city centre, rooms around 2 courtyards give you the impression you're in the countryside, no noice at all.
Breakfast was very well organised, as a cold buffet with fresh juices etc., but very efficient you can order warm food at your table.
The garden restaurant was very pleasant, you can eat outside in the beautifull courtyard.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank majebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, April 30, 2011
Thank you very much for taking the time to share your opinion with other travellers on TA.
We are pleased to hear that your stay was pleasant and that you were able to enjoy our beautiful Kempinski garden and the delicious food served there.
Eventhough the hotel is located in the city centre, it is an ideal place for relaxation.

We hope to welcome you back to our hotel.
Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2011

Everything about this hotel was fantastic, from the amazing room that I had to the fantastic service and helpful staff. It really was a stay to remember, and its someplace that I would definitely return to (even though I am a premium loyalty member with another hotel chain).

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kyivtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, March 26, 2011
Thank you very much for your positive comments on TripAdvisor. Our staff is a great asset to the hotel and they were all happy after reading your review.
We are glad you have enjoyed your stay and looking forward to welcoming you back soon.

Sincerely
Thea Palmer
Front Officce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 14, 2011

We stayed here for a long weekend, and the hotel was amazing, could not be faulted. Service & rooms were perfect, reception & concierge were very helpful and always managed to book a table or advise on where to go. One evening we had gone out and needed advice on where to go after dinner the concierge offered advice over the telephone. Rooms serviced twice a day.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacobJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, March 26, 2011
Thank you very much for your comment on TripAdvisor. It is a pleasure to read that you have enjoyed your stay with us and that our staff helped you to make the best out of your vacation.

We are looking forward to welcoming you back soon

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LEBANON
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 13, 2011

greta location, nice rooms, and very confortable,
design hotel, modern,
great summer terrace,
the food was excellent,
nice bar,
the lobby is a bit small.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank COOKS76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, March 26, 2011
Thank you for your nice comment on TripAdvisor. We are glad that we were able to make your stay enjoyable and we are looking forward to welcoming you back to our property.

Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trieste, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 7, 2011

we sleep in the hotel for 3 nights and all was great.
Th breakfast was very rich and the room have a good silence and no illumination.
It is located near the city center, the station and also some of the major theater.
Good restaurant in the structure.
Also all the staff was very friendly and always available.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theitajob1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheaPalmer, Front Office Manager at The Grand Mark Prague, responded to this review, March 26, 2011
Thank you for taking time to share your opinion on our hotel with other travelers. It is great to read that your stay was enjoyable.
Your comments have been passed onto the staff and it made them very happy.
We hope to welcome you back soon
Sincerely
Thea Palmer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Mark Prague

Property: The Grand Mark Prague
Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#35 Luxury Hotel in Prague
#38 Family Hotel in Prague
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Official Description (provided by the hotel):
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 
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Also Known As:
Kempinski Hybernska Hotel Prague

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