We booked this hotel / apartment online. We had checked other reviews and travellers photos as well as through various internet sites to book the apartment for 2. In the description it said it would include bath, cooker, hairdryer and other necessities for a self catering apartment. We also viewed photos of these too.
HOWEVER, when we arrived we were shown a completely different apartment. There was no cooker - just a plug in hot plate. No other cooking device at all not even a toaster! There was also no bath and the bathroom was really tiny - with a washing machine in the middle of the floor?! No bath either or hairdryer as stated.
We were not happy and complained to the man who had let us in the apartment but he insisted this was the correct apartment and that the website was at fault and not them. We held out and his manager turned up who then showed us an apartment supposedly for 6 people but which was much better. Cooker, proper bathroom and a separate dining room to the bedroom. We decided to stay and he didnt ask for any extra money - probably because he knew we would go elsewhere! We did have a lovely time in Prague and the second apartment was much better however if you were planning to stay here do recheck all details through them directly as although we were very careful or you could be in for a shock!
The area is great for quick and easy transport to the city although we would not feel safe late at night or if we had children. I do think there is a lot of development work beginning to make the area more 'cosmopolitan'.
Hope this helps any future travellers, Mr and Mrs Allen
- Official Description (provided by the hotel):
- Welcome to Apartments Emma, where we are writing a new chapter in the story of this historic building since 1902. The Apartments Emma are situated in a quiet street in the centre of Prague, mere 5 minutes from the Congress Centre, right beneath the outer walls of the national monument Vysehrad. Karlovo namesti (Charles Square) is only 5 minutes far from the apartments. Vaclavske namesti (Wenceslas Square) and Karluv most (the Charles Bridge) are 10 minutes far from the apartments as well as the Stare Mesto (the Old Town district) and Staromestske namesti (Old Town Square). The Main Station is 15 minutes far from the apartments. We offer stylish apartments, each having a bathroom with a bath or a shower bath, a toilette, a hairdryer and a kitchen unit with pots & pans and tableware. There are so many reasons to visit this part of Prague and we very much want to play our part, firstly in attracting you to come here and secondly in ensuring that you enjoy your stay to the full. ... more less
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