Yes, that is correct--I woke up at 5:00 am to go to the bathroom, and when I came back, I saw that ants covered my bed!! They were coming from the window (closed) to the bed (mostly under, but also all over my comforter). Needless to say, I didn't sleep any more that night.
They changed my room, but later they said I would have to pay for the regular room for the first night, then PAY THE ADDITIONAL CHARGE for the "Luxe" room!!!
As another reviewer has mentioned, there was a young lady but they didn't speak hardly any English and there was almost no presence at the front counter except for the middle of the day.
They could have easily fixed the situation, then not charge the first night, but they were being cheap. Oh, one more thing--with my limited language skills, I did figure out that the manager (on the phone with the reception girl) accused me of leaving the window open!! I didn't, but even if I did, what's wrong with that???
OOPS one more thing---LOUD music all night from the club downstairs :((
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- Also Known As:
- Enjoy Inn Plzen/Pilsen, Czech Republic