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“Mediocre food and horrible service”

Svejk Restaurant TIVOLI
Ranked #22 of 206 Restaurants in Pilsen
Certificate of Excellence
Price range: $4 - $20
Cuisines: Czech, Pub, Soups
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Reservations
Malta
Level Contributor
38 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Mediocre food and horrible service”
Reviewed May 12, 2013

Went there as a group of about 10 people.

From the minute we arrived, we were treated with disrespect for not talking Czech. The two staffers I dealt with did not speak German either, but after getting very frustrated trying to explain us something in Czech, the server (after rolling her eyes and raising her voice) returned with a guy who spoke about 8 words of English - who explained a member of our party why he could not order the dish he wanted, because it was no longer on the menu. 20 minutes later, more friends joined, and one of them ordered the exact same thing without any problems. Go figure.

The servers were busy, so it is understandable that things take time - and we were not in a hurry. However, when the staff openly ignore us and our attempts at getting their attention, it goes from busy to rude.

The food was mediocre at best, but also quite cheap.

We were all very disappointed with our visit, and are not coming back.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Klaus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Visitor rating
    17
    16
    5
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Plzen, Czech Republic
Level Contributor
229 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Very average pub with Pilsner Urquell beer”
Reviewed September 23, 2012 via mobile

Although this pub should be perfect czech pub with great pilsener beer, kitchen is bellow average and place is little dirty. Recommend visiting more luxury czech pub than this, its not so good.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Blechaluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilsen, Czech Republic
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“There are much better places in Pilsen”
Reviewed February 6, 2012

There are really much better places to eat and drink in Pilsen. Good beer and patio in summer.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lubosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilsen
Level Contributor
87 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“Substandard service and food.”
Reviewed October 18, 2011

Simply a big disapointment. Never again. Food to ages to arrive, service less than acceptable.

Visited September 2011
Helpful?
Thank Menka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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