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I spent there three nights for wellness stay. Warm swimming pool with three different kind of sauna and great wellness procedures were great - the only thing I missed there was spin-dryer for swimsuit. Also, when there were more than three persons for swimming, swimming pool was very tight. There was very good selection during breakfast and also not so bad for dinner.
Date of stay: May 2018
Trip type: Traveled solo
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Sales M, Manažer at Grandhotel Ambassador Narodni Dum, responded to this review
Responded Jul 17, 2018
Thank you for your stay, as we are a historic building so unfortunately we can not have a larger pool for our guests. For drying suits, it is possible to use the heater heating in each rooms bathroom.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were at this hotel on 24th of May. The location of the hotel is in the heart of the city centre and everything is within walking distance. The rooms are very good and the breakfast spread is excellent
Date of stay: May 2018
Trip type: Traveled with family
Location
Sleep Quality
Service
Ask junukapur about Grandhotel Ambassador Narodni Dum
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sales M, Manažer at Grandhotel Ambassador Narodni Dum, responded to this reviewResponded July 17, 2018
We are very pleased that you have enjoyed your stay in our hotel and we will look forward to your next stay.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
7 overnights hb and 18 treatments recommended by the new good doctor at entrance. Clean and good meals. Very good service at the reception by Gavriela Ondres and Kamila Marten and Jakob Lukas. I will come back for treatments. Caffe and tea are mandatory in the rooms and at dinner. Refresh the menu from time to time is also desired.
Date of stay: June 2018
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sales M, Manažer at Grandhotel Ambassador Narodni Dum, responded to this reviewResponded July 17, 2018
Thanks for praising our receptionists, we are happy to rate them for their services. Thank you also for your suggestion for improvement that we will discuss at the next meeting.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We attended a concerto last evening with the Karlovy Vary symphony at the concert hall in the Ambassador. The performance was quite good with young Czech piano soloist. The orchestra was good as was the soloist. Worth attending if you get a chance & like classical music
Date of stay: May 2018
Trip type: Traveled with family
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sales M, Manažer at Grandhotel Ambassador Narodni Dum, responded to this reviewResponded July 17, 2018
Our hotel is a regular venue not only for concerts of the Karlovy Vary Symphony Orchestra but also for many another cultural events. We appreciate your visit and your recommendations.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2 issues: The breakfast should be improved. It ends at 10 but nothing gets refilled and the coffee and eggs tasted awful. The specialty coffee machine never made lattes or cappuccinos because once the milk was empty it was never replaced. The room had a smelly bathroom (plumbing) and after requesting a new room, switched to a smaller and not as nice room. Very disappointing considering our stay was 3 nights! We spent a lot of money for the room so the result was disappointing.
Date of stay: May 2018
Trip type: Traveled as a couple
Ask Rachael C about Grandhotel Ambassador Narodni Dum
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sales M, Manažer at Grandhotel Ambassador Narodni Dum, responded to this reviewResponded July 17, 2018
We are sorry we could not offer you another room if you were not happy with yours because of the high occupancy in this term there was no other room available. Your breakfast complaint was handed over by the chefs and now personally, the management checks whether the food is regularly refilled. Thank you for your objective review.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the grand hotel ambassadornarodni dum foe one night on April 14th. The hotel is located near train station. Room is very clean and spacious. Bathroom is clean. Breakfast is good with variety. Its croissant is yummy. Anyway, a staff at the breakfast room is not friendly.
Date of stay: April 2018
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
