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“Big and comfortable”
Review of Heluan Hotel

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Heluan Hotel
Ranked #36 of 91 Hotels in Karlovy Vary
Reviewed March 16, 2013

After a mix up with the bookings - they had us down for the wrong day - and a bit of stumbling with the language barrier, everything got sorted out and we had a very enjoyable stay. The room was big and comfortable, almost an apartment really, and the hotel is well located in the heart of the old town. As with most hotels we stayed in in the Czech Republic, the breakfast was fairly basic but okay.

Stayed: February 2013, traveled with family
2  Thank Burt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (104)
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29 - 35 of 104 reviews

Reviewed June 26, 2012

Beautiful small hotel, right in the centre of the spa area of Karlovy Vary. The room which was huge and tastefully furnished had one of the best views I've ever had from an hotel room and even a balcony. The welcome though in limited english (fair enough for a town in the Czech republic whose vast majority of foreign visitors are German or Russian)) was very warm and helpful. My only criticism would be the bathroom though huge and very clean felt a little dated and the toilet didn't seem secured to the floor very well. Overall i would definitely recommend the place.

  • Stayed: June 2012, traveled as a couple
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4  Thank sijowa71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

This Hotel has great location, few steps to old wooden colonade and to the river or SPA. Many rooms has magnificent view on K.V. Receptionist are very helpfull. About parking which is problem in all historical center, they can help and arrange parking on the roof next building for 400 czk for 3 days which is good because on parking you must pay 250 for a day. Rooms are spacy and cosy nice wooden furniter and bed. Bathroom is little bit older but very clean. Breakfast are rich, many fruits musli, youghurts, cakes and sousages, eggs or fish. fresh juices and coffy and tea offcourse. K.V is amazing and very nice in restaurants on colonade is really overcharge. I think that better restaurants are in classical centre K.V not on colonade and spa center. Castle Loket is near and in Loket you can borrow a canoe and paddle around loket.

Room Tip: Higher rooms has better view
  • Stayed: May 2012, traveled as a couple
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3  Thank Joll32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

finding the Heluan from the bus station, the back "hill" way with a minimal map, was rather frustating, particularly as it was a bit wet at the time. The front desk woman spoke German rather than English, so we spoke largely in French. Fortunately there was a lift, despite old building so I did not have to struggle up the stairs with my bag. The room was huge! timber floors and about 6m. square with ornate plaster cornices - just like a palace. Bathroom also large. Wifi I struggled with for an hour+ (and too technical/language issue for reception), then worked out that only 1 of the 3 wireless routers is accessible with the number code - heluan, NOT heluan1 & heluan2. Breakfast OK as CZ goes - I am not big on cold meat & cheese for breakfast but there is cereal etc. Otherwise I enjoyed my stay. I stayed in a back room - early morning noise from courtyard below might bother you if a late riser. Front probably OK as off the main river promenade.

  • Stayed: June 2011, traveled solo
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2  Thank MrMink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2011

Good service, helped us through a small problem with the booking/documentation. Room was clean and big, right in the center of town. Nice big bathtub and comfy beds.

Room Tip: Big room on the third floor, good for three people
  • Stayed: May 2011, traveled with friends
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2  Thank cestovaljsem42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017 via mobile
Google Translation

Stayed: August 2017, traveled as a couple
Thank Gianlorenzo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2017
Google Translation

Room Tip: Ota kaupunkinäkymä, jos saat
  • Stayed: May 2017, traveled as a couple
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Thank Hannu-Sorsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heluan Hotel

Address: Trzhishte 387/41, Karlovy Vary 360 01, Czech Republic
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa
Hotel Style:
Ranked #36 of 91 Hotels in Karlovy Vary
Price Range: $74 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heluan Hotel 4*
Number of rooms: 5
Official Description (provided by the hotel):
Hotel Heluan is located in the heart of the spa area of Karlovy Vary, in the opposite of Castle colonnade and about 100 m from Spring colonnade and Market colonnade. Hotel Heluan offers the accommodation in spacious, tastefully furnished rooms, decorated with beautiful stucco ceilings. Some rooms are equipped with cachled stove or balcony with view of the town. ... more   less 
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