We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“don't get inside!” 2 of 5 stars
Review of Parkhotel Richmond

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Parkhotel Richmond
Ranked #23 of 93 Hotels in Karlovy Vary
Certificate of Excellence
Moscow, Russia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“don't get inside!”
2 of 5 stars Reviewed August 21, 2012

You have to accept the fact, that most of so called spa's in Karlovy Vary are terribly overpriced. But even by local miserable standards "Richmond" is an unhealthy choice. Bg87 review draws realistic picture of what's going on there. Food, service, procedures - everything is so cheap and poor! Though the hotel building looks pretty solid, don't get inside!

  • Stayed August 2012, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
12 Thank Chekhovs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

84 reviews from our community

Traveler rating
    45
    24
    9
    4
    2
See reviews for
23
29
12
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Russian first
  • Any
English first
Vence, France
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 13, 2011

Very nice hotel with good level bedrooms and a good service. However the restaurant, which is not expensive, is not at a French or American level. Closes early (8.30 pm) and sometimes has a lack of a discussable food.
The employees diserve even if the restaurant is not empty. The bar remains opened afterwards.
I would recommend anyway. Is suitable even with no term programme.

  • Stayed August 2011
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
10 Thank Esalys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 23, 2011

I was booked at a category B room, since it was only for 2 nights however, when I moved in to the room, though it was small, but it was very cozy and I loved it. It was clean, neat and bed was quite sufficient for a man of average built.
Windows were overlooking the hotel park and heating was very moderate to let one sleep with an ajar open window.
Breakfast was very rich with healthy food, tables were always cleaned up and made decent for the next guest.
Hotel is very nicely located and quiet for those seeking spa, wellness and relaxation. Very ideal for couples!

Room Tip: Rooms of any category are quite comfortable and sound-proof
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Abdalla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 2, 2011

the spot and the nature are magnificent, but the hotel is old, needs renovation and more cleaning, the room smell rot and insects crawl everywhere
hotel should be raked as 3 stars or less..

Stayed September 2011, traveled with friends
Helpful?
3 Thank zatharra c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 27, 2011

Hotel overrated. Should be rated as 3 star. Hotel need some renovation. We stay in very expensive Lux A room. The room had 2 huge, uncomfortable dirty chairs.
The man's showers in the Swimming pool area was dirty.
Constantly was shortage of food during lunch or dinner.
Some waiters in the dinning room wasn't friendly unless you order drink from bar. So we was like second class people because we didn't order from bar.
During the breakfast the juice tasted like drink.
Need pay extra for tea or coffee during lunch or dinner.
Management wasn't available to guests. The English & Russian was very limited.
The nurses rushing without understanding problem. For money what they charge the treatment like: massage, bath & etc. should be more then 15 min. Not enough at all. I wouldn't recommend that hotel. Its not for Americans at all.
Looks like I went back in time to Soviet Union....

  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
14 Thank bg87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 5, 2011

Arriving at this magnificent hotel in its floodlit park on a snowy night in deepest winter was in itself a dream experience. The whole scale of the hotel is grand, the rooms (huge, with terrace), the public rooms, the open areas with magnificent chandeliers, the whole situated in its own park on the edge of Karlsbad but within easy walking distance. The staff are plentiful and friendly, there is a good sized and warm swimming pool, separated saunas for men and women. If the food is a little homely, there is plenty of it and a good choice at all times. Free dressing gowns provided. There is a feeling of relaxed generosity about the place that only comes with really large hotels. We thoroughly enjoyed staying here and will go back as soon as we can.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank bluecowstory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 6, 2010

Agree with all the other revews, except was ripped off by the hotel for "free internet".
Richmond provides access only to dial-up internet and advertises it as "free", however they charge you for dial-up number your computer calls to access the internet. When I asked the staff at the front desk if I have to pay for Dial-up - they said "No, it is free", but at the check out they presented me with a phone bill equivalent to $400 USD with the number I never called. When I requested an explanation the front desk reply was: "Oh, this is a dial-up number", so when the hotel advertises that dial up is free - it is misleading the guests and in other words is a big lie. I cannot recommend Parkhotel Richmond to any business traveler who needs to have an internet access. More, such practices do violate ethical code of conduct and stripe the hotel of any credibility.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
11 Thank Traveller11001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Karlovy Vary hotels
2.1 mi away
Retro Riverside Luxury Wellness Resort
0.6 mi away
Grandhotel Pupp
Grandhotel Pupp
#3 of 93 in Karlovy Vary
4.0 of 5 stars 515 reviews
0.3 mi away
Hotel Imperial
Hotel Imperial
#10 of 93 in Karlovy Vary
4.5 of 5 stars 221 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Quisisana Palace
Quisisana Palace
#1 of 93 in Karlovy Vary
5.0 of 5 stars 186 reviews
0.6 mi away
Hotel Romance Puskin
Hotel Romance Puskin
#4 of 93 in Karlovy Vary
4.5 of 5 stars 256 reviews
0.9 mi away
Humboldt Park Hotel & Spa
Humboldt Park Hotel & Spa
#24 of 93 in Karlovy Vary
4.0 of 5 stars 96 reviews
Show Prices
Show Prices
Show Prices

Been to Parkhotel Richmond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Parkhotel Richmond

Property: Parkhotel Richmond
Address: Slovenska 567/3, Karlovy Vary 360 01, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Karlovy Vary
#20 Luxury Hotel in Karlovy Vary
Price Range (Based on Average Rates): $
Hotel Class:4 star — Parkhotel Richmond 4*
Number of rooms: 116
Official Description (provided by the hotel):
•Swimming pool centre free of charge: swimming pool, whirlpool, Kneip's walkway, steam sauna, pool with mineral spring water (warm with mineral spring water, cold without mineral spring water) * Wellness centre: Herbal Sauna (unisex), Salt Tepidarium (unisex), Infra-Sauna, Finish Sauna(separate for ladies/gentlemen), The Experience Shower, Icy Well, * Wide range of massages and spa and medical procedures * Comprehensive Spa Treatment * Antistress Programme * Soft Beauty Week * Anti-Aging Treatment * Reconditioning Programme * Slimming Programme and more ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Booking.com, Travelocity, HotelTravel.com and Priceline so you can book your Parkhotel Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Parkhotel Richmond Hotel Karlovy Vary
Parkhotel Richmond Karlovy Vary

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing