This is a very beautiful hotel with a lot of old luxury design. The first impression you get is wonderful, when you are welcomed by the very helpful and friendly staff at the reception.
All this is ruined by the cold attitude you get at the spa centre and at the restaurant Prague. The food at the restaurant seems to be bought at the local supermarket and warmed up. Poor and not tasty. The dishes lack imagination. They said it was a special dietary food. Well, as far as I know, dietary food does not need to taste salt ang gum. The salad bar is very poor.
The room-service lady comes into the room quite early without knocking.
- Official Description (provided by the hotel):
- At Hotel Imperial in Karlovy Vary, we offer our guests tradition in a modern style. We provide our guests with the highest standard of hotel accommodation, spa treatments and all other hotel services. Due to this commitment of providing the highest standard of service to our clientele, Hotel Imperial is the proud holder of the prestigious award: "Czech Republic's Leading Spa Resort". ... more less
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- Also Known As:
- Imperial Hotel Karlovy Vary