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“breathtaking hotel, beautiful excellent”
Review of Grandhotel Pupp

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Grandhotel Pupp
Ranked #1 of 91 Hotels in Karlovy Vary
Certificate of Excellence
caribbean
Level 6 Contributor
252 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“breathtaking hotel, beautiful excellent”
Reviewed October 15, 2011

we stayed for one night but definitely wish we would have stayed more, the city karlovy vary is to die for, looks like a postcard, the hotel is so nice and elegant, we even had a thai massage right there in the hotel, room is very big and superb, breakfast five star, they charged us for a hot chocolate which was shocking but is was so good that it was worth it, we were sad we couldnt use the services in the spa because they were booked, the guy in the casino was very rude, asking us for our passports which was strange although we were guests there, he said we could only look but not stay unless we show our passports, but the hotel transports you to the grandeur of 18th century, we will definitely stay here again, they have a parking in front of hotel very comfortable, is nice to walk in the area, the town is beautiful, loved the hotel overall in every sense

Room Tip: choose a room that faces the street so you can see the beautiful views of the city
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rosannar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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  • Czech first
  • Danish first
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English first
The Hague, The Netherlands
Level 6 Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 20, 2011

We stayed at this hotel for 17 nights in November 2010. I can tell you that the hotel (building) and surroundings are amazing. But, as always, all surprises are hidden inside of the box... everything in the hotel with the slight touch of time... the staff trained well enough to be non bothering...but i wish they could speak english better and be more helpful and friendly. sometimes their indifference seemed a bit annoying to us. The building deserves to be rated N1 hotel in Carlovy Vary (that was the reason of Casino Royal shootings), but in general i would not say WOW.... the food was good enough for that price.... though we always had dinners out. The SPA and gym can only be rated with three stars but definately not five...

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank LokiA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 13, 2011

It was a little confusing when arriving because there are two hotels, one De Luxe and one First Class. I'm assuming De Luxe is above First Class considering they greet you with a list of guests names, then send you to the smaller First Class entrance. The rooms are opulent but small. The staff was very friendly and helpful and the views from the room are magnificent. The only negative was they included a 45 euro charge for a charity. It's not that you don't want to be charitable. It's that you want to either be asked if you want to donate or it should be explained what the charge is when you are handed the bill, not an unexplained line item.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 25, 2011

We booked a double room in the Deluxe (five star) section of this hotel. Although the building has some beautiful features and reminded us of an era of bygone elegance the hotel is NOT up to five star category. When you pull up to the hotel images of the Hotel Negresco in Nice and similar places come to mind but inside dissapointment awaits. The interiors look shabby (nothing like in Last Vacation!!!!) Our room was large and had nice river views but it had not been redecorated in decades and it´s seventies style decor looked cheap and was totally unsuited to this type of establishement. The ugly multi colored carpet could´nt conceal several brown stains. The "Barbarella" style bathroom had plastic plants and a shower which didn´t work the first day. I had paid more to be in the Deluxe (five star) section instead of the First Class (four star) section precisely to avoid this kind of situation. (I certainly expected ALL rooms in the Deluxe Section of the hotel to be up to date). The service was poor and unfriendly. The pillows were rather thick and when we asked if they had thinner ones (I have neck trouble) the concierge couldn´t hide his amazement and said they only had one size pillow. Breakfast was totally chaotic having to wait for ages to have coffee served or an omelette cooked. This is NOT a five star hotel in spite of publicity and prices to the contrary. It just makes me wonder what the First Class section must be like. The hotel urgently needs refurbishment and new management.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
10 Thank giborny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Portugal, Portugal
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2011

We have stayed here twice once was on the James Bond package.. had a fabulous time and then on honeymoon... again had a great time. its a really lovely hotel and a great place to stay to explore the area. This is where they filmed Casino Royale and my husband loved staying here as he i a big Bond fan. Both times we stayed in a suite which were huge, staff are very helpful too. Breakfast was buffet style and had lot to choose from, Both times we were given little gifts and had trips out included in the package. We went to the spa were e tasted the water this is were Michael Palin stayed and visited the spa too on one his series. We traveled by car which takes about 2 hours from Prague but it is a little gem to stay at. Sorry I had to choose from the drop down menu but we stayed in May 2008 & 2006

  • Stayed August 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TiffanyDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corvallis, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 20, 2011

This was a gift to top off my trip to Prague and wish it could have been where I stayed the whole time. Well worth the travel to get there.

  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Micci03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 6 Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 26, 2011

Pros: beautiful property (amazing crown molding everywhere) built in 1701; fascinating that everyone from Beethoven to DeNiro have stayed there; good value for such a special place; large rooms with high ceilings and gigantic bathrooms; good location. We got a suite with a gorgeous view of Karlovy Vary's history district.

Cons: you have to pay for Internet access which is cheesy and tacky; staff can have an attitude; too many tourists walking in to take pictures of the dining room and lobby; TV had to be fixed; restaurant is outrageously, unnecessarily, expensive.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BramStoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grandhotel Pupp

Property: Grandhotel Pupp
Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Karlovy Vary
#1 Casino Hotel in Karlovy Vary
#1 Spa Hotel in Karlovy Vary
#1 Luxury Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Official Description (provided by the hotel):
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary

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