After reading the positive (and a few not so positive) reviews here on TripAdvisor, we decided to give the place a try last night after arriving late in Karlovy Vary.
It was shortly before 23:00 and I asked the waiter in German where we could eat something at that time of night - he rather uninterested and grumpily said that everything closes at 23:00. I asked if we could have a couple of beers at least - he said that we could but they'd be closing soon. Anyway, the unfriendly service made a bad atmosphere and we didn't feel so welcome... we put it down to maybe the waiter having a bad day, or because it was late and he wanted to finish work and go home...
The next day, we decided to give the place another chance, this time for something to eat... The smoked pork in plum sauce was very delicious, and we enjoyed the beer. During the whole time, we had three waiters, one of whom was young and pretty friendly, the other two (one the same as the day before) were extremely unfriendly!
"The straw that broke the camel's back" was when we came to pay... I asked one waiter if they accepted EC cards - he said "I don't know, maybe" and that was it. His colleague later came over with the card machine and handed me to enter my PIN... I told him that I needed to see the amount before entering my PIN - he understood quite well what I meant but didn't offer to do anything, so I simply removed the card from the machine to cancel the transaction and he was then extremely annoyed and more unfriendly. He then re-entered the amount, showed me, and let me enter my PIN.
I will NEVER go there again, which is a shame, as the food was okay, not expensive, and beer was good. I recommend staying well away and spending your money elsewhere where you are more appreciated!
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