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Hotel Ruze
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Reviews (684)
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341 - 346 of 684 reviews
Reviewed July 23, 2013

I booked this hotel based on positive Tripadvisor reviews and I was not disappointed. The Medieval decor was fun and fitting with the town of Cesky Krumlov. My husband and I had a suite, which was very large with a dining table, fruit and welcome drinks. We felt like we were staying in a castle. Our son had a smaller room, which was equally charming. The location is perfect for exploring the town. We wanted to stay an extra night, but unfortunately we were returning to the US the next day. Parking is difficult in most Czech towns, but the hotel staff moved our car to their private parking area for us when we arrived. When we checked out of the hotel, my son accidentally left his expensive prescription eyeglasses at the hotel. I emailed the hotel as soon as we realized the glasses were missing and they shipped them the United States to our home at their cost. The glasses arrived within a week of our return home.

  • Stayed: July 2013, traveled with family
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1  Thank mdeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRuze, Manager at Hotel Ruze, responded to this reviewResponded August 5, 2013

Dear Madame / Sir,
we appreciate your valuable comments and thank you for having you all as our recent guests at the Ruze hotel.

We are pleased that you enjoyed your stay with us and found our services helpfull.

We do hope to welcome you again in one of our Jan hotels in the future.

With kind regards

Michal Pelikan, Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

I liked the Hotel Ruze. It's a very cute castle-like hotel. The foyer area and breakfast room all evoke a rustic Middle Ages vibe that makes the hotel that much more memorable. The rooms keep that vibe going, and are very comfortable. Showers were great, and breakfast was delicious.

The spa was a very cute room. I loved paddling in the heated pool and the hot tub. My one problem was trying to communicate with the receptionist, who spoke no English.

I would recommend this hotel for Cesky Krumlov.

  • Stayed: July 2013, traveled with family
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Thank Jamey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRuze, Manager at Hotel Ruze, responded to this reviewResponded August 5, 2013

Dear Madame / Sir,
thank you very much for your nice review and for your recent stay at the Ruze hotel.

We hope to welcome you again in one of our Jan hotels in the near future.

With kind regards

Michal Pelikan, Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

If you are in Cesky Krumlov you definitely should stay in Hotel Ruze. If you are looking for typical castle hotel with really great services, this should be the one. I had amazing view and you are in the middle of the town, great for exploration.

  • Stayed: August 2012, traveled as a couple
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1  Thank dzordzdzordz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRuze, Manager at Hotel Ruze, responded to this reviewResponded August 5, 2013

Dear Madame / Sir,
we really appreciate having you as our guest recently and many thanks for your nice comment.It is our commitment for the future to continue keeping highest level of services provided.

We hope to welcome you soon again in one of our Jan hotels.

With kind regards

Michal Pelikan, Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

An unbelievable town and likewise an unbelievable Hotel. So historic and grand. Outstandingly restored and sensitively renovated.
Breakfasts good. Service good but obviously language a problem at times. (Ordered more Coffee Sachets twice and got cups of coffee delivered twice despite best efforts to explain my requirement) Not a criticism but a challenge. Although - should the staff speak some English?
View from our Window of the town and the Castle unforgettable.
Certainly recommended.

Room Tip: Go for the Deluxe Suite or similar.
  • Stayed: June 2013, traveled as a couple
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1  Thank peterm7577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRuze, Manager at Hotel Ruze, responded to this reviewResponded August 5, 2013

Dear Madame / Sir,
thank you for your recent stay at the Ruze hotel and for your impeccable comment, we really appreciate it.

Our staff regularly undergo English trainings and courses, so we hope that you would have a chance to try enhacement during your next visit of the Ruze or any other of our Jan hotels.

With kind regards

Michal Pelikan, Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

We left Prague early as our hotel was strategically positioned between duelling Russian and Irish Bars trying to out sing and out drink each other until 5am. It was warmer than usual and w/o AC it was very uncomfortable. We decided to cut our losses and find something quiet and comfortable. I checked Trip Advisor, made a call and 2 hours later we found ourselves at Hotel Ruze in CK. it was eye poppingly expensive but worth every Koruna. Staff were excellent, friendly and the Suite was fantastic. View was amazing, location perfect.

  • Stayed: June 2013, traveled with family
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1  Thank ProfHotelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRuze, Manager at Hotel Ruze, responded to this reviewResponded August 5, 2013

Dear Sir,
thank you very much for your nice comments and for your stay with us at the Ruze hotel.
We are really pleased that you enjoyed your experience and hope to have a chance to welcome you again in one of our Jan hotels.

With kind regards

Michal Pelikan, Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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