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“Another premier stay”

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Premier Inn Glasgow (Bearsden) Hotel
Ranked #2 of 2 Hotels in Bearsden
Certificate of Excellence
Reviewed October 20, 2013

A typical Premier Inn stay with a fantastic deal which in turn enables you to treat yourself to a weekend away. Let down by house keeping for the first time ever when our room had'nt been touched since the time we arrived till the time we left, in a two day stay, no replacement towels, no extra tea or coffee, no bins emptied. so not the usual high standard. This hotel is ideal for a stay in Glasgow. a £12 taxi ride into the city with a good Taxi firm that the receptionist recommended.The Pub Burn Brae has all the selection of meals that you could need,and 28 single malts to enjoy,however you would need longer than two nights to fully experiment.A small point. The pub caters for breakfast on two tiers. The Premiership deal and their own Scottish breakfast which is only available after the premier deal is finished. This meant we couldn't have what we wanted due to an early start. So MaccyD to the rescue which is just round the corner

  • Stayed: October 2013, traveled as a couple
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Thank OakhurstGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded October 22, 2013

Dear OakhurstGlos,

Thank you for taking the time to write a review about your recent stay with us. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a quiet comfortable environment. I’m disappointed to hear that on this occasion our housekeeping wasn’t up to the usual high standards, if possible please contact me on 0141 931 9100 to discuss your recent stay.

I will pass on your compliments regarding food and drink selection to the manager at the Burnbrae.

Once again your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Debbie & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 - 318 of 447 reviews

Reviewed October 10, 2013 via mobile

Very clean and a friendly reception - my only gripe was that the room cleaning staff appeared to deliberately bang and clatter about so as to get you up plus the doors need some oil to stop squeaking! Normally I don't lie in but I was filming in the area until 3am so was shattered ..... Other than that a good place.

Stayed: October 2013, traveled on business
Thank Emily J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded October 14, 2013

Dear EmilyJRoberts,

Thank you for reviewing your recent stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a quiet comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the head housekeeper at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Debbie & Team

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Reviewed October 5, 2013

Staff were very helpful and friendly, always a smile and a hello! Rooms were comfortable and clean and a reasonable size. Our kids loved breakfast at the burn brae ( pub next door where meals are available), kids eat free which made it excellent value for us and we thoroughly enjoyed the hearty breakfasts. Would definitely stay here again!

Stayed: September 2013, traveled with family
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded October 8, 2013

Dear Ross Mackiggan,

Thank you for taking the time to write a review about your recent stay with us. At Premier Inn we endeavour to offer the best value quality stay. It’s great to hear that you found our rooms to be comfortable and clean. The team will be happy to hear that you found them to be helpful and friendly.

I will pass on your compliments about breakfast to the management team at the Burnbrae pub.

Once again thank you for your feedback, we look forward to seeing you again in the future.

Debbie & Team

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Reviewed September 20, 2013

Good facilities and professional staff. Not particularly cheap (£80 inc breakfast) but I only booked a couple of days before and the hotel is close to the centre of Glasgow. The room was more than adequate and as is the case with most premier inn's the breakfast was excellent. The food is in an on site pub which is very nice. This is not always the case with on site pubs at premier inn's but this one was is a good standard.

Stayed: September 2013, traveled on business
Thank Stewart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded September 30, 2013

Dear Stewart H,

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, It’s lovely to hear that you found our team to be professional.

I will pass on your compliments about breakfast to the Manager at the Burnbrae.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Debbie & Team

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Reviewed September 12, 2013

Premier inn Bearsden, excellent room, very restful night. Delightful pub, Burnbrea next door which was very relaxing, hotel room good value and staff very friendly.
Enormous bed was excellent and comfortable

  • Stayed: September 2013, traveled with family
    • Value
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Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded September 19, 2013

Dear Ann H,

Thank you for your review, it’s lovely to hear you had an excellent room and a restful night. Were glad that you found the hotel good value and our team to be very friendly.

I will pass on your compliments to the management team at the Burnbrae.

We hope to see you again in the future

Debbie & Team

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Reviewed September 11, 2013

We had booked in 2012, from Australia, a Caledonian Travel trip to Brugge/Ostend this was cancelled at the last minute and were left with no accommodation for 3 days at the busiest time of the year. We managed to get a shorter substitute trip with Urquhart Travel and The Premier Inn were excellent in helping us with accommodation. Premier Inn Milngavie had 2 nights available and Bearsden the 1 night.
Both were excellent but particularly Bearsden who honoured the guarantee of a good night sleep after we were woken unnecessarily by the reception staff.
Thanks you to the staff at Bearsden, excellent service, great accommodation and great food.
Well done, would highly recommend.

  • Stayed: August 2013, traveled with family
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Thank Jeannette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded September 19, 2013

Dear Jeannette M,

Thank you for taking the time to write a review, it’s great to hear that you managed to get accommodation with both our hotels at such a busy time of year. The team at Bearsden and Milngavie strive to deliver an excellent service to all our guests.

We look forward to seeing you again in the future should you come back to Scotland for a visit.

Debbie & Team

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Reviewed September 9, 2013

We stayed here 23rd August in a family room and had an adequate nights sleep. The room was fit for purpose with plenty of room to move about in. There are two Premier Inns nearby, but our sat nav worked fine finding this one even though I did miss the turning for the car park and ended up in McDonalds next door. There is a decent sized car park at the hotel and I did not hear too much noise from the outside despite my window being open for most of the time I was there so definitely no complaints on this front. The girl at reception was really friendly and checked me in quickly. She explained that I could pre-book breakfast, but there was not really any point as it would cost the same in the morning. Breakfast is served in the Burnbrae restaurant next door so bear this in mind when parking the car as they have a car park between here and reception, which will be more convenient if you have checked out and simply leaving after breakfast. For breakfast you have the choice of the premier inn buffet breakfast until 10am or ordering off the restaurants own menu, which is served till 12. We had the buffet and it was decent, especially as your cooked breakfast is cooked to order so all items are fresh rather than being on a hot plate for a while. The continental section of the breakfast is a 'help yourself' and the only complaint I could have was they ran out of coffee and juice for a bit as well as a lack of bowls for the cereal at times. However, staff seemed to be working hard and the restaurant was quite busy. Overall, I would definitely recommend this hotel for a decent nights sleep if you're in the area.

Room Tip: If possible park behind Burnbrae when arriving and this will prevent a walk back up the hill in the...
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  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie N, General Manager at Premier Inn Glasgow (Bearsden) Hotel, responded to this reviewResponded September 19, 2013

Dear Mark T,

Once again Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. It’s great to hear that you found our rooms to have plenty of room and had no complaints with noise. Our reception team will be glad to hear that you found them to be friendly .

I will pass on your comments regarding breakfast to the manager at the Burnbrae.

Thank you for your review, we look forward to welcoming you back to Premier Inn in the future.

Debbie & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Glasgow (Bearsden) Hotel

Address: 279 Milngavie Road, Bearsden G61 3DQ, Scotland
Location: United Kingdom > Scotland > East Dunbartonshire > Bearsden
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bearsden
Price Range: $59 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Glasgow (Bearsden) Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
Visit the nearby remains of the Roman-built Antonine Wall or go rambling up the West Highland Way ... more   less 
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Also Known As:
Premier Inn Glasgow (Bearsden) Hotel Glasgow

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