I strongly suspect that the Heritage has given itself the 5 star rating and was not achieved through any inspections.
This is a very nice 4 star hotel but thats all. The main difference between a 4 star and a 5 star hotel is attention to detail and this is where the Heritage falls down.
The good points are that the staff are good and very friendly. We ate in the Italian/steakhouse restaurant and it was very good and reasonably priced.
On the minus side as I've said it is advertised strongly as a five star but falls down in lots of little ways - stains on carpets/odd smells in the hallway/noisy windows/exceptionally noisy and antiquated air conditioning system/the long underground walkway from hotel to spa is bare concrete walls and freezing/poor tiling in places and chips on paintwork.
One very poor and disappointing aspect of the the resort is the €60 euro charge to use the spa facilities. The only free access is to a very average swimming pool/Jacuzzi/sauna. This is not the norm in other 5 star resort which advertise themselves as spa destinations and seemed like a bit of a rip off when that was the main reason we went there. It brought our stay to €280 for one night (€160 for room and 2 x €60 for accessing the spa).
Can't comment on the golf or the other restaurants but for what you are getting this Hotel is overpriced.
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- Also Known As:
- The Heritage Golf Hotel Killenard
- The Heritage Hotel
- Heritage Killenard Hotel
- Heritage Hotel County Laois
- Heritage Hotel Ireland
- The Heritage Killenard Ireland