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“Fabulous Venue for Couples & Families alike”

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The Heritage Killenard
Ranked #1 of 1 Hotels in Killenard
Certificate of Excellence
Newcastle, United Kingdom
1 review
“Fabulous Venue for Couples & Families alike”
5 of 5 bubbles Reviewed August 18, 2013

We have stayed at the Heritage at least 4 times a year for the last 4 years. Whether we are there as a couple or with our young girls, we have an amazing time. That's the thing about the Heritage, it caters for everyone. The food in the bar and restaurants is top quality and has a fantastic variety. Hotel is super luxurious and in a great location. We absolutely love every stay we have in the Heritage and as soon as we leave, we start to plan our next one. The one thing I have to say that makes the Heritage what it is, are the staff. Whether it's the cleaning staff who go out of their way to help you (they went above and beyond when settling in our older daughter on a bed), to the bar staff who are always very friendly and really make the bar an entertaining place to be, the reception staff who are always very helpful. All in all, it's safe to say we absolutely LOVE the Heritage

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 27, 2013
Dear Maria L,

Thank you for taking the time to review your recent stay with us at The Heritage Golf & Spa Resort and also for your valued continued custom.

I shall pass your lovely complements on to our staff and we look forward to your next visit.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,756 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Staten Island, New York
2 reviews
5 of 5 bubbles Reviewed August 16, 2013

This was our first stop on our four cities tour of Ireland and this hotel set the bar. The staff was very helpful we came straight from the airport suffering from jetlag and they made every effort to get us in the room before the allotted time. The room was spacious and the bathroom was just as spacious. They introduced us to Fsherman Pub and called ahead to inform them that we are coming. Overall our stay was fantastic, wish we were spending möre than one night.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JP4440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 26, 2013
Dear JP4440,

Thank you for taking the time to post such a lovely review from your recent stay at The Heritage Golf & Spa Resort.

I was delighted to see you found the stay restful and made your way to the wonderful Fishermans Pub.

I hope your holiday in Ireland was successful and you had an uneventful journey home.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 14, 2013 via mobile

Have stayed before and always enjoy. Room fab as always. Service excellent on hotel. Restaurant was delicious, for a 5 star I find the menu limited but always tasty. Wine menu leaves a lot to be desired also but again I like the rose so can't complain.
My only complaint was the clubhouse. Service was slow and forced a smile. Food was extremely average for the standard it should be. We had starter and mains and when it came to dessert we were told the kitchen was closed. I don't think this is acceptable service for a 5 star.

Overall we enjoyed our stay. Disappointed sol oriens was closed. Think they need to revisit opening times as if you are only there midweek you can miss out.

Can't fault hotel staff at all. Will defo be back but will never visit clubhouse again. They clearly favour club members and not hotel guests.

Advice: eat in the bar it's just as good as the restaurant.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CitygirlE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 21, 2013
Dear Citygirl E,

Thank you for taking the time to review your recent stay at The Heritage Golf & Spa Resort.

I was delighted to see you particularly enjoyed the hotel. I apologise that you found the service in the clubhouse below par. I shall pass on your feedback to John our clubhouse manager.

We look forward to your return visit in the future.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed August 12, 2013 via mobile

An elegant old fashioned style new hotel, next to a golf course.
The room is big, fully equipped, with a very big bathroom. Cleanliness of the room could be improved.
The restaurant is elegant with high quality food. They also offer a rich breakfast. The service of the restaurant is excellent.
Gym is big and fully equipped.
Overall a good experience to be repeated.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peik80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 16, 2013
Dear Peik80,

Thank you for your kind recommendation and your lovely review from your recent stay at The Heritage Golf & Spa Resort.

I was delighted to see you enjoyed all aspects of our resort and I hope to see you again in the not too distant future.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed August 9, 2013

This is the third time we have stayed at this hotel.
The positives: are generally everything, Staff, food and accommodation cannot be faulted. Spa and gym were also excellent.
The negatives: on the Saturday it was spoiled by a noisy wedding with kids being allowed to run wild throughout the night (and I mean night) and ruining our sleep.

Still a great hotel though and worth a visit.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reddec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 16, 2013
Dear Reddec,

Thank you for your review from your recent stay with us and for your continued custom.

Apologises for the disturbance on the Saturday night. If you would be kind enough to contact me on 057 86 95000 then I would appreciate the opportunity to update your guest file and rectify the problem.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
1 review
5 of 5 bubbles Reviewed August 7, 2013 via mobile

This hotel was nice. It was included in our groupon getaway package and we expected something subpar. That wasn't the case. This hotel was gorgeous. From the time that I stepped into the front door up until the I left, I was in heaven. The staff were nice, helpful and knowledgeable. I highly recommend this hotel. Please make a reservation, you won't regret it.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerrickSnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 16, 2013
Dear DerrickSnell,

Thank you for taking the time to post such a kind review from your stay during your recent tour of Ireland.

I was delighted to see you found us friendly and knowledgeable and we hope the rest of your holiday was equally successful.

If you come back to Ireland again we do hope you come and visit again.

KInd Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed August 7, 2013

Spent Aug. bank holiday Sunday night in this hotel with a friend. The room was excellent with a beautiful bathroom. Our deal included dinner which we had in the Italian restaurant at the hotel entrance. The meal was very good and really nice friendly staff serving. Our deal also included a spa treatment, there was a mix up about this and we did not get the treatment we booked, hence I felt we should not have been charged extra, the receptionist should have just quietly and discretely deleted this from our bill. But all in all a very beautiful hotel, I would certainly return there and felt I really got good value.
Mary Burke
Clonmel

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryb10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas B, Guest Relations Manager at The Heritage Killenard, responded to this review, August 16, 2013
Dear Maryb10,

Thank you for your lovely review from your recent stay with us at The Heritage Golf & Spa Resort.

I was delighted to see you particularly enjoyed our Italian Restaurant Sol Oriens and felt your stay represented good value.

Apologies regarding the spa mix up, If you would be kind enough to contact me on 057 86 95000 then I will happily try and resolve the issue with our spa manager.

Kind Regards
Dougie Benson
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Heritage Killenard

Property: The Heritage Killenard
Address: Killenard, Ireland
Location: Ireland > Province of Leinster > County Laois > Killenard
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Killenard
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Heritage Killenard 5*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Heritage Golf Hotel Killenard
The Heritage Hotel
Heritage Killenard Hotel
Heritage Hotel County Laois
Heritage Hotel Ireland
The Heritage Killenard Ireland

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