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“Loved It!!”

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Puri Mas Boutique Resort & Spa
Ranked #3 of 7 Hotels in Mangsit
Certificate of Excellence
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Loved It!!”
Reviewed September 19, 2013

The website does not do this place justice. Booked a family holiday (6 pax) and stayed in the Ratna Wati Superior Villa! It was idyllic! All rooms were very good size with en-suite, tastefully and very traditionally decorated! it truly felt like staying in a colonial bungalow with a great front porch! Plenty of seating, huge marble dining and it looked over the private pool with views of the sea beyond. The pool was large for a private villa, plenty of sunbeds and a traditional pagoda / library.

It was originally built for the owner of the resort and the resulting resort which built up around the villa. this really comes through as you do not feel like you are staying at a hotel / resort. waking up every morning and stepping out on to the porch with the view and gardens was bliss. The tropical garden of the resorts has plenty of colour and traditional artifacts dotted around with the other villas and bungalows seamlessly nestling among it all. it's very peaceful and relaxing here and has plenty of charm and character.

The staff are very friendly, booked a very last minute airport transfer with no hassle, also booked a Gili day trip tour from the onsite Dive company. the only disappointment for us was the food! we only ate there on the first evening and it was only average at best. With 6 of us we had a good variety of dishes and only 1/6 was decent. on the same note; breakfast is pretty average. not a great selection and is the same every morning (we stayed for 3 nights).

Some of my party tried the Spa and had plenty of good things to say. Met the manager's husband and his giant dog! my mum also met with the owner on a couple of occasions as he wonders round the grounds. I loved it here and would definitely head back and recommend to others!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank iYapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, October 15, 2013
Dear iYapple

Thank you very much for choosing to stay in Puri Mas, and for writing such a well informed review for other readers.

It is great that you took the time during your holiday to really read with interest the guest information about the villa you stayed in Ratna Wati as it has a wonderful history and story.

We hope you will be back again, and thank you for bringing your lovely group of friends with you.

With warm wishes from us all in Puri Mas.

Sara
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1,132 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Sanur, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2013

Great stay in a Jacuzzi suite. Probably the quietest nights imaginable in a super spacious, super clean and very well appointed room with a 100% private garden inc sunbeds and outdoor jacuzzi for those wanting that all over tan :) or just a pre dinner relax

Really nice tranquil gardens too with the theme of decor and cleanliness continuing throughout - nice yoga area

Straight onto the beach, which seems safe for swimming and has some fabulous beach cafes to hang out and take a beer, snack or my fav fresh coconut
Also amazing sunsets overlooking Bali and Mt Agung
Location is ideal for having a look-see and there are some great local guides official and unofficial - they are not pushy and seem to speak a variety of languages
Staff at the hotel were marvelous, very helpful and totally professional from the cleaner to the GM!! And smiles... who can beat an Indonesian smile??
Special mention to Mimi who was at the desk as I arrived and was perfect.
Travel time is about 70 mins from airport, and takes in some nice paddy and mountain views but most interesting for me was the ease of observation of real Lombok daily life making the journey a pleasure.

The hotel also has a spa located about 5 mins drive away. Its not the cheapest in the world but is very good value for most international tourists. From memory massage was about $25 (don't quote me on that)

I think it was probably the nicest structural spa I've ever been in, beautiful large gardens and large individual treatment in traditional joglo - the cleanliness and fixtures theme continued

I can't really comment of the restaurant only taking breakfast there (which was great) and overlooked the ocean (on the edge of the beach really) but one can assume that the same high quality found throughout will most likely be maintained

Acid question. Would I go back? Yes, I'm planning it already!

Chris

Room Tip: From what I saw there was no bad choices - rooms looked great and the villa's fantastic
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank ChrisOC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, October 15, 2013
Dear ChrisOC2013

Thank you from all of the staff in Puri Mas for your very helpful and descriptive review of your stay in Puri Mas.

The information you have shared with the prospective visitors to Puri Mas will I am sure help them to make an informed decision on where to stay when they come to Lombok..

We are glad you enjoyed resting in the Jacuzzi Suite room - it is a favourite pick for many guests exactly as you say - because of the peaceful atmosphere and privacy.

We hope as you say you will be back - sooner rather than later.

Again our sincere thanks for your honest and positive review.

Best wishes from us all.

Sara and the staff in Puri Mas.
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Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 13, 2013

Peaceful relaxing hotel with excellent rooms, facilities and staff. Set in beautiful manicured gardens with a lovely infinity pool, where the sunset is beautiful. Staff exceptionally friendly and cannot do enough for you.
Breakfast is good but variety could be improved, there is however a new food and beverage manager who has many ideas for improvement, the restaurant has a good variety of dishes for lunch and dinner, the special coffees are really good as are the cocktails. Try the Rijstafel dinner for an authentic Indonesian experience but make sure you are hungry!
The spa resort is absolutely beautiful and the treatments are inexpensive for good massages.
We stayed in a Jacuzzi studio room,it was exceptional, huge bathroom with separate tub and shower, large comfortable king sized four poster bed,(the studios and pool villa's have tv's and dvd players) and a beautiful patio area with Jacuzzi, sun beds, furnished dining area with tea/coffee making facilities and a water dispenser.
This was our 1st visit to Lombok to celebrate our 30th wedding anniversary and we were treated wonderfully.
Thank you to Marcel (the owner) and his lovely staff for making our holiday so special

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaxTrip1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, September 14, 2013
Dear MaxTrip1

I would like to wish you a Belated Happy Anniversary, and hope you enjoyed the special little things I know that the staff did for you both. You were in the right place to celebrate the "pearl" anniversary, as Lombok renowned throughout the world for the high quality of its sea pearls!!!

The room you stayed is now categorised as a - Jacuzzi Suite just in case any readers are confused, and we are happy you enjoyed its spacious bedroom and bathroom - the round bath is amazing I know. Also the privacy enjoyed within the walled garden with the whirlpool for a dip before sleeping can feel great!

We are really happy you had such a good time, hope to see you back for another anniversary - did you consider renewing your vows - now there's an idea!!!

Take care - with thanks and best wishes to you both.

Sara
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Guildford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 11, 2013

The website does not do this hotel justice. We loved it.....friendly staff, great service, beautiful rooms, tastefully decorated in local indonesian design. There is a stunning infinity pool overlooking the sea and a nice beach. (The main beach may not be ideal for sunbathing but there is a great private beach within the hotel). Only criticism was the food...it was good, but not excellent.

Stayed September 2013, traveled with friends
Helpful?
Thank kateabostock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, September 14, 2013
Dear kateabostock

A great and to the point review for us covering all bases.

We have just taken on board an amazing pastry chef who will make our kitchen complete, and we hope in partnership with our Executive Chef Ridwan they will come up with some wonderful home cooking which is what we pride ourselves on.

Thank you so much for your review and hope to meet you back in Puri Mas in the future.

Best wishes

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 10, 2013

this hotel was all we wished for and more, the staff were excellent,the rooms good very clean,the food was good if there was a downside it would be the breakfast choice was limited and repetetive, but only because we had a long stay if staying for a few days it was good.
The hotel prices are reasonable for an hotel not that much more expensive than outside also
the trips and activities prices were the same as outside. The spa was also very very good and definatly worth a try. The owner and management team were the best I have seen and dealt with for a long time.

Room Tip: all the rooms looked nice the ones at the front and at the side of the dining room could be more no...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkJaffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, September 14, 2013
Dear UKJaffa

Is this Jaffa - from jafffa cakes?? We cannot thank you enough for choosing to stay with us for your long stay period in Indonesia. Long or short stay, we want to make sure your stay is exceptional, and we are glad you have put your stay into that classification.

Your comment regarding trips and tours is important for readers because we do offer ta variety of tours from diving and snorkeling to cultural tours all at a very competitive rate.

People often feel that by going outside they can save some money - however, guests do need to be careful because they do not always receive the service they imagined.
It is difficult for us to put this across as it sounds as though we are trying to push our own services, but the option of choosing the resort service is that we do our best to guarantee results and we back this up.

Noted that as a long stay guest sometimes the breakfast can be a little repetitive, and I suggest now to any readers who are considering a long stay - not to hesitate to ask our restaurant staff to make something special for you for breakfast, for sure if we can do it we wil!!

Also thank you for the kind words regarding the management - we feel we have a great team who work together with our owner as a family to make our guests feel we are approachable and responsive.

Best wishes

Sara and all Puri Mas staff
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Salida, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

Fabulous. Beautiful setting in impeccable tropical gardens by the ocean and beach. Attentive and friendly staff. Management has paid attention to every detail from cleanliness to "cultural" and "historical" design of rooms/villas and property. Local stone sculptures and art work accentuate the cultural experience. Many bungalow or villa types to choose from. Spa at sister property close by also very good, and with good pricing. Try the Ristafel dinner in romantic garden pavilion - wonderful. Visit the mini zoo with some exotic rescued animals. Or relax in the Peace Temple. Lombok is very unspoiled and "real", was a very pleasant change to over-crowded Bali.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, September 14, 2013
Dear Maggi C

Thank you for coming all the way from Colorado to visit us in Puri Mas.

I will pass on your comments about our amazing tropical gardens to the gardeners as they work tirelessly throughout the year to make our gardens at the Beach Resort and in our Luxury Spa Resort area the botanical paradise so many people appreciate. Did you know that there are more than 30 species of palm trees in our Spa Resort!!

We are glad you found our spa treatments great value - we feel that this is such an important part of an Indonesian experience - being able to enjoy affordable spa treatments that perhaps are out of reach or a rarity for you at home. We have the amazing new product from Germany Babor, for facials and body treatments, and our guests are really loving them - glad you did too.

The Spa and sunshine are waiting for you when you return.

Best wishes

Sara
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Dublin, Ireland
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed September 8, 2013

We spent 4 nights at the Puri Mas and we high recommend this hotel. It is a small jewel on the nice island of Lombok. The staff is friendly and the bungalows are just piece of art.
It is a quite and nice place. Everything was perfect since the first day.

Abbiamo passato 5 giorni fantastici in questo gioiello dell isola di Lombok. Se amate la tranquilita e posti autentici e altamente consigliato.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Framat22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara S, General Manager at Puri Mas Boutique Resort & Spa, responded to this review, September 14, 2013
Dear Framat22

Thank you so much for recommending our resort to the readers of Tripadvisor as a small Jewel in Lombok. It is always a big decision when choosing where to stay on your holiday as it is something you work for all year, and we are thrilled that you made the right decision!

Our beach location, infinity pool, and Indonesian style of rooms married with our naturally friendly staff seems to have done the trick for you.

We look forward to your return in the future.

Thank you again from all of us in Puri Mas.

Sara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Puri Mas Boutique Resort & Spa

Property: Puri Mas Boutique Resort & Spa
Address: Jl. Raya Lombok, Mangsit, Senggigi, Lombok 83355, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Mangsit
#3 Spa Hotel in Mangsit
#3 Luxury Hotel in Mangsit
#4 Family Hotel in Mangsit
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puri Mas Boutique Resort & Spa 4*
Number of rooms: 40
Official Description (provided by the hotel):
Seeking a small Boutique Beach Resort without the hip and Ra Ra of a modern complex then Puri Mas Boutique Resort & Spa is the perfect location. Situated directly on the beach of Mangsit Bay just 5 minutes from Senggigi, this 40 room gem offers guests the ultimate respite from the outside world. The range of room categories means there is something for everyone, whether it’s a cute ‘n cosy budget room or a luxury Romantic Villa with 25m2 pool. No two rooms are identical, following our concept of Indonesian Tradition, Luxury & style”. Attention to detail is depicted in our rooms, facilities and gardens, but especially our Service. As we are a small intimate resort, we are able to offer guests the familiar, personal attention sometimes difficult to find these days. To keep connected we offer Free Wi Fi throughout the resort. Beach side buffet breakfast is included in all room rates. Facilities: Conde Nast recommended Luxury Garden Spa, Open Air Beachfront Restaurant, Beachfront Infinity Pool, Gili PADI Diving/snorkelling/island tours. Note to parents: Puri Mas has a NO CHILDREN UNDER 12 YEARS POLICY. ... more   less 
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Also Known As:
Puri Mas Boutique Hotel Mangsit
Puri Mas Boutique Resort And Spa
Puri Mas Boutique Resort & Spa Lombok/Mangsit

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