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“Fabulous experience in luxurious boutique resort” 5 of 5 bubbles
Review of Sudamala Suites & Villas Senggigi

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Sudamala Suites & Villas Senggigi
Ranked #4 of 7 Hotels in Mangsit
Certificate of Excellence
Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fabulous experience in luxurious boutique resort”
5 of 5 bubbles Reviewed July 27, 2014 via mobile

We stayed at Sudamala in Lombok for 4 nights, and thoroughly enjoyed every moment. The staff at Sudamala are exceptional, and took really good care of us - there's a fairly generous staff to guest ratio, and we were pampered by a high level of personalised service by well trained staff. We were greeted by name, staff remembered our food and drink preferences, and no request was too much for them. The resort and the suites are fairly new and well maintained - we stayed in a well equipped sunset suite and enjoyed superb views of the beach and the sea. Their talented chef dishes up a large selection of local as well as international food, and the meals we ate in the resort (which was actually almost all our meals) were super (don't miss the special Sasa feast, a real treat). We used the resort spa extensively and thoroughly enjoyed our treatments. Thoughtful gestures like giving us a complimentary packed sandwich meal on pick up as well as on our drop to the airport were a nice touch. Pak Gusti, Lyly and their team made this holiday a truly memorable one for us. We hope to be back again soon.

Stayed July 2014, traveled with family
Helpful?
3 Thank pymsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 28, 2014
Dear Pymsg,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that the family and yourself had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding and I am also glad to know that you were enjoyed the suites and its facilities, the foods as well as the personalized customer service being delivered by our team during your stay with us.

I will share your excellent comment to Lyly, Chef and the rest of our team and I am very sure that they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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856 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 26, 2014

We recently stayed at Sudamala Senggigi for a week in July. The staff were so friendly and helpful; nothing was too much trouble. The manager Lyly went out of her way to make us feel welcome. The rooms were beautiful, the surroundings were gorgeous, and it was in every way better than we expected. I would definitely recommend Sudamala Senggigi to anyone wanting a relaxing holiday.

Room Tip: If you can afford a little extra, the pool villas are to die for!!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 78Sweeneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 27, 2014
Dear 78Sweeneys,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding and I am also glad to know that you were enjoyed the suites and its facilities as well as the excellent customer service being extended by our team during your stay with us especially Lyly our Food and Beverage Manager.

I have shared your good comment with her and the rest of our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 26, 2014

Stayed at Sudamala for 5 days and we really had a wonderful time. Great service, kind and helpful staff. We stayed at ground floor and first floor sunset room. Would definitely recommend the sunset room on the first floor: great view, nice and fomfortable bench and better pricacy. Good food in restaurant.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RobinPES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 27, 2014
Dear RobinPES,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.
Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding and I am also glad to know that you were enjoyed the Sunset suite and its facilities, the foods as well as the excellent customer service being extended by our team during your stay with us.

I have shared your good comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

We stayed here on the second leg of our honeymoon for a week; most people seem to stay for less time or the minimum 3 nights we noticed. When we left we felt so relaxed like we had been there for 2 weeks! well worth a week's stay to rejuvenate and use as a base to visit the Gilli Islands for the day (an hour by boat from hotel beach). Hotel seems to be ranked 4.5 stars but would argue it's better than that. The best thing is the location, right on the beach with interrupted views of the sea and the stunning sun sets behind the volcano on Bali the other side of the Lombok strait. Rooms are impeccable with care given to extra detail, Crabtree and Evelyn toiletries provided, and everyone gets a daily turn down service with chocolates and a bed time story to read. Ultimate rainforest showers in open bathrooms (garden suites with mosquito netting - villas open air) so you really experience the natural surroundings. One of the best things about this hotel is the staff who are very helpful and friendly and make it a pleasure to stay there. Food at the hotel is also excellent, 5 star up to good London restaurant standards; barbeque buffets by the beach, a la carte and special romantic menus all on offer. The spa is also wonderful, and priced cheaper than the UK so very worth the money rather than risking the services offered cheaply by the local hawkers. Can't give this hotel enough praise, and no downsides to mention at all! Maybe that there may not be enough for children to keep them occupied if they don't like swimming and playing on the beach. This hotel has also only been open a year, so watch this space as it moves up the rankings as I'd say the best place to stay in the area, if not Lombok.

Room Tip: Suggest rooms away from the main road not that we ever hear any traffic. Villas are more prone to be...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 27, 2014
Dear Catherine T,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding and I am also glad to know that you were enjoyed the suites and its facilities, the foods, the SPA as well as the excellent customer service being extended by our team during your stay with us.

I have shared your good comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Well noted on the feedback about the children activities, I have discussed this point with our team to enrich the activities for the children to keep them occupied.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,

Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Jamaica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 23, 2014

Was dropped of by boat from Gili Islands.. The service was very quick. Everyone says hello & friendly. They even offered to take your group photos. The rooms (202) had the best view, is on the Photo list #16 of the pool & cliff & bay. Food was great, we didn't eat anywhere else. Great for the family & pool was good for the little boy. The staff played with my 3 year old as my wife & I had our dinner. Rooms were amazing & will try to copy the style for my dream home.. Didn't want to leave & when we did they had a packed lunch for us all for the airport trip 1.5hours taxi away..
Will stay again asap..

Room Tip: Choose 2nd level beach front, or pool view also has beach views. Room 202 was excellent, picture #16...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 27, 2014
Dear Robby S,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding and I was very happy to know that you were enjoyed the suites and its facilities, the food as well as the excellent customer service being extended by our team during your stay with us.

I have shared your good comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,


Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

I stayed at this resort with my husband and two children for 3 nights. We had 2 beach view rooms. They were clean, beach on our doorstep, big bathroom, outdoor shower and lots of room. The resort is very quiet which was also nice. Not much in town but some nice restaurants and only a couple of shops. An hr or so drive from airport. Would definitely stay there again. Excellent value for money for price of rooms.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Holiday_prince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 22, 2014
Dear Holiday_prince,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.
Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding. I am very happy to hear that the family and yourself were enjoyed the suites and its facilities.

I have shared your excellent comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,

Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 21, 2014

6 days of luxury – we had a pool in our 1 bed villa, excellent value for money. The room was immaculate and such a haven.
The beautiful Olah Olah restaurant had outstanding service, food, value, and the views are breathtaking. The mix of international and local food, continued to delight, I especially enjoyed the western classics with a twist highlighting local spices and food techniques. Staying a week we were pleased to see the menu change regularly. We also had the chef happily make us our preferences off the menu. This was when the real customer serve came into play. I have honestly never experienced such obliging staff, nothing was too much trouble, at approximately 50% capacity staffing was great. I’m not sure if we got lucky – but with a culture so adapt at reducing waste – I doubt it. We ate at other places, but were always disappointed – so would return to our paradise every evening to watch the sun set over the ocean, and Mount Agung, in a special sunset display we tragically called our sunset. The absolute beachfront front deck is perfect for relaxing, dining, yoga, ceremonies, and anything in between. It is a little hot on the deck for lunch, but every night, that’s where you would find us, but blown away again by the flavours in the food, laughing with beach hawkers, and loving the staff. Everyone has favourite staff member and we loved Jalal.
The beach was beautiful right down to the friendly local lady who collects shell and coral every day with her dogs. Even the beach hawkers where friendlier and more relaxed than any others we had met across Bali, Gillies, and Lombok, we also got the best value on the beach.
The spa was amazing, pricey for Asia, but you really could feel every cent (USD) it really did stand out compared to other places.
So close to the ferry, very cheap cab (20,000) but it was a long way from the airport, we flew out thinking it would be convenient - it was not.

Room Tip: Pool villa provides incredible privacy.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gusti_Paramatha, General Manager at Sudamala Suites & Villas Senggigi, responded to this review, July 22, 2014
Dear Fiona M,

Greetings from Sudamala Suites & Villas Mangsit Senggigi, Lombok.

Thank you for staying with us during your recent visit to Lombok.

Pleased to learn that you had an enjoyable stay with us and I do hope that you bring fond of memories back home.

Highly appreciated on your excellent comment on the property and its surrounding. I am very happy to hear that you were enjoyed the pool villa and its facilities, the Olah Olah restaurant and the Chef went out to discuss on the menu to your preference as well as the excellent customer service is being extended by our team during your stay as well as your involvement with the locals at the beach.

I have shared your excellent comment with our team and they are very happy to hear such a nice comment from our valuable customer.

Once again thank you for your loyal support and we look forward to welcoming you back again in not too distant future.

Yours sincerely,

Gusti Paramarta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sudamala Suites & Villas Senggigi

Property: Sudamala Suites & Villas Senggigi
Address: Jl. Raya Mangsit, Mangsit, Senggigi, Lombok 83355, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi > Mangsit
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Mangsit
#4 On the Beach Hotel in Mangsit
#4 Luxury Hotel in Mangsit
#4 Spa Hotel in Mangsit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sudamala Suites & Villas Senggigi 4*
Number of rooms: 35
Official Description (provided by the hotel):
Located right where the soft sand meets the sea, on the front row of every spectacular sunset, Sudamala Suites & Villas, Sengiggi, Lombok offers each guest who covets a tropical sanctuary a dwelling where time stands still. ... more   less 
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Also Known As:
Sudamala Suites & Villas Senggigi Lombok/Mangsit

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