Our 3 Gili Tour guide told us that Quinci Villas was the de facto No. 1 best beach resort in the Sengigi area for the past few years. That was until Jeeva Klui came along. With its ultra comfortable rooms, friendly and effective service, Jeeva Klui can certainly give Quinci Villas more than a run for its money.
We booked Jeeva Klui's Ocean Front rooms for 3 nights via booking.com. However, after checking with the reservation team via email, it turned out that our booking was only available for 2 nights. To repair the mistake, the Jeeva Klui team gave us a free upgrade to their Amra Pool Villa (their best suite). Kudos to the team for their exceeding generosity. I then enquired (also via email) about arranging airport transfers, local day tours in Lombok and day tours to the 3 Gili Islands. Their reply was comprehensive and very prompt. In the end, I had no hesitation booking a 3 Gili Island day tour for 2 people for RP700,000 from them. Very value for money in my opinion.
Pickup at the airport was by an ultra friendly staff. The 1.5 hour drive was quite long to say the least, but time passed quickly with the orange juice provided and friendly chat with the staff. We arrived at the airport tired and famished. Dinner at the restaurant was great. The service was very attentive, and the food (Ayam Taliwang and Stirfried Sotong) was more than good. The Amra Pool Villa was huge and welcoming (see other review by Yashari about the interior).
Breakfast the next day was comprehensive and very nice. In particular, their omlettes, pancakes, waffles and french toast suited our taste buds perfectly (although it may not be to everyone's liking). Our 3 Gili Tour by our tour guide Hasan was very well arranged. He was very knowledgeable about the entire Lombok, and about the rapid developments of all the resorts on the main island itself as well as the 3 Gilis. He also took care of our safety well during the snorkelling, and brought us to great places to see the coals and fishes at Gili Meno and Gili Air.
The excellent service of the reception was awesome over the rest of the 2 days. Whenever we needed to request a reservation and pickup from a restaurant in Sengigi, or a taxi to somewhere else, it was always well arranged. Whenever we left the villa for dinner, we would always return to find it cleaned and the bed well decorated with flowers all over. More kudos to the housekeeping team.
In the end, there is little to complain about Jeeva Klui. We are more than happy to recommend anyone to come here.
Final note: There is healthy competition between Jeeva Klui and Quinci Villas. One evening, we found ourselves drinking cocktails at the pool side bar at Quinci Villas. After we were done, we requested for a taxi from the reception to bring us back to Jeeva Klui. To our surprise, the staff at the Quinci Villas reception offered to drive us there because the distance was so short! We were half floored by this gesture for them to drive non-guests back to their competitor's resort.
- Official Description (provided by the hotel):
- Located near Sengigi on a private sandy beach, Jeeva Klui is a 35 suite and villa resort. All suites face westward and have ocean views with 18 absolute beach front suites. Jeeva Klui combines traditional Lombok design with modern comfort to create a unique tropical Indonesian experience. ... more less
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- Also Known As:
- Jeeva Klui Hotel Mangsit
- Jeeva Klui Resort Lombok/Mangsit