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3 - 8 of 774 reviews
Reviewed 4 weeks ago via mobile

Thank you so much to Mr Yildiray the receptionist for all your helped . He is very kind very professional he is a lifesaver. Congratulations to the hotel to have such wonderful trained staff. I definitely go back . Thank you so much for everything!!
Thuy

Date of stay: January 2020
Trip type: Traveled solo
Thank Tttwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

unique hotel made with a unique design
the pools are great. the indoor pool is fun and outdoor thermal pool with the cave dowm is also very unique and interesting

the rooms are super small and very basic
the food options also very limited and staff does struggle with English
front desk was efficient

the worst part part of the hotel is that they are super money minded and everything is a few liras extra and the staff doesn't exude warmth and a welcome feeling.
also they offer no invoice upon check out for the additional services and treatments

decent choice if you going to spend a night in pamukkale

Date of stay: January 2020
Thank random10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2019

My wife and I stayed here for 1 night in May 2019 as part of a 7-day bus tour focussed on biblical and historical sites in Turkey. As the hotel was pre-selected by our tour company, we really had no say in its choice. It was chosen (I believe) for its proximity to major tourist attractions (the Hierapolis archeological site, the Pammukkale Thermal Pools) and its luxury/amenity level (high enough to satisfy foreign tourists.)

Check-in was very fast but our tour group leader was extraordinarily organized in that respect, credit to both her and the hotel. The lobby gave a good first impression of the hotel’s luxury level, and our sense of the hotel’s opulence only increased as we made our way down to our second-floor room. The large open atrium and attractive pool area on the bottom floor truly wowed us as we navigated the elevators and corridors for the first time. However, be forewarned that navigation within the hotel can be very confusing. This is the only hotel we know where the lobby and check-in are on the top floor and all the guest rooms are located on floors lower down. So you do literally take an elevator from the lobby DOWN to your room, or from your room UP to the lobby. Amazing and memorable, but also confusing.

Our spacious room likewise impressed us with its luxury and amenity levels. The gray and brown theme colours created a calm but classy ambience. Unlike almost every other hotel we had in Turkey, the AC here was running and the room was delightfully cool. The comfy king bed came equipped with night tables on each side and bath robes for both of us. The room featured a functional work desk, flat screen TV with remote, in-room safe, telephone, a small coffee table surrounded by 2 comfortable upholstered chairs and an ottoman. There was a colorful oil painting on the wall and a nice view out the floor-to-ceiling window. The tiled bathroom was similarly spacious and featured a large walk-in shower, good sized toilet, hair-dryer, several mirrors and a uniquely designed stone basin. The oddly shaped basin was one of the few things I could complain about, it was very cumbersome for clothes washing and had limited vanity space for our toiletries. My other disappointment was the wifi, it was painfully slow and often dropped, making iPhone backups difficult.

The hotel is within easy walking distance of several interesting mosques, local markets and restaurants, so there is no shortage of interesting things to do if you have a spare hour or two. The distance to the Hierapolis archeological site and the Pammukkale Thermal springs is greater, around 8 km., so you’d probably want a ride to go there.

Our bus tour included buffet dinner and breakfast at the hotel and both were fabulous. Amazing ambience, great selection, excellent presentation and sumptuous taste. Dining hall staff provided high service levels during our dinner and breakfast. I also quaffed a beer before dinner in the first-floor bar and found the English-speaking staff to be quite personable.

All in all, we regretted that we only had 1 night here and would rebook again in a heartbeat. We rate the Doga Thermal Hotel at 5 stars out of 5 and wish them well, they were one of the nicest hotels of our entire 26-day vacation.

Date of stay: May 2019
    • Rooms
    • Cleanliness
    • Service
2  Thank septyandcindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2019 via mobile

The Doga thermal hotel is absolutely beautiful with magnificent views and a complete spa facility. The rooms are clean, the staff especially Yildiray and Bilal were very helpful and the food is delicious. The hotel is the best in Pamukkale and I highly recommended it.

Date of stay: December 2019
Trip type: Traveled solo
2  Thank earthmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2019 via mobile

This is our second year at this hotel and we have had an amazing time. The staff is very attentive and Yusuf specifically even remembered us from visiting last year and offers really amazing service, always smiling! The hotel is very relaxing, clean and the facilities/rooms are beautiful. It is a bit more expensive than other hotels in the area but it’s worth it and we would come again. We have half board and the food is amazing and of high quality. We also had Turkish hammam peel/scrub and massages with Selma and Baris who were really great and I would highly recommend!

We arrived on the night of Christmas Eve late after the dinner buffet had finished but staff opened the dining room and stayed late to bring us a three course dinner free of charge which was really thoughtful.

Date of stay: December 2019
Trip type: Traveled with family
2  Thank DionysiaP123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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