On the whole we were very pleased with our stay at Louis Grand. We stayed at Louis Corcyra last June and expected the same standards, sadly they don't have the same standards. As a vegetarian I found the food at Corcyra far better and the 'Vegetarian Corner' really had veggie meals. Whereas at Louis Grand the area marked 'Vegetarian' was just vegetables. The Corcyra had veggie mousakka last year and it would have been good to find it at the Grande this year too.
The second thing we were not happy with was that the hotel states that towels must not be placed on beds around the pool to reserve them. What a laugh! We looked out of our window at 6.20am most mornings and the row facing the hotel had a towel on every bed. We even saw towels on the beds on the beach at this time too. At the Corcyra the pool area has a locked gate until 9.00am and then it is unlocked. There was never a mad dash to get towels on beds and everyone behaved very well and took their turn. We came home last Friday and spent Thursday morning on the beach. After lunch we managed to spot two beds by the pool so moved to that area. This was at 2.00pm and at the side of us two beds were 'reserved' with a towel on each one. Nobody came to the beds at all until 5.00pm. Then a man came whipped the towels off and went back towards the hotel. He was not dressed in beach wear so I presumed he had reserved the beds just in case they wanted them. How selfish is that? These beds were held for at least three hours that we know to and in that time people were walking around the pool looking for beds. I even saw a family on two beds on the beach but also reserve beds by the pool so they could go back and forth. There has to be a system introduced to stop this selfish behaviour. I dread to think what it will be like in high season. I honestly think that some folks put towels on beds before they go to bed.
The other gripe I have is that we were advised that men must wear long trousers at the evening meal. What a laugh that was too. We saw men wearing shorits above the knee, below the knee. One young man came in one evening wearing a sleeveless vest and above the knee shorts. Well I consider this is beach wear and not suitable for evening dining. I expect better from a so called 4 star hotel. There was no one on the door to aprehend such people so they just walked in.
My last comment is about the 'smell' that appears in different places and at different times. I have read where others have complained about this. It is very unpleasant and we smelt it when going into the evening dining room one day. We can only presume there is a problem with the drains. On the day we left it was very bad around the pool and as you walk back into the hotel, between the swim up rooms it is particularly bad.
I read that lots of people don't get the room they have paid for. On someone else's advice I emailed the hotel, explaining that I had paid extra and expected a sea view room. We mentioned it again when we first arrived at reception. I am pleased to say we did get a sea view room, number 321, and it was a nice room.
The good points about the hotel have already been mentioned, friendly staff, Dan the rep is excellent in his job and most helpful. But because we were not happy with some of the things at the hotel we will not be returning. I just hope the management take all these comments on board and do something about them.
- Also Known As:
- Hotel Louis Grand
- Louis Grand Pelekas
- Lti Louis Grand Hotel Glyfada, Corfu