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“Long weekend getaway in San Juan” 3 of 5 bubbles
Review of Verdanza Hotel

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Verdanza Hotel
Ranked #8 of 13 Hotels in Isla Verde
Certificate of Excellence
Miami, Florida
Level Contributor
69 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Long weekend getaway in San Juan”
3 of 5 bubbles Reviewed November 13, 2012

I traveled for the Veterans Day weekend. I traveled on a late evening flight and did not arrive at the hotel until after midnight. I was surprised to see a significant number of folks at the front desk with 1 hotel employee at the helm. I had about 3 parties before me and more folks arriving. The employee was actually quite the multi-tasker, checking in guests, answering phones, paging other hotel employees, receiving deliveries, etc... I believe his name was Freddie. He apologized repeatedly and I told him it was not necessary and complimented him on his skills. The common areas of the property itself appear to be in good shape to the naked eye although my room was very dated and the carpet in dire need of replacement. My room was located on the 8th Floor with a fairly decent city view. FREE WIFI. Overall the employees are very friendly. The hotel rates are very reasonable which make this property a great value for the location.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AMoyet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,502 reviews from our community

Traveler rating
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    106
    71
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (314)
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English first
Weston, Florida
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

This hotel was so accomodating in every way, I could not have asked for a better experience. The staff are extremely friendly and helpful! They even give you free water bottles! Sorry, but it's the little things that make me happy. It is in such a close proximity to local bars and restaurants that you don't even need a car. My husband and myself will DEFINTELY be coming back to this hotel. Luis Rodriguez, you definitely made this trip a success with your knowledge of the city and kindness.

Room Tip: We stayed in room 530, no balcony but it had a great view of the ocean!!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

A very nice hotel with everything you need.

Great location perfect for access to all the main casinos. Clean rooms, especially the Club Suites. Nice gym, well air conditioned. Great pool, with jacuzzi and fun park for the kids. Lots of sun beds.

The most friendly staff I have ever met. Make sure you ask reception for the 'passion fruit ice', it's delicious and free!

Room Tip: All the rooms on the 8th floor are great. It's supposed to be the executive floor. The gym is he...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HenryBuckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
Level Contributor
5 reviews
4 of 5 bubbles Reviewed November 7, 2012

I must say we had some concerns after reading a few reviews on the verdanza hotel, but we decided to go and form our own opinions. The Verdanza is not a huge hotel but absoutely wonderful and well maintained. The staff are very friendly and responsive to our request. A big shout out to Albert he's the best and gave us great recommendations on places to visit. He is always welcoming and over all great person. At check in, we were given a room with a double bed, we immediately went back to the front desk and explained we requested a room with King bed. Louise at the front immediately checked to see what was avialable and we got a new room within minutes.The room was a nice size, however i was a bit disappointed with the shower area as it was a bit on the small side, but we were satisfied. We had an issue with the toilet that was fixed by the time we returned to our room. It's a friendly atmosphere and its great to bring the kids. Just a quick walk from the hotel is a beautiful beach and also we fell in love with Mi Carita restaurant. Great food for a great price. I loved their potatoes!

We recommend renting a car and driving around the island. We had a great time discovering this areas of PR. We stopped at the local and endulged in some empanadas,pasteles and the coldest heiniken around. Short down the road we strolled on the boardwalk and enjoyed coconut water. Over all our vacation was simply wonderful, relaxing and for me a place to remember as i got engaged on the beach : )

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travel1982_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirabel, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We stayed here a few days before a cruise. We enjoyed our stay at the hotel. The room was clean and well decorated. The front desk people were very kind with us. This is a good hotel. We will come back. We did'nt eat at the restaurant but the menu seemed interesting. The pool was nice and the beach was only a little walk. The main street is just one corner.

  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank philippe-serge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

The hotel was previously Holiday Inn & Suites when I went there four years ago. It was a wonderful stay, everything was within walking distance, the beach, places to eat. And it also helps that I knew the area well.

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DNaz-T21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyckoff, New Jersey
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 3, 2012

We stayed here for a couple of extra days due to Hurricane Sandy, Joanne from reservations was very helpful and compassionate to our situation, we were originally staying at the courtyard Marriott in Isla Verde - they tried to get more money from us after knowing we were stranded due to the hurricane, so we went over to the Verdanza hotel and they were very welcoming and understood our situation, being stuck on vacation for additional time in this economy is not easy but when people try to take advantage that is sad, I am trilled to say that the Verdanza was very welcoming and I would go back anytime I am in Puerto Rico - Thank you for helping us during a stressful time, you were wonderful!

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Verdanza Hotel

Property: Verdanza Hotel
Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde

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