We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful beach over New Year's vacation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
San Juan Water & Beach Club Hotel
Ranked #3 of 13 Hotels in Isla Verde
Certificate of Excellence
Albany
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful beach over New Year's vacation”
Reviewed January 30, 2014 via mobile

We had a fantastic time here. The room was certainly big enough for the two double beds. Bathroom roomy with a rain shower head. Plenty of hot water and good water pressure but I do agree with other commenters that the bathroom could use a shelf for toiletries. However, there were shelves in the room itself that were ok.
The in room safe was big enough to hold everything we needed it to -laptop, jewelry, etc. The closet was more like a rod over the dresser, kind of an alcove; it could have used a few more hangers, but it was certainly adequate. I always live out of my suitcase anyway!
The room was clean, and cleaned pretty well daily, especially since sand can be hard to keep under control. Our housekeeper was very pleasant, as was every staff member we came across.
The rooftop bar was nice, good food, great drinks! The pool is a tiny little postage stamp size, but who cares? You're at the beach!
Speaking of the beach, it was fabulous. Clean, superfine soft sand, clear green blue water that was warm, gentle waves. Heaven...with helpful young men to set up a chair, umbrella, give you a towel. Lovely young women taking orders and bringing you tropical drinks or food on the beach. Yes, of course it's pricey, but it's a resort! Just read the bill, because the tip Is ALREADY ADDED IN!!! It took me 3 days to realize that, (but we certainly did get good service!)
We had New Years dinner in the restaurant downstairs. It was delicious. Try the pumpkin soup!
Overall, I would recommend this hotel to anyone. We had a lot of fun, and everyone was helpful and accommodating.
It was 5 days in paradise. Really, what could I possibly complain about?

Stayed December 2013, traveled with friends
Helpful?
1 Thank JB100858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
Thank you so much! We work hard to keep our high service standards and we are thrilled to hear that you were able to experience the best we have to offer. We’ll look forward to welcoming you back.
See you soon!
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,365 reviews from our community

Traveler rating
    766
    432
    108
    39
    20
See reviews for
144
756
86
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (450)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rockford, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 30, 2014

Fantastic experience at the Water & Beach Club Hotel. Room was interesting and adequate, but the staff, cleanliness, and rooftop pool/lounge area made the experience! We could not walk up to the doors without having someone JUMP to open them!

Room Tip: Rooms are small.... but they seem to have thought of everything you need. If your dresses don't...
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fergyliz1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
Wow! Sounds like you experienced a perfect stay! “Fabulous Staff” is good enough for us! Thank you for your visit. We are very glad to hear that our team members contributed in making your stay a memorable one.
Warmest regards,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
massachusetts
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 28, 2014

We booked a package through Jet Blue. Reading the mixed reviews we went in with an open mind. The staff us wonderful and very accommodating. The hotel was very clean. The rooms are small but have trendy Ikea like furniture. You can shut the blue lightening off-so that wasn't an issue for us. The partial view room has a gorgeous view of the beach. The restaurant at the hotel is expensive. We did one breakfast and one dinner there. There is a roof top bar and had a dj one night. Beach chairs and towels. They will also serve you drinks and a small menu available. Also have to say it is conveniently located near the city. It is in your "backyard". You can walk to practically everything you need. Restaurants,Walgreens,souvenir shops and more. The hotel got us a taxi to visit old San Juan. We also rented a minivan for the day and went to the rain forest. They were very informative and answered all our "touristy" questions. There are by far fancy places to stay but this is a smaller hidden gem.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tal1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
FIVE STARS!!!!! Thank you! So glad to hear that you had a great experience; your details in every area of the hotel are greatly appreciated. We look forward to having you back with us.
Warmest regards,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventnor City, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 27, 2014

Very accommodating, the whole staff was outstanding. I just can't say enough good about the place. The guest services manager Virna is the best asset to this hotel. We came to hotel due to issue with our original place a home away from home that we had issues. She made us feel very welcome and like family. Virna, thank for making what could have been a bad vacation a wonderful vacation. The Beach Club is a great place to stay!! We shall return. Karen and Angel

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
Thank you for the great review! It was my pleasure to be your ally here at the WBC and I’m already looking forward to your next visit. We will always make every effort to make our guests feel like family coming home; it’s great to hear that we succeeded in doing that with you.

Looking forward to seeing you soon!!
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 26, 2014

This is a nice smaller hotel on isla verde beach. The beach is clean and the ocean is great for swimming. Beach was not crowded and they provide chairs and umbrellas. The staff was fabulous. Zest, the restaurant, was amazing. I had an ocean view room which was beautiful but there was no balcony and most rooms don't have them, which is a shame. The room was small for the price but comfortable. I was on the 8th floor and didn't hear much noise from the rooftop bar, which is also very nice for those who like loud dj music.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Canyonlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
Thank you very much for your feedback. We’re happy to hear you enjoyed our great service, friendly staff and fabulous restaurant Zest. Please let me know when you are returning so we can make sure you receive the VIP welcome back!
My best,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winthrop, Maine
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 25, 2014

My husband and I just enjoyed our 9th year staying at the San Juan Water and Beach Club Hotel for our 45th wedding anniversary. We cannot say enough great things about this awesome hotel. The hotel itself is wonderful, clean, bright and cheery. The staff is just like family. From Virna, Daniel and LLeyda, pronounced like Jada are so welcoming. From the restaurant crew of Nelson, the general manager of food and beverages, Jackie and Natalia, you couldn't have better food and service. Then we cannot forget to mention Juan and Paul who set up our lounge chairs, towels and umbrella daily. They have a wonderful pool on the roof with bar and excellent appetizers. They have parties, dances up there. We preferred the wonderful beach right in front of the hotel. We had access to computers. When it showered, I was able to stay on the orange deck that has a canopy covering it with comfortable seating to read and still enjoy being outdoors. They even have a gym downstairs with weights, treadmill and eliptical. Our housekeeper Sandra and others do a fantastic job. Everyone goes out of their way to make your stay even better. We enjoy talking and meeting other hotel guest. We have even become great friends and visit with them on our vacation. we are definitely planning of staying there every January we are able to. With all the crazy weather, we had no problems showing up three days later than we had reserved and able to extend our stay to make a great vacation. I would recommend this place to anyone. In fact, it was our daughter who had stayed there and recommended it to us and we have been going there every since.

Room Tip: We prefer the front of the hotel facing the beach. We prefer being halfway up in the building becaus...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerA9111XP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
We are humbled by your words. Your honest and commendable review made me smile. I know firsthand how much we try in all departments to exceed our guests’ expectations and with this review it gives us positive affirmations that it is all worth it. We’re happy that many loyal guests…such as you keep coming back year after year and are part of our family. Can’t wait to welcome you back on your 10th trip around!
Warmest regards,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 23, 2014

We recently organized a party (drinks and appetizers) for 50 people at the rooftop lounge (Mist?). The hotel event organizers, Nailin and Vanessa, were absolutely amazing - very friendly, quick to answer phone calls / emails, made excellent and affordable suggestions for the food and drinks, and overall made the organization process very smooth and efficient. We have organized several events over the past year at a number of different places, both in Puerto Rico and elsewhere, and from beginning to end the organizers at this place were clearly the best. The hotel itself was beautiful, and the view from rooftop lounge was amazing. The food was excellent (I HIGHLY recommend the ceviche table), and the drinks were great. On top of that, at the end, the price was very reasonable. Overall, just an outstanding experience!!! We will definitely be back ...

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Brainbandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Services Manager at San Juan Water & Beach Club Hotel, responded to this review, February 10, 2014
Thank you! I’m glad to hear that you enjoyed our property and that your party event was flawless and perfect. I will definitely pass on your recognition to all those that made the magic happen especially to Nailin and Betsy. We look forward to welcoming you back and providing the experience all over again!
My best,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Isla Verde
0.6 mi away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#7 of 13 in Isla Verde
3,200 reviews
4.3 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 47 in San Juan
7,034 reviews
4.5 mi away
Sheraton Puerto Rico Hotel & Casino
Show Prices
Show Prices
Show Prices
13.5 mi away
The St. Regis Bahia Beach Resort
3.2 mi away
San Juan Marriott Resort & Stellaris Casino
18.0 mi away
Wyndham Grand Rio Mar Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Been to San Juan Water & Beach Club Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Juan Water & Beach Club Hotel

Property: San Juan Water & Beach Club Hotel
Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Business Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico’s hottest beaches – Isla Verde Beach, the ultimate playground for grownups. The perfect combination of comfort and style, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, MIST ROOFTOP Bar+Kitchen provides a unique rooftop experience for relaxing with friends and enjoying appetizing casual food and refreshing cocktails – all complemented by soothing lounge beats, fresh ocean air and breathtaking panoramic vistas of the Atlantic Ocean. ZEST Restaurant, where community, culture and local flavors mix with a relaxed atmosphere to celebrate Puerto Rican cuisine. A warm, vibrant decor combining the elements—earth, wind, fire and water— creates a sociable ambiance where you can enjoy delicious culinary delights and a creative selection of well-crafted cocktails and wines. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Munoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Booking.com, Orbitz, TripOnline SA, Travelocity, Cancelon, HotelQuickly, Hotwire and getaroom.com so you can book your San Juan Water & Beach Club Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing