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“Good Times” 5 of 5 bubbles
Review of San Juan Water & Beach Club Hotel

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San Juan Water & Beach Club Hotel
Ranked #3 of 13 Hotels in Isla Verde
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Times”
5 of 5 bubbles Reviewed February 6, 2012

I only had a day to spend some time at this great hotel. Beautiful property, roof top pool bar. I Thought I was in south beach. Great staff, excellent music and the tapas menu was terrific . Loved the flat bread, the mojito's and the Frontetta caberneat from chile. The french/spanish house music was a nice touch as well. Then the DJ showed up around 11 and I danced into the night. Great company. Beautiful people.

Room Tip: dont get a room next to an elevator. i heard from a friend they are loud.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank invisiblemass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Relations Manager at San Juan Water & Beach Club Hotel, responded to this review, February 9, 2012
Thanks, we are so happy to read this great comment especially after just spending one night with us. We hope to see you back again real soon, hopefully next time you can stay longer and truly experience the unique and refreshed SJWB Club.
My best,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (443)
Date | Rating
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English first
Ocho Rios, Jamaica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 24, 2012

I was there six months ago and the hotel was ok, but the staff was very friendly (small hotel i got to know everyone). I just got back from a stay over Christmas and Wow a new pool, roof top tanning beds and really hot rooftop bar. For the money it can't be beat. Plus I believe they are just finishing a remodel of the rooms. Be back in June.

Room Tip: Ocean front is really ocean front. 60 yards from the water
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  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Rican2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Relations Manager at San Juan Water & Beach Club Hotel, responded to this review, January 25, 2012
Thank you so much for this "FAB" review!
We are so thrilled that you were one of the first to experience our new rooftop, "Mist". I must agree with you, it is simply breathtaking. It is true, as we speak our rooms are being revamped with a new modern look for our guests. Please reach out to me for your next travel plans to Puerto Rico, so I may give you a warm welcome back. We hope to see you real soon again.
Many thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 23, 2012

this was a nice hotel i enjoyed my stay there...i just left and wanna go back...great location..and the staff were awesome very helpful...

  • Stayed January 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eunice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Relations Manager at San Juan Water & Beach Club Hotel, responded to this review, January 25, 2012
Thank you for your review and love your genuine feedback. We are so very happy to hear that we exceeded your expectations on our friendly service and location. We are very excited about the revamp of our rooms and the new direction we are headed. We hope you have a chance to return again so that you may see and experience the new and improve SJWB Club Hotel. Please feel free to contact me so I may welcome you back personally.
Warmest regards,
Virna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 22, 2012

This is a boutique hotel that is located right on the beach and has fantastic staff. The price was more than reasonable, and everyone was very friendly. The hotel has a trendy euro/south beach type feel to it. There is a restaurant downstairs and a rooftop bar/pool (it was open). The ocean view room I had was all white, had a flatscreen tv, and most amenities that you'd expect (hairdryer, toiletries, a safe, etc.).

The good:
1. The staff - Everyone from the front desk people, the wait staff/bartenders, beach service staff, and the door people were extremely friendly. Everyone said hello and asked how things were going. The doorman offered us an umbrella when there was threat of rain. If the elevator was taking too long, staff would apologize. The beach staff made sure they addressed us by name, would set up your chair, towel, and umbrella, bring free fresh fruit and desserts, spray you with a mist machine, and of course, deliver food and drinks from the restaurant.
2. The location is great since you're on the beach and 10 minute from the airport. You are in the middle of Isla Verde so you can walk down the beach to the other hotels, casinos, restaurants, etc. There is a Walgreens a few blocks away and some high quality, low price restaurants around. They usually have cabs waiting out front as well, if you want to venture outside of the area.
3. The rooftop bar is beautiful. 360 degree view of the area. There is a bar (with appetizers) and a pool, plus couches to lounge on. In fact, it becomes a lounge at night. This might be a con if you're not into this type of scene, but it is great for couples or young people who want to socialize (very South Beach - like).

Cons (minor nits, none of which would keep me from staying there again):
1. The pool is not large. More than 6-8 people in it would make it weird. It is great for cooling off and getting a quick dip. That said, I never saw anyone in the pool bc the beach was so close.
2. The rooms have a few little design quirks. Nothing major, but little things like not enough plugs near tables and not enough places to hang wet bathing suits.

All in all, I would definitely stay here again!

Room Tip: higher floors may hear music from the roof at night. Ocean view rooms are pretty spacious and some h...
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank snoopfernee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chesterfield, New Hampshire
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 21, 2012

I am the owner of a travel agency, Mojo Travel. I recently stayed in San Juan at the Water & Beach Club for a pre-night cruise stay. What a fantistic little hidden gem. I didnt notice right away because it was dark on arrival but it is literally right on the beach.

Cab was $20, hotel is in their transportation Zone 2. Cruise port was 10 miles by cab and in Zone 4 (if I remember) and it was another $20 to get to the cruise port from this hotel. HOtel is close to many eateries (Ponderosa, KFC, BK, and Walgreens) there is a charming eatery on the corner as well.

Staff was awesome. Friendly, attentive, someone opening the door for you each time. Very cool bar/breakfast room with wall to wall water feature. Breakfast is included, simple but enough food. Two elevators with the same water feature behind a plexi glass wall, very cool.

Room was ultra modern, something like we have never seen before. Very clean, linens were crisp, comfortable bed (though a little hard for me) Pillow choices. Rooms are completey white. All walls adorned with white sheers with a blue back light. Bed floats in middle of the room. Entertainment center is on a pivoting poole. Amoire was in need of a desperate replacement. Just due to wear and tear. there is an in room safe. Bathroom was modern & very clean. We had an ocean view facing room.

There is an smell to the hotel but you need to expect that from a location with high humidity and located on the beach. You notice at first but then you forget about it later. I would definatley stay here again. I am a travel agent, I know where to look for the dirt and negatives, this hotel had very few negatives. I would definately go back and I would stay longer to take advantage of the fabulous beach.

Room Tip: Request Ocean Facing room
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  • Stayed November 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 21, 2012

This was the best hotel of our week in PR. While not walking distance to Old San Juan, it's only a short drive away. This is a newer boutique hotel with clean, modern interiors. Comfortable rooms with nice bathrooms and great coastline view. Unfortunately did not try the 2 restaurants, but walked through them, a nicer one is at street level, while the roof has a bar, several seating options, small pool and 360 views! Service was great and friendly. I wish we had stayed more than one night here. I would highly recommend this hotel, for the value and location - if you have a rental car, or don't mind taking cabs.

Room Tip: higher floor has better views, but don't get the top floor to avoid noise from roof patrons.
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pantone808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virna c, Guest Relations Manager at San Juan Water & Beach Club Hotel, responded to this review, January 26, 2012
Thanks for staying with us and writing this review. I must agree with you, our 360 degree rooftop “Mist” view is amazing. We are thrilled with the reopening of "Mist" and all the additonal amenities we have awaiting for our guests. We are so happy that you enjoyed your stay and we are looking forward to seeing you with us back real soon.
Warmest regards,
Virna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 15, 2012

This hotel is literally on the beach. Free chairs and towels on the beach. Large rooms and very helpful and friendly staff. The rooftop bar and loungs area is pretty cool. The pool is quite small though. Given location of the hotel , a car rental is necessary to go to old San Juan or el condado areas. The car rental place called charlie is 2 min walk from hotel and very cheap. That rental place has also a free shuttle to and from the airport so it is very convenient to join the hotel! The hotel complaint I would make about the hotel is that the A/C units in the rooms are noisy.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sebaillet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Juan Water & Beach Club Hotel

Property: San Juan Water & Beach Club Hotel
Address: 2 Tartak St, Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#2 Business Hotel in Isla Verde
#2 Romantic Hotel in Isla Verde
#2 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Juan Water & Beach Club Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the San Juan Water Beach Club Hotel, a unique boutique property just steps from one of Puerto Rico’s hottest beaches – Isla Verde Beach, the ultimate playground for grownups. The perfect combination of comfort and style, 80 guest rooms including stunning suites feature ocean front views, partial ocean views, and city views. Renowned as the hot spot for local residents and tourists, MIST ROOFTOP Bar+Kitchen provides a unique rooftop experience for relaxing with friends and enjoying appetizing casual food and refreshing cocktails – all complemented by soothing lounge beats, fresh ocean air and breathtaking panoramic vistas of the Atlantic Ocean. ZEST Restaurant, where community, culture and local flavors mix with a relaxed atmosphere to celebrate Puerto Rican cuisine. A warm, vibrant decor combining the elements—earth, wind, fire and water— creates a sociable ambiance where you can enjoy delicious culinary delights and a creative selection of well-crafted cocktails and wines. Also known as the Water Club, The San Juan Water and Beach Club Hotel is located in the city’s stylish Isla Verde, five minutes from Luis Munoz Marin International Airport, and just 15 minutes away from the cruise docks, business district and the famous Old San Juan. For business travelers and small groups they offer an intimate venue for up to 120 guests reception style, an elegant boardroom, an ocean front business center, and a 24-hour front desk service. In addition, the San Juan Water and Beach Club Hotel boasts some of San Juan’s most beautiful beachfront and newest dining options. The Water Club was recently voted #4 on TripAdvisor’s Top 25 Trendiest Hotels in the Caribbean. It was also the recipient of the prestigious 2012 Certificate of Excellence award. The hotel is the latest addition to Dallas-based Aimbridge Hospitality’s growing resort division. ... more   less 
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Also Known As:
San Juan Water And Beach Club Hotel
San Juan Water Beach Hotel
San Juan Water & Beach Club Hotel Puerto Rico/Isla Verde

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