We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great beach vacation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton San Juan Hotel & Casino
Ranked #8 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed March 29, 2014

This was a very nice hotel pool was awesome short walk to the beach but a great beach the beach chairs they provide are old and need updated. A short walk to a very nice little restaurant mi casita had great food. The staff very friendly and accommodating we arrived very early they stored our luggage and gave us a pass so we could go to the pool.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank loriny66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (2,597)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,394 - 1,400 of 2,597 reviews

Reviewed March 29, 2014 via mobile

Went there with my husband and 3 young adult children. Service, food, and drinks were as good as any of these hotel chains. You get you money's worth. Beautiful pool area. My only complaint is that it was packed with young people possibly celebrating proms and other activities. Furthermore, it is far from the beach. The area around the hotel is not safe at night. Do not venture out walking. Oh, and you have to pay a DAILY PARKING FEE. It all adds up at the end.

Stayed: June 2013
1  Thank KreyzTravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

Safety hazard by pool cleaning with electrical cart right next to the pool. Cleaning pool also during pool hours instead of off hours Also very noisy as powerwashing the whole pool area during our whole stay

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank given5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

Clean, breakfast was delicious, the pool was clean everyday, great location - walking distance to Isle Verde, had some issues due to a pipe busting, but was fixed. Tours spendy, rent a car and you will be better off. But overall the hotel staff was great, the rooms kept very clean, no theft

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
2  Thank Shantelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

After having a flight cancelled, we were put at the Embassy Suites to wait 48 hours for another flight. We were pleasantly surprised by just how nice this property was. Although close to the airport, it was beautiful. The service was excellent, people were very accommodating and friendly and the property itself was absolutely great. Free happy hour, really well maintained pool areas and there is an Outback Steakhouse on site! Food was less expensive than most hotels and the place was very clean. We will be going back to this property in the future!

Room Tip: Try to get a South facing room or you will just see other hotels. The South view is the pool area an...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank keith m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

Everything was clean and nice. Originally took us to a room that smelled strongly of smoke and was able to change rooms immediately. Nice, relaxing breakfast. We stay here everytime we come to San Juan as a stopping point for cruises.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank angelblueyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014

We (wife & I) stayed at Embassy Suites, San Juan upon return from Western Caribbean cruise. Site was a little more expensive than we typically pay, but thought it would be a nice way to end a week's vacation. The accommodations were comfortable and clean, and the desk staff were exceptionally polite and helpful (e.g. we arrived a bit early due to cruise schedule, and they kept our luggage secure until time for check-in--announced as 4:00 p.m., but they let us in at @ 2:00 p.m.). Found that this politeness did not carry over to the entire staff (e.g. the two guys mixing free drinks were curt and arrogant), but was not looking to make lasting friends--just comfortably conclude a long trip.
The restaurant at the site (Outback Steakhouse) served excellent food (they did, however, miscook wife's steak--hard to uncook an overcooked "medium-well").
Location was good, as site is within five minute walk to beach; and convenient to the airport--taxi service was readily available and inexpensive--$10 to airport.
Probably would not stay there again, but look for more upscale place at comparable rates.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Isla Verde
0.4 mi away
Hampton Inn & Suites San Juan
0.3 mi away
San Juan Water & Beach Club Hotel
16.7 mi away
Embassy Suites by Hilton Dorado del Mar Beach Resort
Show Prices
Show Prices
Show Prices
0.4 mi away
El San Juan Hotel, Curio Collection by Hilton
4.5 mi away
Sheraton Puerto Rico Hotel & Casino
0.9 mi away
Courtyard by Marriott Isla Verde Beach Resort
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton San Juan Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#7 Family Hotel in Isla Verde
Price Range: $258 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing