This is an average hotel, which is a 5 minute taxi ride from the airport. As many have mentioned, it would be great if the hotel would provide a shuttle as it is literally a 1 mile drive from the airport however impossible to walk. So you have to take a taxi which will cost a minimum of $12 - $15 each way. This hotel is not located near most of the scenic sights in San Juan, so you would need to take a taxi to get to them.
Upon arrival the staff were very pleasant and check-in was very quick. The room was a great size, with a separate living room from the bedroom. The room was dated in decor, and wasn't cleaned the best as there some plastic wrappers sitting right on the sofa when I arrived. The Air Conditioning in the room was adequate, however the room seemed to be constantly humid.
Dining in this "resort" is ok. There is an Outback Steakhouse in the building which was good and the pricing was somewhat reasonable. There is also a pizza place in the building, which was not very good and too expensive. There are additional dining options in the surrounding are which range from fast food to more upscale steaks houses. The best part of this hotel though was the free breakfast in the morning. The have all the standard fare, but also offer made to order omelettes, pancakes and french toast. Lots of beverage options for breakfast as well, it was a great way to start the day!
Upon check-out, I was not charged the resort fee that other have complained about. Taxis were available right in front of the hotel for the 5 min (and another $15) ride back to the airport.
Overall this was a decent stay. While the hotel could use some updating, it's proximity to the airport and general features would allow me to consider it again next time I'm in San Juan.
- Official Description (provided by the hotel):
- Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more less
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- Also Known As:
- Embassy Suites San Juan Hotel And Casino
- Embassy Suites San Juan Hotel Isla Verde
- Embassy Suite San Juan Puerto Rico
- Embassy Suites Carolina
- Carolina Embassy Suites
- Embassy San Juan
- Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde