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“Very nice place to stay in San Juan.”

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Embassy Suites by Hilton San Juan Hotel & Casino
Ranked #8 of 13 Hotels in Isla Verde
Certificate of Excellence
Florida
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Very nice place to stay in San Juan.”
Reviewed November 3, 2011

Hotel was clean, safe, quiet and had all the emenities one could need. Great customer service. Crafters/artists on a few week nights & weekends brings local candies and art to you. Very reasonably priced too. Pool is nice, kiddie area is contained so the little suckers only have one way in & out. Walking distance to beach & stores but not recommended after dark. Breakfast was awesome. Internet is free & valets are quick. I will stay there again!

Room Tip: Suites are great, pull out couches are great for the kids. Door to close to keep your area private.
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  • Stayed October 2011, traveled on business
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1 Thank Justatouristlikeyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Atlantic City, New Jersey
Level Contributor
11 reviews
4 hotel reviews
Reviewed November 3, 2011

The hotel was clean, bed was best slept in ever! Staff courteous, breakfast was good, restaurant food was ok. Plenty of air conditioning this past hot summer. Stayed one week in September, pool was nice, plenty of chairs and towels. Not really touristy area, beach 2 blocks glass and rocks on beach, not very clean, will stay in Old San Juan next time I go on business.

Room Tip: ask for room facing pool
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  • Stayed September 2011, traveled on business
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Thank 777bailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 1, 2011

We didnt really get a good feel on this hotel. But one thing I think everyone should know is they play very loud music until around 2am! It didnt really bother my husband and I b/c we didnt go to bed till 130 anyway and have a white noise machine but it is something you should be aware of.

The breakfast was very good and FREE : )

Very close to airport is a ++

Cleanliness was not top notch but for San Juan I guess it was good. Buy in advance to get a great price!

Room Tip: Stay up higher if you dont want to listen to the band play until 2am : )
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  • Stayed October 2011, traveled as a couple
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Thank njfults
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Standish, Maine
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 31, 2011

The room was very clean and roomy, maid service very good. Location about 2 blocks from the beach, nice beach. Staff were friendly and helpful. The breakfast was very good, especially the to order eggs. Happy Hour a little scant compared to the Happy Hours at the Embassy Suite in Portland Maine, just chips and a sweet salza. No Canadian whiskey, just Scotch and Bourbon. Outback Restaurant was typical but only one side with entree. All in all I'd stay there again.

Room Tip: Our room faced the pool and was very quiet day and night
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  • Stayed October 2011, traveled with friends
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Thank BevHall01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 30, 2011

Free WiFi and Breakfast included, what a delight. Great location near the airport.

Room Tip: Make reservations directly on their site, if you are a member of HHonors, contact the front desk ahe...
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  • Stayed October 2011, traveled on business
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Helpful?
Thank rmamani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
7 reviews
Reviewed October 29, 2011

My husband stayed here just one night (pre-cruise) but we decided that night that if we were to ever to vacation in San Juan this would be the place to stay the hotel lobby was beautiful, from the pond with live fish swimming in it to the charming poolside view it was just nice. We got there early due to flight arrival time and the hotel staff was very courteous. When we checked in we were very pleased with our room. The resturant availabilty in the hotel and surrounding the hotel was abundant. I even found a boutique to shop at. Overall it was a 5 star experience for us.We recommend this hotel highly!!

  • Stayed October 2011, traveled as a couple
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Helpful?
Thank ShoeConnoisseur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 29, 2011

We spent a week here In August. Our first trip was about five years ago.The area is safe and we feel comfortable walking around, eating in local restaurants, and taking the public bus into Old San Juan, We also like the facilities in the hotel: nice pool, small casino, two restaurants. The El Patio restaurant is a new addition since our last trip, and I loved the sangria so much I opted to buy it instead of taking advantage of the free drinks at the Manager's Reception. A few minor issues: the lines for the breakfast and nightly manager's reception were very, very long. For those guests who are Hilton Honors Gold (as we are) there was an express line. Also, the rooms were fairly well cleaned, definitely no bedbugs, but not superlative and could use updating. Overall, we liked it a lot and will return again.

  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
1 Thank sheila5199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Property: Embassy Suites by Hilton San Juan Hotel & Casino
Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#7 Family Hotel in Isla Verde
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more   less 
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Also Known As:
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde

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