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“Great Value for the money”

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Hampton Inn & Suites San Juan
Ranked #1 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed February 28, 2014

If you can book this hotel for under $150 you can't go wrong. The pool bar has excellent food, as well as the breakfast. It is less than 10 minutes from the airport and only 3 blocks from the ocean. There is a Ruth Chris Steak house and a Chiles within a few blocks as well.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Ronrichard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,016 - 1,022 of 1,771 reviews

Reviewed February 26, 2014

Our first time in Puerto Rico and we stayed at the Hampton Inn and Suites San Juan. Our room was clean and comfortable. What we especially appreciated was the hotel staff as they are very helpful. They offer free breakfast, snacks and happy hour for adults. We really enjoyed the Saturday night steel drum music.

  • Stayed: February 2014, traveled as a couple
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2  Thank RJEMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

Staff great, price great, facilities great, and location great. You cannot beat the value for price paid. Free breakfast and drinks and a block from the beach. The staff is friendly and the hotel clean.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hampton
2  Thank Airline_Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014

We booked at the hotel and was told to be careful and the place itself was scary. We stayed 2 nights prior to our cruise and this hotel was fantastic! The staff was so friendly and the hotel was very clean and managed well. Free breakfast was good, and the hotel pool bar/restaurant had some of the best meals we've ever had. The burgers and the steak are incredible and worth every penny. We were very satisfied with our stay and would go back anytime. So glad we choose this hotel.

Room Tip: We had a suite and was awesome, 2nd floor and close to everything
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  • Stayed: February 2014, traveled as a couple
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1  Thank Brooke B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2014

There were no major surprises during our (wife and I) 7 day stay. It is walking distance to restaurants, beach, car rental, bus stops (beware of unreliable bus network). The airport noise is there but not worth crying about unless you just like to cry about things. If you want a noise free pool experience, this is not for you.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hampton
2  Thank Herman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2014

This hotel was chosen for its proximity to the airport. There is nothing to do in the area. The beach was 2 blocks away. ( 5 minute walk ) The smell at the beach was very unpleasant and there was lots of sea weed. We took one look at it and left. The pool area and swim up bar was very nice.

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Hampton
Thank SusanG1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

This hotel is good/great = clean, convenient location and common amenities of a Hampton Inn. Breakfast was good, front desk staff (i.e. Caroline) were excellent. I compliment the house keeping staff forcing me to speak Spanish each time I walked by them which was also splendid. The hotel host an evening cocktail Happy Hour which I didn't participate in but a good way to compete with the likes of Embassy Suites, etc.
Parking area safe and location is walkable to many nearby locations. I strongly recommend Metropol for dinner (which is a four minute walk towards the airport). Airport noise is minimum with an occasional loud jet (MD80/90) heard take-off.

My biggest and ONLY complaint about this facility - I'm a HH Honors which includes Internet, etc. I could not for the life of me understand or rationalize why this HOTEL charges a resort fee of $23+. This is NOT a resort by any stretch of the imagination and doesn't have beach front. If the management could confirm the resort fee is given as a bonus to its staff I would gladly stay here again and pay the fee. However, to pay a fee for towels (should be included if/when you have a pool) and Internet (available at every Hampton Inn worldwide) - I think it is an inflated profit. I won't begin on the USAGE FEE/TAX which I don't fully grasp either. I will select a different lodging which is more honest about their fees/taxes or simply includes in nightly rate.

Everything else about the place is good. Just warning/caution what I thought was economical vs. other lodging but consider my $147 nightly rate elevates to 196.82 upon checkout might pause you to consider alternative options.

  • Stayed: February 2014, traveled on business
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2  Thank RooseveltL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
Price Range: $225 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Juan
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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