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“A Good Hampton Inn”

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Hampton Inn & Suites San Juan
Ranked #1 of 13 Hotels in Isla Verde
Certificate of Excellence
Reviewed December 5, 2012

There were no surprises with our stay. This reflects well on the management at the hotel and is not always been the case with other hotels in the same area. The room was comfortable and clean. Our room also had a workable safe and the door had dead bolt. The room had a real 4 cup coffee maker and was stocked with real Puerto Rican coffee. Our room had a clean workable refrigerator and no micro wave. The beds were comfortable and the TV worked well. The TV channels were provided by a local cable company but for non Spanish speakers had enough English speaking channels. There was free Wi-Fi in the lobby and room. Stayed there a few times because it's close to the San Juan airport and a good PR restaurant (Metropol).

Room Tip: All rooms seem to be the same
  • Stayed: December 2012, traveled with friends
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2  Thank NavyAllan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,261 - 1,267 of 1,765 reviews

Reviewed December 4, 2012

I recently stayed here with my father and son on dec 1st. The staff was friendly, and accommodating. The rooms are clean and the beds are comfortable. The pool is clean and if you are hungry the pool bar resturant has the best burgers I've ever had pool side! The breakfast is simple but good and it's included with your stay. The hotel also had pool toys and floaters for my son to play with which was nice because I didn't have to buy or bring it with me as he is three. The location is close to the beach a 5 min walk if that. There are several resturants and casinos within walking distance of the hotel if you want entertainment and dining. I've stayed at this location before three years ago and if you are looking for a clean comfortable hotel with close access to the airport, this hotel will not disappoint. Great value for the money with all of the amenities included.

  • Stayed: December 2012
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1  Thank Clnjssc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012 via mobile

I did stay for two weekends in this hotel, breakfast are complete with many choices, including hot protein, many cereals and sweets pastries. No egg Benedict, or fancy special options because this breakfast is FREE. I you are expecting those options go to a restaurant, some of the reviews here are ridiculous! The hotel is updated, plasma tv and great amenities in the room, including safe box and microwave. Very comfortable bed (Hilton standards) and pillows, very clean and smelling good. pool area is pretty, one block from isla verde beach. One mile away from the cultural venue (piñones), great restaurants and drugstore and supermarket near by. Nice gym facility, free water in the room and lobby. If you dont like it, there is a Ritz Carlton a cross the street!!! This Hampton is Very good hotel! I really recommend it.

  • Stayed: November 2012
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4  Thank Alberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

This was a stop over stay after we returned from our cruise. We arrived at the hotel mid morning and even though check in wasn't until late afternoon, the staff stored our luggage, checked us in and allowed us to use the facitilites until our room was ready. Our room was clean and comfortable and staff delivered our luggage once we could get in our rooms. Breakfast was great and a quick option before we headed to the airport the next morning.

  • Stayed: November 2012, traveled with family
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2  Thank Mechelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

Quick synopsis because otherwise not much to say : Front desk staff : Great. Room : Hampton Inn. Guy at the Manager's reception between 5-7 p.m.: obnoxious. Music during Manager's reception : Good but too loud. Breakfast : Hampton Inn, but lobby too crowded, tough to get a table. Ice machines : Not working. Location : Convenient. P.S. There is a Pueblo Supermarket close by, nice to get a supply of sodas and snacks.
Quick tip : One thing that consistently bothers me when visiting San Juan, P.R. is the fact that nearly no hotel offers free shuttle service. It's like they are in bed with the taxi operators. For a three minute ride from the airport to the Hampton Inn the going rate is about $ 14.00 plus $ 1.00 per piece of luggage. If you check around you can find car rental for two days for about $ 10..00 per day, plus parking, which is $ 10.00/day at the hotel. That will bring you maybe a little bit over the taxi fare, but keep in mind you are free to drive to wherever you want, you are way more flexible.

Room Tip: I got upgraded to a pool room. It was raining most of the time, so we didn't experience any nois...
  • Stayed: November 2012, traveled on business
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Thank WEISSBIER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

booked a 2 night stay in King suite pool view room 10 months in advance, with request for quiet room, not near elevator. We checked in late evening and when we went to our room was dismayed to find it next to the elevator! As it was dark we could not see if there was a pool view, only the view of the front car park. We called reception and they said that we would have to wait until next day before another room became available and they could not explain why the room we reserved 10 months in advance was not available. The carpet in the lounge area was soaking wet, and when we got up in the morning we discovered that the refrigerator was not working and it had leaked all over the carpet. There was no pool view, only view of roof over front lobby and view of front car park. We were moved to another room the next afternoon, which was clean, spacious with a very comfortable bed. Breakfast was average and was very busy, not enough seats, but at least it was included in price. A short pleasant stay after a poor start

  • Stayed: November 2012, traveled as a couple
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2  Thank Calabaykid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Stayed here on biz and was not disappointed. Property very clean and well maintained. Swim up Tiki Bar very cool and beyond what you find at a typical Hampton. The burgers are very good, although service could be better. Melissa at front desk is exceptional. Afternoon happy hour also enjoyable. Updated lobby/breakfast area decor, room, and bath. 5 min from airport, short walk to the beach. Room very quiet despite proximity to road and airport.

Room Tip: Don't miss Mia Casita, just up the street.
  • Stayed: November 2012, traveled on business
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3  Thank MedEquipGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Isla Verde
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
Price Range: $142 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Official Description (provided by the hotel):
Nestled in the Isla Verde area, the Hampton Inn & Suites San Juan hotel is perfect for business and leisure travelers with a swim-up Cabana Pool Bar & Grill, weekday evening reception, free WiFi and free breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Juan
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn Carolina
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde
Hampton Inn San Juan
Carolina Hampton Inn

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