After researching for months and reading all reviews, I chose the Ritz Carlton. First let me say what an amazing Hotel, Staff, Pool and Beach. I stayed Jan 16-22, for my 40th birthday upon check in, despite other negative reviews, I was greeted with many smiles and many welcomes. I checked in within 10 minutes of getting to hotel, I booked an ocean front with balcony and requested a upper level, I received probably one of the best views and rooms on the 7th floor. Also upon my friends request since it was my birthday ,champagne was waiting in a "chilled" ice bucket in the room. The hotel staff and housekeepers were also amazing, there was twice daily housekeep, always going out of there way to offer water, towels, and anything else needed.
The Rooms were VERY clean, VERY updated and everything in the room worked, on a bad note the beds wern't the most comfortable, but very neatly kept.
Also reading other reviews regarding pool and beach service, I had no Problem getting anybody to take my order, the pool and beach staff were all very attentive. The beach was ok, clean, staff very willing to get chairs, towels,umbrellas and anything needed but the better beaches are on the western side of the island come to find out. But no problem.
Restaurants: Il Mulino was Fantastic, The staff was incredible, and the food was awesome. BLT also was amazing, the food melted in your mouth all flavors and big porportions big thanks to JOEL he was great. OBG by the pool also had great food and drinks. One thing to keep in mind, Yes everything is expensive at the Ritz but you are on vacation and if you dont have the money to spend dont stay at the Ritz. I had the best experience I could have had staying at this great hotel in Carolina, San Juan
Also regarding the reviews of the Ritz being close to the airport and hearing the airplane noise, not once did I hear any airplane noise inside of the hotel or room, only when I was on the beach or poolside did I hear the planes landing or taking off but it was no big deal.
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- Also Known As:
- Ritz-Carlton San Juan Hotel Isla Verde
- Ritz-Carlton San Juan Hotel, Spa And Casino
- Ritz Carlton Carolina
- Carolina Ritz Carlton
- Ritz Carlton Puerto Rico
- Ritz Carolina
- The Ritz-Carlton, San Juan Puerto Rico/Isla Verde