So a quick flight from the East Coast, no passport, no customs, and a tropical paradise make Puerto Rico a wonderful vacation destination. A 5 minute taxi ride from the airport, a stellar staff, and amazing accomodations make the Ritz the best choice for San Juan relaxation. From the moment we arrived at the Ritz, it was pure heaven. The grounds are lush and tropical, the pool area is gorgeous and the beach is great as well. From the moment you arrive, the staff treats you like family and this is the hotels greatest advantage. Their service is phenomenal and they are all one of a kind. I promise that you will be happy you chose this hotel for the staff alone.
The casino is moderatly sized and provides entertainment, the restaurants are amazing. You have to try the chicken parm at Il Mulino and the cocunut grouper sliders at Mares. The bar by the beach has the most amazing frozen mojitos and champagne cocktails. See Michael and he will make you a pretty pink drink with champgne and the local passoua liquor. He was so helpful and kind while we picked his brain about local things to do.
The rooms are very clean and very modern, we loved the beds as well. They were very comfortable! The bathrooms were spacious, with a seperate water closet and a shower/tub combo. Housekeeping kept our room clean and neat the entire trip. It was worth the money to upgrade to a pool/ocean view room. We were on the 8th floor and our view was amazing. 24 hour room service as well. We had one issue with our A/C on the 3rd day of our trip and within 5 minutes there was a repair tech who fixed the problem and we were so impressed.
The spa was wonderful also, I had a facial and enjoyed the products they used so much that I had to bring them home with me. The facilities (shower, sauna, lockers etc) were clean and nice as well. We were able to use these after a long day at the pool as we hurried to catch our flight.
The location of the hotel is great, $20 taxi to Old San Juan, $15 to Condado and $15 to the airport. Very safe as well. We walked to Platos and Metropol for lunch/dinner and it was lovely to be out and about. There was some evenign entertainment in the lobby lounge but it ended pretty early. Seems to be an older crowd at this hotel, but this makes for a quiet and relaxing getaway. We did not want to leave.
I have to mention, Gabriel Albaladejo (the Guest relatons coordinator), he was amazing! Always a smiling face, alaways remembered our names, taught me to salsa dance in the lobby and reccomended amazing places to visit in Old San Juan and Condado. Carlos, the bellman, was also such a pleasure. He told us to get yucca mofongo at Cafe Puerto Rico and we loved it! He was so kind and accomodating each day as he helped us get taxis and decide where to go. Also, I can't remember his name (but they called him the Latin George Clooney) and he helped us with our bags when we checked in. He was so kind as well. You can't go wrong at the Ritz.
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- Also Known As:
- Ritz-Carlton San Juan Hotel Isla Verde
- Ritz-Carlton San Juan Hotel, Spa And Casino
- Ritz Carlton Carolina
- Carolina Ritz Carlton
- Ritz Carlton Puerto Rico
- Ritz Carolina
- The Ritz-Carlton, San Juan Puerto Rico/Isla Verde