We secured a supervalu deal for the hotel a few months ago. We based our entire summer break around the 3 days we were to spend at ferricarrii hotel. We have three young children and have stayed in the best and worst of hotels in Ireland. I had stayed at this hotel for work a few years ago and expected a high standard. On arrival, we were told the kids club wasn't available to people on our 'package' and we would gave to pay E7.50 per child per day, even if only for 2 hours in the evening. It was available to everyone else. When we went for the 'free' meal included with in our package, we were given a really limited menu for 'our package' but we could upgrade. Children were not included on the meal - by the end of it all we paid E80 for this 'free' meal.
Not one staff member said hello or welcomed us in any way - I felt we should have had yellow pack stickers on us by the end of the stay. No one was kind to the children or made them feel special - the kids club staff passed them several times.
We are not mean people, we had already spent 80 the first night on a bar meal and E80 the second night. I also used the beauty salon. But by the third night, we were fed up with the hotel and ate in town (great family meal in a place called the chocolate box). What made me write this review is so minor but important - all other children were given blooms leaving but mine were not (you guessed it - not included on 'our package'). What a joke.
I don't see the point of a hotel doing value breaks if they then treat visitors like that - better to refuse business they look down upon.
- Official Description (provided by the hotel):
- 4-star Hotel located 4 kilometers outside Wexford Town on N11. 102 stylish & spacious bedrooms & suites - all with views of the river Slaney. Award winning waterfront Dry Dock Bar. Reeds at Ferrycarrig waterfront restaurant - 2 AA Rosette Award Winner, 5-star Active Health & Fitness club with 20m pool, Olympic standard gym, Jacuzzi, sauna, steam room. Supervised children's play programs, Baby Clubbers (0 - 4 yrs) and Crazy Clubbers (4 yrs - 12 yrs). ... more less
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- Also Known As:
- Comfort Inn Wexford
- Wexford Hotel Ferrycarrig
- Ferrycarrig Hotel Wexford