We have booked a week accomodation across New Year in 2012. We are four in our family, warned by the very small square meters,luckly we booked an apartment for 6 people: the place is really small, scarse place where to store winter luggages and equipment and you only have one bathroom.
Due to personal circumstances we checked in one day later: we certainly ended up with a substandard apartment, ground floor, a huge snow hill in front of every windows, no view ( many apartment have an excellent Mont Blanc view) and probably rejected by a previous customer the day before ( as we have found garbage in the waste bin and sigh of use of the toilet).
Staff at the reception are listening to questions and remarks but they are scarsely following up: our request to change appartment could not be accomodated as the resort was fully booked, but they have not sent either anybody to make the bed (undone when we arrived) nor to collect the garbage left by others.
The whirpool is cold ( less than 30 degrees) and the pool is even cooler: this area is empty in the morning ( everibody is sking), overcrowded from 4 to 730 pm and close at 8pm. Impossible to benefit for adult people that seek some quality relaxing time, only good for screaming kids. Another remark: you only access the pool area after walking outside in the snow from your building, prepare to fully change yourself ( boots included in a very small entrance) every time.
The resort has a good access to slopes, you have to walk few meters only from your building. If you need to go in town , viceversa, it is too remotely placed: you need a car . If you have non skiers in your group, you are in the wrong place!.
Access to your apartment buiding is via a security code. Nonetheless, there is no protection to any intruder if you go via the ski equipment room. They should equip also that door with a lock and with a code security pad.
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