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“Lovely and relaxing”

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Les 3 Elephants Cherai Beach
Ranked #1 of 7 Hotels in Cherai Beach
Certificate of Excellence
London
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely and relaxing”
5 of 5 bubbles Reviewed January 18, 2013

We really enjoyed our stay here, a peaceful ideallic location with the backwaters and chinese fishing nets on one side and miles of untouched beach on the other. The views were spectacular.

The staff were helpful and attentive, the food was excellent and there was at least one vegetarian option every meal time. The cottages were clean, we spent 2 nights in an A/C cottage and one night in non A/C but the fan was equally effective. We had a room with an outdoor shower/bathroom for one night which was fabulous.

We stayed for 3 nights which was about right, enough time to relax without getting bored.

I am surprised to read other people's reviews, we would definitely stay here again and had no problems with vermin. There are mosquitos - aren't there everywhere? And it was noisy with the birds in the morning - a wonderful side-effect of being in the backwaters!

Room Tip: The AC rooms are worth the extra to wake up to a wonderful view
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizzieB_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 3, 2013
Dear Patron,

Thanks a lot for your nice review. We are very glad you enjoyed your stay, our place and our staff.
Hope to see you again,
Sincerly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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Maroni, Cyprus
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 13, 2013

Having seen all the positive reviews and photos on TA we were so looking forward to our stay here BUT, sadly, it fell far short of our expectations. Thibaut, the owner/manager, was sooo laid back we just didn't exist. He never communicated with any of the guests and it was far better to ask one of the local staff who were adorable and as helpful as they could possibly be, if there were any problems, eg the water.. oh the annoyance of having to ask morning noon and night for water, let alone hot water! The food was delicious but a very limited and repetitive menu, only 4 tables for 10 rooms, very slow service even when we were the only ones there. Glorious situation, dreamy location on the backwater, awful raucous racket by the birds very very early morning, impossible to sleep after 5am with the competing churches and mosques bells, drums and chanting. Someone ought to be checking the general cleanliness of the rooms, they appear on first view to be very clean but on further acquaintance one realised not so. I hate to be so critical but a holiday is a big deal for all of us and therefore we need to be well informed before we spend our hard earned bucks.

Room Tip: Take a high deet insect repellant, the only thing that works...don't stay for more than 3 days u...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucaMaroni_Cyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 3, 2013
Dear Patron,

Thanks a lot for your review. We are sorry you didn't fully enjoy your stay. Thibaut, one of the owners is no longer part of the team management and the problem you faced here won't happened again. If you come back to Kerala, we would be very happy to show you our improvements in our management.
Sincerly
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Larnaka City, Cyprus
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

After all the glowing reviews on the 3 Elephants, we were expecting much. The eco resort is just as it looks in all the photos and the setting on the backwaters in the early morning mists with all the Chinese fishing nets looking like huge alien spiders, is quite dreamlike.
We certainly didn’t want to be the first ones to write a less than glowing review, but things in the resort were less than rosy when we were there. I had been in contact by email with Marjorie on a number of occasions over the previous 6 months and she seemed to be the driving force behind the operation, but she was not there at all during our stay. When questioned, the staff were very coy about when she would return. Management was left in the hands of Tibo, who quite frankly was on another planet and uncommunicative to the point of rudeness. The staff seemed to manage quite well, despite Tibo, but it was patently clear that all was not well in the camp.
The biggest single criticism was the hot water. Getting hot water in the shower in our bungalow was a constant problem with us having to ask reception to turn some valve on at least once every day, which seemed to be an unnecessary annoyance. My wife enjoyed her body massage but the head massage I had was utter rubbish – just like someone washing your hair for 30 minutes without shampoo and water – don’t bother! And the crows in the palm trees – so many of the noisy creatures – very reminiscent of “The Birds”.
We were there for over a week, which is probably longer than most people stay for, and the limited menu was repeated quite often, which meant eating out at Chilliout or Bay Watch in order break the monotony. Not that the food wasn’t good – it certainly was most of the time, but variety was limited. There is only 4 tables in the tiny outside restaurant area, so quite often some people had to wait or eat in their rooms.
Our stay included Xmas Eve and Xmas day and Marjorie had said that they would do something special for Xmas – but it didn’t happen. The closest we got to anything festive was Tiger prawns! The entertainment was some local dancers that we had seen down the road a few hours earlier dancing for the public. What a shame.
I would hope that the situation at that time was a temporary one that has been or will be sorted out and Marjorie will return to the helm. The local staff were a wonderful bunch but they need a strong leader.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 9Archangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 3, 2013
Dear Patron,

Thank you for your review. We are sorry you didn't fully enjoyed your stay. Thibaut is no longer part of the management team and Marjorie came back to it. Hope this first experience won't be the last. We would be happy to show you our improvements.
Sincerly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 7, 2013

It is a decent place, beautiful location, Untouched and pristine beach. But remember if u r vegetarian then this is not the place for u. Very misleading info on Trip advisor. Staff is good but very cold response by owners. He is only friendly with his frnds from Europe only. We paid Rs 5000 for standard room, not worth of. They sent us at our cost to some other restaurant to eat as there are no option for Veg food in dinner. This place is very inside from Cherai beach junction. I would call this place as homestay in refined form. Do not expect any facilty of resort.Room was very small and no AC and place is mosquito infested. So evening u spend most of your time scratching. Also u need to be tolerant about dogs barking during the night. Library is good, my son loved it.

Room Tip: Pls do not go for Non AC rooms. Very humid in evening
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RAMU110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 3, 2013
Dear Patron,

Thank you for your review. According to it, we are now very careful to have veg food daily in our menus.
Sincerly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

We stayed here for 1 night at the end of December and really loved it. The rooms were spacious and clean, the bed was comfy and it was relaxing looking over the backwaters from the resort. I read in some peoples reviews about being woken up at 5am due to the noise from the temples, mosques etc but to be honest the birds were noisier and it's totally worth getting up to watch the sunrise over the backwaters anyway! And yes, there were lots of mosquitos but it's a hot place on the backwaters so we expected that anyway.

We ate two meals at Les 3 Elephants. The breakfast was average and the dinner menu wasn't huge but the food was tasty. The beach is a short walk through the village and the locals are all really friendly, wanting their photos taken and eager to practice their English etc. There isn't a huge choice of restaurants in the area (although there are a couple along the main road) but we ate lunch in a tatty looking beach shack where the owners took us into the kitchen and showed us what they were cooking. The king prawns were delicious!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelMeMore5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 3, 2013
Dear Patron,

Thank you for your nice review. We are improving now the diversity of our menus with the help of a professional French chef. Hope to see you if you come back to Kerala for you to taste our new dishes.
Sincerly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thun, Switzerland
Level Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

Friendly staff, scenic and quiet place, clean and well furnished room with a gorgeous view especially bungalow 1 and the honeymoon bungalow. Very good food, Wifi in the lobby. The beach is in walking distance to take a swim. We have been alone on the beach.

Room Tip: No 1 and the honeymoon Bungalow are the best.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarMat2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 20, 2013
Dear Patron,
Thank you for your nice review,
Hope to see you soon
Sincerly,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed January 3, 2013

We stayed here for a couple of nights in December. It's a, by and large, nicely done up place with little cottages situated on the backwaters. There are Chinese fishing nets within view, and you are within walking distance of the beach. Sadly, however, you cannot escape the downsides of semi-urban/quasi-rural India/Kerala. Your sleep is shattered by an equal opportunity barrage at about 5 am; the local temples,churches and mosque all compete to be louder than the other. There's not much the hotel or staff can do about this, but a restful night's sleep is out of the question. Unless you sleep at about 9 pm and wake at about 5 am, I guess (which I don't).

The rooms can be improved on. The windows have no meshes, so unless you keep the windows shut all night, you run the risk of having some unwelcome visitors while you sleep. And it's hot enough that it would be so much nicer if you could keep the windows open and let a little fresh air through the room.

Our room had a little sunken area in the bedroom, which looks nice and different enough when there's light, but is an absolute nightmare when you wake up in the middle of the night to go to the bathroom and "forget" that it's not flat all the way.

We had chosen the option of the room the with outdoor shower, which is nice. However, the nice backyard/sitting area is slightly ruined by the fact that they don't have grass but sand. You end up tracking all the sand back into the room/sitting area, which is really annoying and messy. That's something which can also be easily fixed.

The other problem was the bathrooms. There's no separation between the shower area and the toilet, so it all gets terribly wet and messy easily. Again, a slightly better design could have fixed that, it may be harder to fix at this point because the bathrooms are small as it is.

The "restaurant"/sitting area is very limited, with limited space, and the food options are not that great. However, the staff are all uniformly friendly and helpful, but this is not a fancy, high-end place with uniformed staff. It's all a bit ad hoc, but you cannot fault the staff for trying and being helpful and generally nice people. Breakfast and tea/snacks were included, but they didn't really tell us that until when we paid the bill.

I'n giving Les 3 Elephants 3 stars, but I think it could be 4 stars, perhaps 5 with a few little tweaks and changes!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eunsileela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benjamincovo, Propriétaire at Les 3 Elephants Cherai Beach, responded to this review, April 20, 2013
Dear Patron,
Thank you for your review. We change management three weeks ago and we will improve aal matters you talk about. Thanks again for your advices.
Sincerly,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Les 3 Elephants Cherai Beach

Property: Les 3 Elephants Cherai Beach
Address: 1078 Convent Beach, Pipeline Road, North Cherai, Kochi, Cherai Beach, Kochi (Cochin), Vypin Island 683515, India
Location: India > Kerala > Kochi (Cochin) > Vypin Island > Cherai Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 7 Hotels in Cherai Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Les 3 Elephants Cherai Beach 3*
Number of rooms: 11
Official Description (provided by the hotel):
French owned, designed and managed Backwaters Boutique Eco Resort, 200 meters from the Arabian Sea. Thatched roofs bungalows, with sit-out offering direct view on the backwaters, and private garden. Indo-Mediterranean restaurant. Traditional massage and yoga class available. Free Wi-Fi lounge area. Handicraft and designer clothes Corner Shop. ... more   less 
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Also Known As:
Les 3 Elephants Cherai Beach Kerala, India

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