The place is pretty. Our good experience ended there. My wife had reserved this place for a weekend on the beach with two friends visiting us from the Northeast. She actually cancelled a reservation for a two-bedroom apt for this place. When we checked in, the manager said that usually the suite we had was for 2 people only. After we were settled in, the manager had tracked down the owner, who apparently told her that we had to leave, and they would refund our money. They would not listen to reason and let us stay the night . . . this very large suite had two rooms including a sleep sofa and an extra set of sheets!
I finally spoke with the owner who said that the manager could choose to let us stay; but this last-minute reversal of policy did not change the manager's mind. After all, the manager works for this person, and wants to keep her job. Anyway, at 4pm on a February Saturday, the pickings for another room are slim, and we did not end up at luxury accomodations. We made the best of the weekend, but the VISTA had nothing to do with it. What I can I say? Boycott this unreasonable establishment . . . it's not even on a swimming beach!
- Also Known As:
- Vista Vacation Hotel Rincon