This is a basic hotel. It only offers you a bed to sleep, a desk to work, TV, free internet and a shower. Nothing less, nothing more. The good point is that what I listed below is in good condition and very functional. No tall promises, no fridge, no coffee maker. I learnt during my December 2013 stay that the restaurant in the premises has a separate management and therefore no room service. This tells you why there is no intercom.