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The Europe Hotel & Resort
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Reviews (2,671)
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All reviewspanorama restaurantoutdoor poolspa cafedessert buffeta lake view roomlake and mountainsthermal suitebeautiful hoteltop classsecond to nonefive star hotelspa facilitieshorse ridingmain restaurantstar experiencesteam roompublic areas
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Reviewed May 6, 2009

The Europe has always set high standards - and now on completion of a major upgrade it offers a new level of experience with exceptional public areas and impressive facilities, most notably a full-service 'Espa' spa, a state-of-the-art conference suite, and a stylish Brasserie & Bar. All the other features maintain their high standards - and dinner in The Panorama Restaurant was a highlight during a weekend break, with exemplary service and cuisine, and the incredible view of Lough Leane. Premium prices apply - but these reflect the high standards and attention to detail. (The Wine List offers a welcome and all-too-rare selection of half-bottles). By contrast - The Brasserie offered a bustling atmosphere, friendly service, great food and impressive attention to detail. A lake-view bedroom was spacious and comfortable, perhaps only tea/coffee facilities (thankfully now found in more and more 5-star properties) would be a welcome addition to the in-room amenities. Staying at The Europe was a truly enjoyable enjoyable experience - which only left us keen to return in future.

  • Stayed: May 2009, traveled as a couple
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Thank Strathallan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2009

Hotel Europe has always been a comfortable, modern hotel in a wonderful lakeside location, but it never seemed to have much soul, and certainly no intimacy - it seemed a place for conferences and and a hotel for upmarket coach tours. It still doesn't do intimacy, but it's altogether much improved as a destination hotel following what must have been a hugely expensive refurbishment. "Plush" is the word that comes immediately to mind, following quickly by "enormous". There is one of the most extensive spas in Ireland - but, disappointingly, the waiting room had a very poor selection of magazines, merely a jug of water instead of juices or smoothies, and horribly fiddly earphones on the loungers (this may all seem like fault-finding, but it's a very, very expensive spa). There is a beautiful swimming pool area, including an outdoor pool with perfect views across the lake to the mountains beyond. The bistro-style restaurant, also with lake views, is a very nice restaurant space - pretty good food, pretty unadventurous wine list. A lot of rooms have lake views and it would be well worth making sure you have one - the view over the lake from your balcony is one of the best from any hotel in Ireland.

  • Stayed: April 2009, traveled on business
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Thank IrelandWilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2009

I have stayed at many 3 and 4 star hotels and this hotel offers so much more than that star rating. I recently stayed at the 5 star Dromoland castle and the Europe l is more than on a par with that hotel. The Europe sits on the lake side. It most definitly does not have the appearence and old style grandure of Dromoland Castle. But I would consider that it surpasses Dromoland if one considers the experience of the guest inside the hotel... as a guest inside the Europe looking out any window the views are not only expansive but inclusive. I felt I was a part of the spectacular landscape from almost all places inside the hotel, and that is really wonderful. The hotel offers lots of places to sit and chill out and the decor and ambiance is inviting and warm and relaxed. The pool is fantastic and the sence of relaxation started for me the moment I began to walk down the stairs, the atmosphere created there makes it a place apart.
Anyway for those of you reading this I would sooooo recommend this hotel if you can afford to stay here. I loved the breakfast and the choices were more than enough for me. I love fresh fruit and berries and yougurts and pancakes and cheeses and my hubbie loved the full Irish plus plus on offer. There was a good variety of breads and pastries and other foods like smoked salmon etc. The soups in the Brassarie were excellent for lunch. Everyone adored the steaks at dinner in the Panorama... my only negative is that my vegeterian pasta was not great. The goats cheese and tomato on the tagletelli was scarce and combined with too much olive oil, basically the dish was composed of seperate ingredients that did not come together to create a single eating experience... sorry to say but it was 2 star really. I was the only one who was not happy with the meal so it would not put me off trying the panorma next time there.
There were only a few children there on our visit and it was a week end. It was a quiet and relaxing atmosphere every where in the hotel.
I will most definitly return to this wonderful hotel before the end of 2009 and this time I hope to avail of the beautiful horses that guest can use at the Europe.

  • Stayed: April 2009
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Thank corkyo40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2009

Spent 5 nights here, and ended up with very mixed feelings. My wife and I are experiences 5-star/spa resorts, so quite critical.
Hotel - The hotel is very large for Killarney standards, and not particularly beautiful from the outside. Far away from the main road, so nice and quiet, surrounded by pony fields and a golf course, about 5kms outside Killarney. It has a great location directly at the lake with absolutely spectacular views (get a lakeside room). Beautiful grounds.
Interior – The hotel has recently been refurbished, and it shows. The lobby has a beautiful sitting area, and is flanked by a modern but cozy bar/restaurant area. Nice combination of modern and antiques, very welcoming. There are numerous bar areas, a library and a panorama restaurant where breakfast is served (slightly dated area, not part of the refurbishment I presume),
Rooms – We saw 3 kinds of lakeside view rooms. Some have been refurbished very recently, some back in 2001 (if I remember correctly). Our 2001 room was practical, quite large and had a spectacular view. However, cracked tiles in the bathroom and slightly out-dated look&feel room and bathroom furniture do not befit a 5-star hotel in this price category. Ask for a recently refurbished room.
Breakfast/Food – Breakfast was a bit too simple for our liking. Not poor but just not extra-special either. The panorama restaurant is not very appealing (apart from the views) and the breakfast is what I would expect from any 3-star hotel. Restaurant food was enjoyable, and quite fairly priced, considering that eating-out in Killarney is expensive.
Spa – The hotel has German management and it shows here. It is great. A very modern fitness area, a beautiful inside pool, a nice heated plunge pool leading outside, and a large sauna & Turkish bath (for adults only – but wear your swimwear… ridiculous prudishness!). Ample places to relax and clean/modern shower facilities. A good spa is a great asset in Ireland, as a rainy day can easily be spent here.
Staff – very friendly, multinational and efficient.

Issues / Cons – unfortunately, this hotel has a number of issues which really dampen the experience. First, the extra costs. It seems the hotel is trying to earn money anywhere it can. For example - Ordering room-service will cost you €7,50 on top of the food. Even Moscow hotels are cheaper! WLAN costs €10/day. This is meant to be a business hotel! 50-minute massages cost €115. Too much.
But the main issue with this hotel is that, as soon as the school holidays/weekend begins, it becomes a family hotel a la Butlin’s/Disneyland. There are children everywhere, using the hotel as one big playground. The spa becomes a waterpark, and the staff don’t care or ask the families to keep the noise down. The sauna area has no seating, so you can’t escape the noise there either. The hotel clearly caters to families with kids, with activities etc. That’s fine if you have kids. We don’t.
Online, the hotel presents itself as an upmarket business hotel, not as a theme park…

So, we really enjoyed our stay until the families arrived, but considering the rooms, prices and kid chaos you can’t help but be a little disappointed. Deserves 4 stars from me here, but as it fails to reach its great potential, I am only giving 3.

  • Stayed: April 2009, traveled as a couple
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1  Thank SVDL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2009

My Wife and her friend had a girly weekend in the Europe before Christmas having heard about the €50m. makeover of the Hotel and Spa. She raved about it so much we decided to spend last weekend there. We have been going to the Europe since the late ‘80s and always loved it, so I was a little dubious as it had a special character in a unique setting. We have stayed in 5 stars all over the world, Well, the Europe is up there with the best of them.
When they built the new Spa & Pool, they went down 2 floors under the sloping Grounds, cleverly designed, so it didn’t obstruct the great views of the Lake and Mountains. It’s amazing, I can understand why my wife couldn’t wait to get back, What a place to chill.
Everything they have done to this grand old Lady works, from the Reception, Huge Rooms to the Bars and new Bistro ( which is excellent ) have all been refurbished to a very high standard. I think he was standing outside our room with a Bucket of Ice when I rang down for it, which sums up the level of service . With 5/6 5star hotels within a few miles radius none of them comes close to the Europe, looking forward to our next visit already.

  • Stayed: February 2009, traveled as a couple
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Thank Dermot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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