We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed”
Review of Bronson's Steak House - CLOSED

No photo provided
Got a photo?
Add it.
Bronson's Steak House
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed March 1, 2014 via mobile

After raving about the food here I am greatly disappointed last night. First, my boyfriend wasn't sure what he wanted to drink...instead of the waitress suggesting stuff she walked away. My caesar was made and sat at the bar for about five minutes before it was brought to me. We then ordered our meals, my boyfriend the steak oscar...steak done medium. I ordered prime rib done medium rare. At this point the waitress should have asked my boyfriend about a drink...instead ahe turned to walk away! My boyfriend did get to order his drink, but she should have asked if he knew what he wanted. When our food came, my boyfriends did not have crab like it was supposed to. The waitress was over gabbing about personal stuff with other customers and despite making eye contact with her quite a few times she still kept gabbing...finally coming over after about five minutes. She did go to get the crab that looked very dried out and not fresh...which my boyfriend did admit was the case. My prime rib (again, supposed to have been medium rare and my boyfriends steak was medium) was overcooked and the steak undercooked. And to top it all off the waitress still charged us wrong. Such a huge disappointment because it truly was one of my favourite places in town. It will for sure be a while before I go back.

Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (18)
There are newer reviews for Bronson's Steak House
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

8 - 12 of 18 reviews

Reviewed December 28, 2013 via mobile

Been here a couple of times and would definitely go again. Loved the food and wonderful service...I would have to agree with someone else's review that bread while waiting would be great...but definitely notba deterrent from going again...

Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

I phoned for reservations and Tony took my call. I stated we had not returned to his restaurant in over 2 years and expected good service for our 8 guests in total. He said there was a large group coming in later in the evening and our time frame would not interfere with the service.
I said I would hope not, if you are taking my reservation I expect excellent service too. Tony stated he wanted us to be returning guests.
Soooo.... Lori, Tony's wife, waited on us. The drinks, meals and the service were excellent. Not a fault to be had. The total bill was reasonable. If anyone did have an issue, their not normal.
We will be return guest.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank peter c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013 via mobile

Having eaten at many good restaurants, tonight's dinner at Bronson's Steakhouse, ranks right at the bottom. Over-priced, poorly cooked, unappetizing steak and prime rib meals. They ask if we want loaded baked potatoes and we get half a teaspoon of sour cream with a sprinkle of bacon bits and chives. Will not be back. Ever.

1  Thank Tonkajoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

My husband and I wanted to have a nice dinner out and decided on Bronson's. We were seated quickly, given a beverage menu but no food menus and told our waitress would be right with us. The restaurant seemed to have a nice atmosphere with both couples and families dining here. After waiting for quite some time for someone to come we were almost ready to leave. Finally our waitress appeared and there was no "Hello my name is" or "how are you?" all she said was "Have you decided?" Since we had no menus we weren't sure what she meant. Seeing the puzzled looks on our face she then asked if we had decided what we would like to drink. Instead of going with our gut feeling and leaving we ordered a glass of wine. We were then given food menus. The wine came and we ordered mussels as a appetizer and chicken and a prime rib dish for our dinner orders. The waitress brought our mussels and dinner order at the same time. My husband told her to take back the dinner orders and keep them warm while we had our appetizer. The mussels tasted quite good but as we were half through the order we noticed some of the mussel shells were broken and subsequently there were shell fragments in the broth. We didn't finish them. When we were ready for our main dishes the waitress brought them to us and they were still warm. My chicken was good but not outstanding. My husband's meal was tender enough and tasty. He didn't eat much though because the meat was smothered in a dark gravy which made it difficult to tell where the fatty parts were and it was served on a piece of bread that was soggy. The garlic mashed potatoes and tasted like regular mashed potatoes with no garlic taste and I think the vegetables were frozen not fresh. When the waitress came back to take our plates she must have seen that most of my husband's food was uneaten. If she noticed she never asked. We asked for our bill because at that point we just wanted to leave. She left with our plates and when she returned asked if we wanted dessert as if she hadn't heard us the first time asking for our bill to which we again said we wanted to settle up. She took my husband's credit card without us seeing the bill. She did return with the bill after ringing everything in. We left no tip and wrote "will not return" on our bill. We will not return to this restaurant and I would not recommend it to anyone.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bronson's Steak House also viewed

 
Woodstock, Ontario
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing