I stayed 1 night at this hotel. I did not take a flight, but had meetings in the area so as platinum SPG member, so i decided to go with my preferred hotel chain. I was not impressed. When I arrived with my car, there was no bell boy to tell me where I should park and take my luggage,... all other staff did not find it important enough and said all the time I should refer to the bell boy who was not there for almost 10 minutes.
Check-in was very impersonal, but not unfriendly. Check-out was friendly and VERY fast (which is good). The discount for the airport parking is good.
Good thing is that the rooms are equipped with normal blinds, but also silver colored blinds to make it very dark when you have to sleep during the day. That is good when you are in the room,.... but it looks extremely messy and cheap when you look at the hotel from outside or out of the window. If they would have gone for normal night blinds (not silver) that would have been a much better option.
The room that I received was a junior suite - well the room is big, but rather un charming. Due to a construction mistake you always have the complete bathroom wet when you shower.
The many TV channels from all over the world is good (world TV).
Breakfast is normally bad in Italy, but I expected it to be better in a hotel like Sheraton,... well think again!! It was very basic. There was even no fresh coffee from a proper machine,... you had to get is from a nescafe machine,... How can that be? When I am in Italy I want a fresh Latte Macchiato in the morning and not some instant crap.
The lounge is a joke. Access is with your room key and no staff to help you. Selection is little.
So all together not a bad hotel, but not worthy of the Sheraton brand,....
- Official Description (provided by the hotel):
- This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more less
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- Also Known As:
- Sheraton Milan Malpensa Airport Hotel And Conference Centre