Connected to the Sheraton, this hotel offers convient access to the airport. The rooms and facility were just average. All in all if conviencence is what you want, this is your place. Perfect for our early morning flight.More
Connected to the Sheraton, this hotel offers convient access to the airport. The rooms and facility were just average. All in all if conviencence is what you want, this is your place. Perfect for our early morning flight.MoreShow less
Dear Angela H,
We respect your point of view, we understand from your few words that you have not been totally satisfied with your experience at the hotel.
A part the location, it is of great importance for us a complete satisfaction for our guests and regret when we do not succeed in the intent.
Thank you for staying with us,
Comfortable well appointed rooms... Bit of a bed factory with impersonal service but that's to be expected . Room service really expensive for the range they had. Nice bed, okay shower etc.. Room was quiet which was good.
This is one of the best airport hotels we've stayed in. Easy access to the airport, nice room, nice gym etc. Restaurant food was surprisingly good with great service (we had a very attentive and nice waiter named Sunil), but the ambience could be improved and it was expensive.
The hallways are very long as many of the review suggest. We made a request upon check-in for a room near the lifts (1101). Next time I'd put in a request at the time of booking as well.
If we ever transit through Milan again, I'd definitely stay here.
Clean, Sheraton, very decent prices, walk to airport. What else do you want ?
Check in and out could be (a lot) faster, surprising they do nothing about it.
Certainly not as nice as Hilton Heathrow or Sheraton CDG, but they charge half the price, so one has to be fair.
Ended up here while stranded at the airport. Even if last minute, got a decent rate and felt welcome. Check in procedures were efficient, room comfortable (like all Starwood hotels) and clean. Not at all a bad sleep for being an airport hotel. By the way, design and decor are pretty.
Arrived ~21:00hrs, long wait to check in, but receptionist polite and helpful. Rooms large, clean, modern and well appointed. Corridors are very dark and like a maze. Good selection of items for breakfast, slow service, not good if you're in a hurry.
Thank you for staying with us and for your review on Trip Advisor.
We are glad to learn that your accommodation was up to your expectations and our staff attentive; for the delay at check-in desk, although our effort to streamline check-in procedures, we are subjected to high frequency as in particular hours of the day due to the flights arrival.
We are sorry about the slow service at breakfast, your comments will be passed to our F&B Management and discussed with colleagues and appropriate for actions to be taken.
We hope that on your next visit you may notice any improvement about it.
Thank you again and warmest regards,