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“Tired”

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Country Comfort Hunts Liverpool
Ranked #3 of 4 Hotels in Casula
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Tired”
Reviewed January 21, 2014

Messy and dated, however an enormous step up from other motels, similarly priced, in the same area. Restaurant lacking in appeal, room tired and dated. Outside had enormous mound of cigarette butts and generally rubbish lying around.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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    24
    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 9, 2013

We just held our management conference at this venue which included accommodation, conference room hire as well as a Saturday night dinner function in their Bella Fonte Events Centre for over 200 people. The atmosphere at the hotel was very relaxed and the staff were both attentive and professional. All arrangements leading up to the events were handled without any problems and the Saturday night dinner was a big success. The hotel's proximity to the Crossroads Hotel (just across the road) was also very convenient. Overall it was very good value for money.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samko2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 8, 2013

My family and I stayed here last weekend. The accommodation was adequate at best. Check-in staff were helpful and polite. The family room, however, was dirty, in need of repair and the exterior grounds in desperate need of a good rubbish clean up. There was litter and cigarette butts everywhere outside our unit. We stayed two nights, and after coming back to the unit after a day out, our unit had not been cleaned - beds unmade and bins full. I walked to reception and asked if it could be cleaned, and they promised that they would get someone around to clean the unit. We went out for dinner and on return at 10pm the unit had not been cleaned. Too tired to make another compliant that night, but on check out I registered my concerns. Furthermore, after reading a number of reviews on this establishment, I can only conclude that they don't know how to manage quality. I doubt that we will be back.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry_Canberra2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Casula hotels

Dubbo
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 21, 2013 via mobile

After a hurried retreat from the granstand motel Warwick farm I luckily found a room at 2am here at the comfort inn. Having traveled 1300km to see my daughter in hospital the haven of this room was pure delight. Thank you for the discount it was greatly appreciated.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Berrill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2013

After our stay here I felt compelled to provide feedback as there is lots of improvements that this place could make:

1. Whoever the staff were on reception could do with some customer service skills. They were extremely rude.

2. When we used the restaurant for breakfast there were no staff around so we had to stand there waiting for 10 minutes wondering whether to go into the kitchen and make our own or whether we should go back to reception and tell them. Finally someone arrived and the food was okay for $15.

3. The rooms were very average but for 3 stars they were just okay. For the money this place must be raking in they could all do with a bit of a refurbishment. The sofa/couch was old and too low down and was very uncomfortable. It was a piece of rubbish and I saw that they had others out near their dumpmasters which had obviously gone by the wayside.

4. There was absolutely nowhere to sit outside unless you dragged your 2 chairs out of your room. They had a couple of lovely gazebos outside near the tennis courts with extremely dilapidated furniture which was a huge health and safety risk.

5. Don't go here if you expect a swim in the pool. The pool is completely empty except some rancid water at the bottom and it looks like they are doing some improvements to the pool.

6. They are currently building more rooms at the rear of this place and their workmen start very early so there was a lot of noise coming from that.

7. We had a room on the ground floor which was great but whoever it was above us had uncontrolled children who constantly ran backwards and forwards across their room and it sounded like a herd of elephants. Thank goodness we were out of the room a lot.

Overall disappointment really, the surrounding gardens were overgrown and not looked after so that kind of made it feel very dumpy (if that is a word). What a shame that some money is not spent of some upkeep to the place instead of building more rooms down the back. Perfect what you have got before you expand your footprint.

Room Tip: Look elsewhere or wait for the new motel across the road to be finished.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 823Gregory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinchinbrook
1 review
Reviewed September 12, 2013

The staff were fantastic and very friendly. I had a function there an also stayed in the 3 bedroom apartment. The apartment was very clean and roomy.
I would like to thank all the staff for the wonderful night we had for my son's 18th birthday party in one of the function rooms. Marie Green is fantastic and accommodated all my requests to make the night a huge success. I will definitely be returning. Last Friday was my 3rd time using the function room and hotel. Fantastic work. Keep it up.

Room Tip: Highly recommend the hotel for short or long term stay. The staff are fantastic. Rooms are spacious...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed September 11, 2013

I had a Charity Function, Booked room, Food. It was a fantastic night. The staff were very helpful and friendly. The night was a great success. Every one who attended the night has sent there feedback saying it was a great night .
Would book there again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rally_kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Comfort Hunts Liverpool

Property: Country Comfort Hunts Liverpool
Address: 2415 Camden Valley Way | Cnr York St & Hume Hwy, Casula, Liverpool, New South Wales 2170, Australia
Location: Australia > New South Wales > Greater Sydney > Liverpool > Casula
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Casula
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Country Comfort Hunts Liverpool 4*
Number of rooms: 120
Official Description (provided by the hotel):
At the Comfort Inn Hunts Liverpool, we offer everything you need to ensure your stay is comfortable and relaxing. Choose from several varieties of accommodation; Self-Contained Apartments and Family rooms suitable for school holiday trips, to Executive or Deluxe rooms, dedicated to making a special night more so (why not ask for one of our special packages for that romantic touch). For the corporate traveller we have dedicated Corporate and Executive rooms to ensure your stay is comfortable and productive. We have new recently renovated rooms available. Self-Contained Apartments (eleven in total) mean you can cook and eat in, while conference attendees can be adequately accommodated in our Executive, Corporate and Superior rooms. Comfort Inn Hunts Liverpool is located on two hectares of land just south of Liverpool. Boasting off-street parking for 250 cars (including trucks and coaches) Comfort Inn Hunts Liverpool is guaranteed to make your stay pleasant, whatever the reason for your visit. We are centrally located to major transport routes in and out of the city (only 40 minutes from the centre of Sydney and just 30 minutes to Sydney airport – via the M5) and to the scenic south and central coasts. From many different styles of well-appointed accommodation, our in-house Bella Fonté Restaurant, a pool, great entertainment and much more, you’re sure to find what you’re after! ... more   less 
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Also Known As:
Liverpool Comfort Inn
Country Comfort Hunts Liverpool Casula

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