I can not fault this place. Clean and neat rooms, Lovely hot water, nice maintained pool, spa and sauna. Away from the high way could not hear no traffic, play park for kids. Very family orientated and lovely cozy beds and excellent customer service. Will stay here again as we went the Wot hotel through wotif.com
Thank you so much for your positive words regarding your last stay here at ibis Styles Canberra Eaglehawk.
It is always a pleasure to receive positive feedback! I will share your comments with my team, this will be motivation for them to continue to provide a high quality service to all our guests!
I hope to see you staying at the hotel again soon
Stayed here for a wedding (probably the only way they get busines). We knew it was an older property so we booked a spa suite so we could have a decent room.....wrong! Extremely dated. We had to change rooms as the first room we got smelled really musty & there were bugs in the spa & paint comming off the walls & the phone didn't work.The second room was a bit better.
Definitely not a 4 star resort. We go away a lot & what we can get elsewhere for $170 just doesn't compare.
Breakfast at $15 was ok but nothing special.
Hi Jason & Jacqui,
Thanks for the review and I am sorry for the room that you received when you booked. We don't have your last names on here so we went and checked all the Spa rooms and have fixed up the maintenance issues. We also have a refurbishment plan in place to make over all the rooms in the hotel.
Hope to see you again in the future.
If you want a rural setting not too far from Canberra this place would be great. However the rooms are disappointing. The carpet is worn, the sheets and towels are very thin and the bed is only a double. The TV is not a flat screen and the reception was poor. The bathroom is old and tired. There were a lot of bus groups here and I assume they get cheap deals. As a holidaying couple we weren't impressed. It was not 4 star.
Thanks for the review. We are working with AAA at the moment on a refurbishment plan to bring the hotel back up to the standard you expect with a target for completion at the end of the year.
Glad you enjoyed the setting. Our Kangaroos would have been happy to see you too.