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“Not the worst & not the best”

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Ibis Styles Canberra Eaglehawk
Ranked #1 of 1 Hotels in Sutton
Sydney, Australia
Level 6 Contributor
239 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Not the worst & not the best”
Reviewed February 24, 2014

I will start with the what I did not like, as we were tired we decided to eat in the restaurant and though it was a Saturday night the only option was a Buffet, Beef, Chicken & Fish, mixed vegetables, tossed salad and what was supposed to be Coleslaw. Everything was room temperature even though they were in warming dishes, the tossed salad had a jug with dressing to go with it and it was OK however the Coleslaw well it was like no other I have ever seen or made, the cabbage was sliced in huge pieces with virtually noting else added and definitely not a coleslaw Mayonnaise - there had been something put on it which had an oil base but could not detect a flavour and for what we paid it was a huge disappointment. Breakfast the next morning was a lot better.
Yes the rooms were a little tired but that is the worst you could say, they were very clean and very, very comfortable beds, the shower was good and all in all for the price I can't complain about the room. On the whole the grounds were quite nice with a well maintained swimming pool and tennis court.
Though other reviewers have said the staff were surly etc I did not find this so, they were pleasant and helpful.
You are only about 10 minutes from the centre of Canberra and all in all quite a nice stay.

Room Tip: We had a room at the end of the property so had no one walking past.
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank chrissy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
Sydney
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 22, 2014

I have stayed at this hotel under Rydges and now Ibis management and have been impressed always with the staff courtesy, satisfying breakfast and the natural beauty surrounding and within the grounds of the Eagle Hawk Resort.

Room Tip: Ensure you find out clearly where your room is located as numbers are difficult to see from your car...
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  • Stayed February 2014, traveled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 15, 2014 via mobile

This hotel is being advertised as 4 star property, but in real it's just a low budget motor inn with an old TV, poor furniture and weared out towels. Walls are very thin, so prepare to get up at 6am along with your neighbours. The only positive thing was kangaroos and rabbits feeding at the property grounds very close to public.

Stayed February 2014, traveled with family
Helpful?
Thank double_yuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sutton hotels

Sydney
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 15, 2014

Room was clean and comfy, but had a funny smell due to wet carpet from bathroom.
Wall was a bit thin, I was able to hear neighbor in both rooms next door.
Plenty of Kangaroos about, even a rabbit.
As per other on this website suggested I brought Aeroguard and citronella candles, which we didn't end up needing. But the candle did help with the smell of the room.
Pool was nice but a little far to walk, also could use some shade.
Food was average, a little slow to serve. But staff made up for it with their friendliness.
Pizza bar was close and so was the bar, which was a bit disappointing.
In all, its not a bad place to stay for a budget overnight trip.

Room Tip: If go in summer ask for a room closer to the pool.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 14, 2014

The room was a bit dated, the shower did not work properly and the bed coverings were at the end of their life. The lady checking us out was clearly bored.Would not stay their again and was not 4 star. Did see kangaroos outside but no view at all from room.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 9, 2014

Was somewhat dubious after reading the reviews however we really enjoyed our stay. Check in was fine - 12md. Room and bathroom somewhat dated but clean, comfortable and roomy. Sat outside under the bull nosed verandah and enjoyed the bush setting. Poolside area nice - could do with some more shade eg umbrellas. Spa was nice and warm, pizza area not in operation. We didn't eat in the restaurant but nearby. Breakfast by the pool was enjoyable. Check out at 12md was a bonus.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allendorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Canberra Eaglehawk

Property: Ibis Styles Canberra Eaglehawk
Address: 1222 Federal Highway Service Rd, Sutton, New South Wales 2620, Australia (Formerly Rydges Eagle Hawk Resort)
Phone Number:
Location: Australia > New South Wales > Sutton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sutton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ibis Styles Canberra Eaglehawk 4*
Number of rooms: 151
Official Description (provided by the hotel):
ibis Styles Canberra Eaglehawk is set amongst 30 acres of natural landscaped native gardens. This truly unique property offers an inviting alternative to the Canberra CBD hotels. ibis Styles Canberra Eaglehawk now offers visitors to the ACT the ideal accommodation solution. ... more   less 
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Also Known As:
Rydges Eagle Hawk Hotel Sutton
Rydges Eagle Hawk Canberra

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