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Quality Inn
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Reviews (177)
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105
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All reviewshot breakfaststayed herewafflesfront deskroom was nice and cleanelectric carslarge tvscontinental breakfast was better than mostexcellent staywould stay againsausagehighly recommend this hoteljust in casewi fiwaffle makerbig lakefitness center
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172 - 177 of 177 reviews
Reviewed September 26, 2012

We were just looking for a basic hotel in Pinetop for a base as we explored the White Mountains. This hotel was quiet, clean, king bed, A/C and heat worked efficiently and quietly. Only issue was the Wi fi was slow. The hotel is in the middle of Show Low, Lakeside/Pinetop so getting to ofther attractions in the area was easy. A good stay for the price.

Room Tip: second floor rooms are probably quieter
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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1  Thank SarahScottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vick B, General Manager at Quality Inn, responded to this reviewResponded May 6, 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. Just to let you know we have also just recently upgraded all our rooms. We now have new funiture, 42" LED tvs, pillow-top beds, white duvet bedding, shower heads, and coffee makers in all our rooms. We look forward to being your host on future trips to Pinetop, AZ. If you have any other questions, comments or concerns regarding your stay, please contact me at 928-367-3636.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

Just stayed at this property. Was disappointed that the indoor jacuzzi was not working. It just changed owners and looks to be making some renovations. The breakfast wasn't great, just cereal, oatmeal, waffles and mini bagels/muffins. The room was ok, nothing amazing, but no major complaints either and much nicer than your average Econolodge, which is what it used to be.

  • Stayed: September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with La Quinta
Thank Robden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vick B, General Manager at Quality Inn, responded to this reviewResponded May 6, 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. Just to let you know we have also just recently upgraded all our rooms. We now have new funiture, 42" LED tvs, pillow-top beds, white duvet bedding, shower heads, and coffee makers in all our rooms. We look forward to being your host on future trips to Pinetop, AZ. If you have any other questions, comments or concerns regarding your stay, please contact me at 928-367-3636.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

got the chicken deal...good deal...Very Friendly front desk agent, bfast included and manager's reception 2 night a week! rooms are ok though the bed could be more confortable, they'll need a new matress ASAP. We got 2 rainy days so we don't have much to do...but it was ok.
location is great, in middle of town, walk distance from lot's of restaurants,bars, etc.

Room Tip: high floor better
  • Stayed: August 2012, traveled with family
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2  Thank Rita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vick B, General Manager at Quality Inn, responded to this reviewResponded May 6, 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. Just to let you know we have also just recently upgraded all our rooms. We now have new funiture, 42" LED tvs, pillow-top beds, white duvet bedding, shower heads, and coffee makers in all our rooms. We look forward to being your host on future trips to Pinetop, AZ. If you have any other questions, comments or concerns regarding your stay, please contact me at 928-367-3636.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

We received a warrm welcome and the entire staff was very friendly and helpful. The breakfast was adequate and the Happy Hour on Tuesday and Thursday is an added plus as is the popcorn and cookies in the office. The bathroom was very small and lacked counter space; there was only 1 electrical plug so we had to rearrange a place for the coffee pot. Having a refrigerator and micro in the room was nice and the bed was very comfortable. The room is "dated" and in need of upgrades. The carpet is worn in areas and the chairs in the room need a good upholstery cleaning or replacement. The T.V. is an older model and should be replaced with a T.V. that swivels as it was difficult to view since it is located inside a cabinet. Cleanliness is in need of improvement as the bathroom was not swept daily and the shower was not rinsed out. It was evident that dusting was not a priority. The coffee pot was not cleaned on a daily basis and when we checked in on the first day, there were coffee grounds left in the basket from the previous guests. We were comfortable during our 9 day stay and enjoyed the beautiful weather that the White Mountains offer. In closing, I believe one or two days at the Inn is fine but if you are planning an extended stay in this area, you look for other options as far as lodging.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank atter1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vick B, General Manager at Quality Inn, responded to this reviewResponded May 6, 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. Just to let you know we have also just recently upgraded all our rooms. We now have new funiture, 42" LED tvs, pillow-top beds, white duvet bedding, shower heads, and coffee makers in all our rooms. We look forward to being your host on future trips to Pinetop, AZ. If you have any other questions, comments or concerns regarding your stay, please contact me at 928-367-3636.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2015
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Stayed: October 2015, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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