This hotel was disgustingly dirty!! The walls were just disgusting, gross stuff all over it just made your skin crawl and the carpeting was just as bad. Stains on both linens and pillow cases. We had no hot water at 8:30 am and mind you the hotel was maybe 1/2 full and when going to the manager he said "oh my kids said something about cold water" and that was it, no apology or comment that somebody was working on it nothing at all. Our door also didnt lock and to close it when leaving we had to slam it very hard. Again went to let the front desk and this time got the wife who is even more unprofessional than the husband didnt even acknowledge what i was saying. I cannot believe that a hotel chain would have managers that do not understand what the phrase "customer service" means and look very unhappy when you go the front desk to check in or out because you are interrupting family time with their children, she was still in her lounging attire when she came to the front desk at 8:00 or 8:30 in the am.
- Official Description (provided by the hotel):
- Situated in the mountains, this motel is within a 10-minute walk of Ponderosa Plaza, Hon-Dah Casino, and Woodland Lake Park. Pinetop Lakes Golf & Country Club is 2.7 mi (4.3 km) away. Along with an indoor pool and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, and laundry facilities. All 42 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and 50" Flat Screen TVs with cable channels and free HBO. Guests will also find coffee makers, free local calls, and hair dryers. ... more less
- Reservation Options:
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- Also Known As:
- Super Eight Pinetop
- Pinetop Super 8
- Pinetop Super Eight