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“Good stay, good rates”

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Best Western Plus Winnipeg West
Ranked #1 of 2 Hotels in Headingley
Certificate of Excellence
Reviewed March 14, 2014

We enjoyed our stay. We were staying with an employee and his family, so we requested rooms side by side, which we received. The only minor issues we had were that the shower flow was a little low, and the bathroom was small. The complimentary breakfast was excellent.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded March 18, 2014

Hello Dennis G,

Thank you very much for taking the time to review our hotel. I understand the concerns with the shower flow, as we are a "green" hotel, we use low-flow shower heads. Sometimes this can be quite an inconvenience!

Thank you,
Erica Eden
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 - 352 of 401 reviews

Reviewed March 13, 2014

I stay at this hotel because its new and fresh and has nice rooms. Unfortunately, the staff seem tired and cranky and annoyed by any requests. I have stayed at this hotel in the past and the parts of the "water park" have been out of service for months (why??).

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded March 14, 2014

Hello 745aland,

Thank you for your review of your stay at our property. On behalf of our entire staff, I would like to apologize for not meeting your expectations. The helpful and caring attitude of our staff is one of the things we like to pride ourselves on, so I will be sure to look into your stay and see what the issue may have been that day, and talk to all our staff about how important it is to provide superior customer service.
In regards to the umbrella fountain in the pool area, I would also like to apologize. The pump that had originally been installed had an issue and was flooding the under deck of the pool area, therefore flooding our other pumps down there as well. We replaced it with a new one from the manufacturer, however the seal broke on the new one shorty afterward. We are currently waiting on a part to replace the seal, so hopefully it comes soon!

Thank you,
Erica Eden
General Manager

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Reviewed March 10, 2014

My sister and I had flown in from B.C. and N.S. on January 25th to go to Portage La Prairie. There was a storm that day and the highway had been closed down. We were fortunate enough to get a room here. We loved the room, and the beds and most important it was clean. The staff were helpful and polite even though they were extremely busy. We found it quiet even though they said they only had 10 rooms left in the hotel. The only problem was we couldn't get hooked up to the internet. They even came up to our room and tried themselves but we kept losing a connection. But they had computers downstairs to use so that was fine. The breakfast in the morning was GREAT. So many choices and it was included in the price. We really wished we could have taken the whole hotel with us to Portage.

  • Stayed: January 2014, traveled with family
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Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded March 14, 2014

Hello Lori M,

Thank you for all your kind words in regards to our property! I know how inconvenient it can be when the highway is closed down, so I'm glad that you had a great stay. As far as the staff goes, I'll make sure to let them know that they're doing a great job. As for the internet, we are currently working on improving the service to all guest rooms, so hopefully that issue will be resolved if you return!

Thank you,
Erica Eden
General Manager

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Reviewed March 3, 2014

We were dissapointed in our stay at this hotel. The pool was crowded.Tiles around pool area were very slippery.The breakfast area was overrun with people.We were woken at 5am by noise from room above.

  • Stayed: March 2014, traveled with family
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Thank Katherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded March 14, 2014

Hello Katherine D,

Thank you for taking the time to review our property. I am very sorry to hear you had an unsatisfactory stay. We are working on the slipperiness of the pool area, and this is hopefully an issue that we will have resolved sooner rather than later. We are also constantly trying to improve the flow in our breakfast area, especially on the busier days. If you have any suggestions on how we could improve, we would love to hear it!

Thank you,
Erica Eden
General Manager

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Reviewed February 24, 2014

The Hotel room was clean, had everything we needed the pool was lots of fun kids enjoyed hours of water the breakfast was great lots to choose from and it is just outside of Winnipeg which was even better your not in all that traffice and there is everything you need at this hotel we will be staying there agian

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank Lorianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded March 14, 2014

Hello Lorianne M,

Thank you for your review of our property. It's great to hear you enjoyed your stay. We agree, it is nice to be able to avoid the Winnipeg traffic, especially during rush hour!

Thank you,
Erica Eden
General Manager

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Reviewed February 19, 2014

This is an excellent hotel. We were most comfortable in the room. It was very quiet and peaceful. The bed was one of the most comfortable I had ever slept in. Close to the airport and all the restaurants and shops. Great breakfast. Easy in and out. We will be back.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank GLarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded February 20, 2014

Hello GLarsh,

Thank you very much for taking the time to review our hotel. It's great to hear that you enjoyed your stay at our property! We get many compliments on the comfort of our beds, and I'm happy to hear you had the same experience.

Thank you,
Erica Eden
General Manager

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Reviewed February 17, 2014

We were travelling in to WInnipeg for the day and decided to stay over that night. Staff are very helpful and accomodating. Breakfast was good but hotel was busy and had to wait to get a table and had to wait for the waffle maker, to no ones fault for the fact it was busy. Comfy beds and quiet rooms. All amenities and wireless internet. Pool was good as well.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank duey71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica E, General Manager at Best Western Plus Winnipeg West, responded to this reviewResponded February 19, 2014

Hello duey71,

I'd like to start by thanking you for taking the time to review your stay at our property. It's great to hear that you enjoyed your stay at our hotel. Sometimes in the morning, the breakfast area can be a little chaotic, and I'm very sorry for the wait to get your food. I hope the waffles were worth the wait!

Thank you,
Erica Eden
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Winnipeg West

Address: 4140 Portage Ave, Headingley, Manitoba R4H 1C5, Canada
Phone Number:
Location: Canada > Manitoba > Headingley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Headingley
Price Range: $94 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Winnipeg West 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Plus Winnipeg West Headingley, Manitoba

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