We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK for Motor Sport Events”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Alpha Hotel Eastern Creek
Ranked #1 of 1 Hotels in Eastern Creek
Reviewed October 1, 2012

I have used this hotel 4-5 times a year on business trips in the area, but will look for another hotel in future. The breakfast charge is now $25, way overpriced, meals are also expensive in the tavern, and not very appetising, I had Wagyu suasages which consisted of 2 sausages on a large bed of mashed potatoes with gravy over the lot. Rooms on the ground level which are between reception and the tavern are quite noisy with late drinkers returning after a session at the Tavern. The TV's are not flatscreen and take up a lot of what little space is on the desk area. The shower setup which is noted on an earlier review does mean there is water on the floor area of the bathroom area after a shower.
Contrary to other reviews, I didn't find reception staff to be very helpful, but as this visit was on a public holiday weekend there may have been less staff than usual. There is a discount for breakfast if you pay at checkin, I wasn't advised of this, so ask for it when you arrive if you intend having breakfast there. The lower level floor is not very well soundproofed from first floor noise, so if you get a noisy guest above you there may be a restless night. The doonah on my bed had red wine stains on the underside, but apart from that the room was clean, the bed comfortable, and there is plenty of free parking, and if you are are there for the motor sports it is so close you can smell the oil, but be aware drinks in the Tavern seem very expensive.

Room Tip: Room 134 is next to a men's toilet, can be noisy from banging doors.
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank thedoultonman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi thedoultonman,
Thank you for your honest review, without this we could make improvements where the guest really needs it.
I do recognise your tirpadvisor alias and note you have had several reviews and generally were positive about the hotel. We are dissapointed to know that we let you down on your last stay and would welcome the opportunity to rectify your feelings toward staying with us in the near future.
I welcome you to contact me if you feel you would like to discuss this further and allow us to redeem ourselves.

Kind regards,
Tony Tantaro
General Manager
02 8889 7700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (350)
There are newer reviews for Alpha Hotel Eastern Creek
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

321 - 327 of 350 reviews

Reviewed September 12, 2012

Excellent location, just meters from eastern creek raceway. Nice rooms, great beds and pillows. Highly recommended without any hesitation. Has a tavern with drinks and nice pub food within the building.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Matt1972SnowLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

hi matt1972snowlover,
Great to hear you enjoyed your stay with us at the hotel and appreciate your review. Im sure you had a great day at the track as well.
Hopefully we will see you here at Eastern Creek sometime in the near future, until then take care.

Kind regards,

Tony Tantaro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2012

This is definitely the place to stay if you need to be close to Sydney Motorsport Park. The rooms were clean, comfortable, with small (but not poky) modern bathrooms. The only thing that annoyed me was that the shower had a glass screen that only came part-way across, so there was always a lot of water on the floor after showering. When I arrived the remote to my TV didn't work and there were no buttons on the TV so I couldn't change the channel or volume - I was tired so didn't report it until the next morning, when I got back to my room the remote had been fixed and was working perfectly. I didn't get a chance to eat breakfast at the hotel as I had to leave at 6am each morning and breakfast didn't start until 6:30am, but I spoke to people who did eat breakfast and they said it was very nice. The service ok - when I checked in, there had been a mix up with my reservation and there was nothing booked for me so the staff member at check-in had to create a new booking. I'm not sure why, but the whole process took around 20 - 25 minutes, I was a little confused about why this was so complicated. Also, upon check out there was no-one at the desk, and I had to wait 15 minutes until a staff member arrived. However, I ate both nights at Coldwater Creek Tavern (restaurant / bar attached to the Chifley), and while it was a little pricey, the food was lovely and the service was extremely friendly and efficient. All in all, not a bad stay, some room for improvement, but I would definitely stay here again.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drtufty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi drtufty,
Thankyou for your review. Great to hear that you generally enjoyed your stay, as you mentioned there is always room to learn and improve our business and your feedback is a genuine guide in doing this and we appreciated it.
Im glad you enjoyed your evening meals and that our team got your tv remote fixed with little hassle. I will have a chat with our front office team regarding the booking process, agree it shouldn't have taken so long.
Thanks again, I hope to see you here in the near future.
Kind regards,
Tony Tantaro
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2012

Just returned home after 4 days away on business refreshed and replete after staying at the E.C.C.
Clean and efficient from room service through to check out.A great place to come back to after a long day.Meals are generous but not complicated,rooms are clean and quiet,staff range from average to outstanding (Stacey I hope your manager reads this you are worth more money).
Would I come back for another week............................................absolutely.

Bruce Triffett
Goldstein Eswood
Victoria

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi BruceT,
Thank you for your kind review. Great to hear you enjoyed your stay with us. I will be sure to pass your recommendations onto Stacey as im sure she will be delighted to hear this.
Hope to see you here in the near future, until then take care.
Kind regards,

Tony Tantaro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2012

The Chifley is located within close walking distance to the Eastern Creek race circuit, it has good parking facilities and clean, well equipped rooms. There is a pleasant bar and bistro style restaurant with quite a reasonable menu although the location can be a bit of a mystery to newcomers as it is a long and rather torturous path from the lobby area. A free wi fi service is available in the lobby area but the in room internet facility is overpriced.

I have stayed there many times when competing at Eastern Creek and have always found the staff to be friendly and cooperative. I will definitely be back but, while the location is just great for those of us with a motor sport interest or business in the adjacent industrial area, it is hardly in tourist territory.

  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank paulhamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi paulhamilton,
Thank you for your kind review, very much appreciated. We do try our best to deliver a friendly, non pretentious environment and welcome any feedback that may help us in realising and review our service good or bad.
Hope to see you back here in the near future.
Kind regards,
Tony Tantaro
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2012

stayed here on a deal on wotif for $12 for two -wouldnt pay anymore than this! rooms are small and depressing looking, old style tv and small room, young people at reception and didnt seem to have experience or offer any upgrades.
The corridors are a depressing dark colour, the bathroom is new and nice but the shower water floods the floor, smallest soaps ive ever seen impossible to wash with,after I complained they sent up a heap of tube washes still small though-made for children! fire alarm went off very early in the morning, manager said it was someone having a Hot Shower?
I would not pay more than $12 for a room here also get the smell from the tip wafting through.n nowher to eat here its in the middle of nothing!

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maltamum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi Maltamum,
We are dissapointed to hear that you did not enjoy your stay with us. We genuinely try to ensure all our guests are comfortable and enjoy our facilities and I do make apologies for not being able to do that for you during your stay with us.
We value your feedback and where possible take on board any recommendations to improve our property and thank you for this.
Kind regards,
Tony Tantaro
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2012

Excellent rooms, friendly staff and room service meal piping hot!

  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JNG100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this reviewResponded October 28, 2012

Hi JNG100,
Short n sweet. Glad you liked the hotel and enjoyed your meal.
We always appreciated good feedback of any sort. Hopefully we will see you hear at the hotel in the near future, until then take care.
Kind regards,
Tony Tantaro
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Eastern Creek
1.6 mi away
Travelodge Hotel Blacktown
1.9 mi away
Atura Blacktown
Atura Blacktown
#1 of 2 in Prospect
450 reviews
3.1 mi away
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill
#1 of 1 in Rooty Hill
964 reviews
Show Prices
Show Prices
Show Prices
5.5 mi away
Ibis budget Wentworthville
Ibis budget Wentworthville
#1 of 1 in Wentworthville
294 reviews
11.2 mi away
Mercure Penrith
Mercure Penrith
#1 of 4 in Penrith
719 reviews
7.3 mi away
Adina Apartment Hotel Norwest
Adina Apartment Hotel Norwest
#1 of 2 in Baulkham Hills
827 reviews
Show Prices
Show Prices
Show Prices

Been to Alpha Hotel Eastern Creek? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Location: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Eastern Creek
Price Range: $115 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
Alpha Eastern Creek combines premier hotel facilities with plenty of open spaces to spread out and relax during your stay. For high speed action or family fun, the hotel is the closest accommodation to Sydney Motorsport Park and the new Wet ‘n’ Wild Sydney water park. The 4.5 star hotel offers 164 stylishly appointed Club Rooms, Deluxe Rooms, Suites and self-contained Apartments. Alpha Eastern Creek also boasts an indoor heated lap pool and gym, flexible options for meetings, conferences and events and exciting dining and bar venues. Everything you need to feel comfortable and relaxed for a business or leisure stay. It’s your stay, your way. Does the idea of an intimate business lounge, all-day refreshments, productive work areas with unlimited WiFi, and space to quietly unwind take your fancy on your next stay? Experience our new Club Level, designed for guests who want to enjoy the existing breadth of hotels existing facilities and services with a superior level of accommodation ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Cancelon, Orbitz, TripOnline SA, Agoda, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Alpha Hotel Eastern Creek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alpha Hotel Eastern Creek Blacktown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing