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“Good Hotel, but...........”

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Alpha Hotel Eastern Creek
Ranked #1 of 1 Hotels in Eastern Creek
Toowoomba, Australia
Level 4 Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good Hotel, but...........”
Reviewed May 12, 2012 via mobile

Stayed at this hotel one night while in Sydney on a business trip. Good clean rooms and a bar is downstairs for meals and drinks.
The only thing that will make me think twice about going back is the horrible smell that blowed in that night from the nearby dump. I'm not sure if this is a regular occurance but it was very unpleasant.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tannaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, October 21, 2012
Hi Tannaby,
Thankyou for your feedback, glad you like the hotel. Unfortunately we cant do much about the smell that is emitted from a near by business from time to time, however we are constantly working with local authorities to have this controlled.

Kind regards,
Tony Tantaro
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
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    23
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Melbourne, Australia
Level 4 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 4, 2012

Excellent rooms, clean tidy and modern, well located for western suburbs and close enough to the motorway for easy access to city.
Bathrooms clean and modern although shower no good for tall people. Room service prompt.
Food ordinary, expensive and cold

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, October 21, 2012
Hi Paul K,
Glad you like the hotel. Our showers are of industry standard design but possibly not tall enough for all.
I do apologise for the dining experience had, I will assume this was with our breakfast. I will discuss this with our kitchen team and make improvements here.
Thankyou for you feedback as its a valuable form of measurement to see how we are performing.
Kind regards,
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 19, 2012

The rooms were very nice, clean and modern. The location was ok, there's not much around it, but it is in the middle of an industrial area, so can't expect much. The attached restaurant was good, with a decent selection. There are gym and pool facilities which was a a welcome surprise. The only negative thing was the reception, we waited 10 minutes before someone greeted us (the only reason that happened was someone phoned the front desk). Overall great hotel in which you can get a good nights rest.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mushfiq R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, October 21, 2012
Hi Mushfiq,
Great to hear you like the hotel and the gym to. Apologies with regard to your checkin and thanks for bringing this to myattention. At times our committed stay are required to assist guests away from the desk and i would say they forgot to place our greeting sign on the counter to advise you of this.
Again, please accept my apologies. Hope to see you hear at Eastern Creek again in the near future.
Kind regards,
Tony Tantaro
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 5, 2012

This Hotel is lovely, new and has great service. Being a new Hotel the rooms are all done up nice (no flat screen, but still), big room and big bathrooms and even though its so close to the M4, you never hear the traffic. The Hotel isnt really near any tourist attractions or anything, but a train station is about 15mins away. Restaurant has great food (ate there three times- recommending the Nachos and the Big burger YUMMMM ) and the girls at Reception were really helpful with info on getting around and things to do. Would definatly stay again, but next time we will be getting a hire car for sure.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sexysarah23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, January 9, 2012
Thank Sarah,
Glad to hear you enjoyed your stay with us at Chifley Eastern Creek, hope to see you hear sometime soon again.
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, ACT, Australia
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 3, 2011

Access is about 3 kms drive to/from M7 & M4 runs past the hotel. The sound proof windows let in no noise from M4 in the breakfast room though I could hear the public address system in my room #243 from the Eastern Creek raceway but nothing disturbing for a good night's sleep. My room overlooked the roundabout in front of the hotel & the Cold Water Creek Tavern. Lovely big room, comfy bed, no drawers in room, good lighting. No noise from other rooms or from the corridor. Nothing flash. My three brickbats ... smokers use the narrow footpath into hotel so you have to breath in their smoke; car park is in the open air around the back. It's well lit but you have a walk with luggage & along that footpath into the hotel. The Tavern's menu isn't wide ranging if you don't want pizza and eat early coz it closes at 9:30pm 7 days a week. The buffet breakfast is excellent with plenty of fruit.

Room Tip: Ask for a room overlooking roundabout. Bring own body wash as only soap, shampoo, conditioner &...
See more room tips
  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pikelette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, January 9, 2012
Hi Pikelette,
Thanks for your feedback about our hotel at Eastern Creek. Glad you enjoyed your stay. Hope to see you here again when next in town. Take care.
Tony Tantaro
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, Australia
Level 6 Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 12, 2011

Staff were great, place is brand new so everything was great, comfortable bed great shower. As we couldnt get any accomodation near where we needed to go we booked in here so it was a bit out of the way but other than that it was really good.

  • Stayed October 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rechargedbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, September 25, 2011
Hello Rechargedbat,
Great to here that you enjoyed your stay with us at the hotel and what we have to offer.
Your feedback is valuable to us as it helps us guage our business and to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.
Kind regards,
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 6 Contributor
272 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed August 25, 2011

Great location for those attending Eastern Creek raceway just adjacent to the gates. Also very handy for any business man needing accommodation close to the western business hub. Only draw back is lack of easy access restaurants other than the one on site. There is however a reasonable selection of restaurants and pubs a short drive away.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LengraMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESTManager, Manager at Alpha Hotel Eastern Creek, responded to this review, September 6, 2011
Hello Graham,
Thankyou for taking the time to provide us with your customer feeback form. Great to here that you enjoyed your stay with us at the hotel and what we have to offer.
Your feedback is valuable to us as it helps us guage our business and to also recognise our staff for their efforts or shortfalls as this can often go unnoticed. Hope to see you here at Eastern Creek sometime soon.
Kind regards,
Tony Tantaro
General Manager


that you feel our service Hope to see you here at Eastern Creek sometime soon.
Kind regards,
Tony Tantaro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alpha Hotel Eastern Creek

Property: Alpha Hotel Eastern Creek
Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Location: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Eastern Creek
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Official Description (provided by the hotel):
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 
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Also Known As:
Alpha Hotel Eastern Creek Blacktown

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