We were supposed to stay at the Ningana motel in Mudgee in November 2010. We had booked 2 rooms. I rang a week prior to our stay to confirm the booking as I always do before traveling. All was ok. We received a strange phone call the night before we were leaving from the owner to check the booking. He then asked to check the rates we had been quoted over the phone. When I told him the rates we had been quoted he then told me it was wrong and the price was higher for each room. He told me I was in the wrong and that I could not have been quoted the wrong price and it was an error on my part. When I questioned this he said "perhaps you had better stay else where". He was extremely rude. We were very upset at this and at the last minute did some searching and made phone calls and found some where else to stay. (Which was fantastic). We found out the next day that there was a large funeral in town and 2 weddings and believe the owners of the motel knew they could get more money for the rooms we had booked and when we refused to pay the higher rates, they wanted us out to make way for others who would pay more at the last minute. He was very rude and arrogant. Would not recommend this motel to any one. A budget hotel with budget management.
- Official Description (provided by the hotel):
- The Ningana Motel provides you with exceptional value for your stay in Mudgee. While the Motel gives you prime position right on the CBD doorstep you are also treated to comfort, quality, quietness and helpful service from our staff. These unique points will make your stay even more enjoyable.All 18 rooms are spacious and located on ground floor with parking outside each unit. All rooms have Wi-Fi Internet available, HD LCD Television, Free Austar, air conditioning, microwave, toaster, refrigerator and fresh milk. All include ironing equipment, electric blankets and an en suite bathroom with shower and hairdryer, all rooms are non-smoking. Guests have access to BBQ and laundry facilities.Rooms provide queen beds and vary from deluxe single, deluxe double, deluxe twin and spacious two bedroom family units. All efforts are made to accommodate the configuration you require. Breakfast is available to all rooms with other dining requirements met with the Motel’s location being so near to notable Mudgee eateries. Our staff are more than happy to assist you with touring of the Mudgee region such as winery tours, bicycle hire, maps and general local knowledge.Be comfortable and relaxed with the accommodation we provide and the convenience of the location. Enjoy the friendly old-fashioned hospitality and service. Along with the Mudgee Region, the Ningana Motel is a ‘Very Nice Place To Be’ ... more less
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