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“Excellent value for money”
Review of Hotel Pinero Tal

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Hotel Pinero Tal
Ranked #5 of 44 Hotels in El Arenal
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Excellent value for money”
Reviewed September 18, 2012 via mobile

I stayed at the Pinero Tal for 3 nights at the end of August as part of a friends hen do. Our party consisted of 10 women aged 27+.
The hotel was excellent value for money, we paid £30per night on an all inclusive basis. The hotel was very clean, and for a cheap all inclusive the food was surprisingly rather good.
The pool was nice though doesn't get the sun until the afternoon which is a bit of a shame, hence we went to the beach most days (3mins walk away).
Apart from a Welsh couple we were the only British people in the hotel, the majority being German and Dutch, however we found this a bonus - no loutish British yobs shouting and swearing at the top of their voices whilst hammered at 10am!
Staff at the hotel did not seem at all happy in their jobs, most of them came across very miserable and woe betide if you ask for 2 drinks at the bar then help yourself to a glass of water, strictly two drinks only!
In all a really good value holiday.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rachytay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, September 21, 2012
Regards from Mallorca,
First of all, thank you for choosing Piñero Talfor your holidays and thanks for your comments.
We take good note of all of them, and we'll try to make it better in future.
I’m glad to read that you enjoyed your time with us and hope to see you again in our hotel next year.
Sincerely,

Enrique Fernández
Assitant manager Hotel Piñero Tal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lincoln, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 11, 2012

Very Clean hotel, went all inclusive - the food good plenty of choice, alcohol choice was good too. No daytime entertainment and the evening entertainment was very poor. Nice and relaxing around the pool. Mainly German people as is the whole resort, only one other English family in the hotel, but we did not find this a problem. Close to beach and shops only 2 English bars in El arenal both are good place to meet other english staying in the resort.
resort is very good for young people we took our sons who are both in their 20's and they partied the nights away!

Room Tip: 8th floor you get brilliant Sea view.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rollypolly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, August 12, 2012
We welcome your kind opinion in reference to our hotel, as well as the services we provide, there is nothing more gratifying to know how our customers appreciate the same once they have completed their stay with us is the best reward for our work, know that we have reached your satisfaction.

On behalf of the entire team that we are the hotel staff, our most sincere thanks, look forward to serving you again in the future,

Enrique Fernandez Lechuga
Assistant Hotel Piñero Tal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 27, 2012

I must confess I was worried after reading the other reviews here, but after having found a good deal for a week here in July and having spent my vacations several years ago at the other nearby hotel of the group - bahia de palma - I decided to give it a try. And it turned out a great choice!
When I choose a 3* for beach holidays I look for: cleanliness, a place near the beach and in a safe area, good quality food, varied salads and breakfast buffet, nice staff...Piñero Tal has got all this. People cannot pay for a 3* and demand 5* service and then complain in an unfair way.
We had a group of noisy young people next to our room and couldn't sleep, but the staff was fast to manage and solve this situation, another good thing to refer.
The only thing I didn't like was the animation - but with a large seaside avenue to walk along at the warm nights who needs that? I admire the effort to include portuguese music, but why they present the worst quality of all portuguese music and so loud no one can talk I do not understand...

Recommended!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sofia_Portol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, July 28, 2012
Thank you very much for the time devoted to exposing his critique in Tripavisor on Hotel Piñero Tal, we are pleased we have reached your vacation expectations, be moving to all staff of the Hotel, your opinion about our services, we are proud to see that our thank smart clients know the value of the effort we make, and check for themselves the reality of them, actually is unfair, unpleasant cirticas read simply because they know the reason of the categories in the establishments, often done great harm because the travel experience is demonstrated to distinguish those services actually paid and those who do not criticize you on your extensive knowledge shows that have made ​​tours, and of course consistency is expressed encourages us to continue our daily effort in getting many more customers are sharing their Opinio, thank you very much on behalf of all the hotel staff Piñero Tal, hope to have you with us again soon.

Enrique Fernández
Subdirector Hotel Piñero Tal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armagh, United Kingdom
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed May 13, 2012

The hotel is clean and staff are very visible in their housekeeping duties. It is a bit dated however. Arenal is aimed at the German market so understandibly the food in the hotel was quite continental. Breakfast was cold meats, cheeses, breads,cereals, yoghurts and a selection of fried items. Lunch was salads, paella, soups and various hot dishes. Icecreams, mini cakes, jellies, mousse and lots of fresh fruit. Dinner was similar to lunch. Wine, beer, water and soft drinks were all self service. There is a sign saying you are not allowed to fill your water bottle from their dispenser. I took some glasses of water to the table and discreetly poured them into my bottle there. We commented that the staff were not overly friendly. We speak some spanish but they did not seem particularly interested to chat. There was a really nice lady on reception - she stood out as the only one who laughed with us. The maid was also very helpful in getting us extra pillows. The beds were surprisingly comfortable. It was the usual twin bed set-up common in spain.
Entertaintment was dancing, bingo, acrobatic act. There was a lovely atmosphere in the large bar area every evening. The guests were mainly spanish, portugese, german and dutch. People in general were not drinking much alcohol. The coffee machine was used more than the beer one. The teenagers seemed content to drink expresso and talk. There was a real family atmosphere.
The only things that let the hotel down are its location and paper thin walls. We were treated to every noise imaginable by the couple in the next room. On the other side we were woken by their mobile phone alarm. The hotel is in a built up area and the noise from surrounding buildings and from within the hotel was really bad. Thankfully we had earplugs. I dread to think how bad it would get in the height of summer when all the hotels in the area are full. The pool area is quite small and is in the shade for a large part of the day due to all the other high rise buildings. In front and to the side of the hotels are some rather shabby looking apartments with dogs that seem to bark for hours after dark.
Arenal is a nice area. The beach is clean. There is a good selection of places to eat and the usual cheap tat shops and some high street names. The number 15 or 25 bus takes you into Palma. It costs €1.50 each one way. This can be picked up along the sea front on the landside. The no.23 goes to the airport and can be picked up on the road that runs 1 street back horizontal to the sea front. It cost €2.50 each and takes about 20 mins. Airport taxi is €20 so bus is better value.
We would go back to Arenal in a heartbeat but not to Pinero Tal.

Room Tip: Ask for a room at the front on floors 7 or higher. Views of the bay and marina are awesome.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Service
Helpful?
6 Thank isabella1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, September 9, 2012
Greetings from Mallorca, we appreciate your time devoted to voice their criticisms, thank you very much for choosing our hotel for your holidays, we are pleased to have reached his satisfaction, hope to see you with your family again with us, receive a cordial greeting hotel management and his team.

sincerely

Enrique Fernandez
Assistant Hotel Pinero Tal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 23, 2012

Don,t believe all that you read just returned from a short break to this hotel read some really bad reviews, but overall a lovely hotel very clean friendly staff very helpfull and food good. Some people expect 5* luxury for 2* price will certainly go back only draw back up a hill but most are in Arenal

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank harrywillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, September 3, 2012
Dear customer, we want to express our appreciation for the views expressed in Tripadvisor, about our services, we feel that it is worth the daily effort of our team always aim at complete customer satisfaction during your holiday with us.

We have always available, we hope to see you soon again among our customers.

Enrique Fernandez
Assistant Hotel Pinero Tal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 2, 2012

Late holiday didnt know what to expect, Suprise what a really nice Hotel,
Stayed on the top floor magnificent, Veiws Over Looking the yacht club and the whole bay,
Food great, Spotless clean everywhere even in the gardens, Gym and indoor pool also,
Market and Shops On Tap Around the corner 5 mins to the beach.would Deffo go Back ..
Had a lovely time,
Chris, and Helen, P..

Room Tip: On A Hill Keeps you Fit ..
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank picklesasylum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, September 9, 2012
Greetings from Mallorca, we appreciate your time devoted to voice their criticisms, thank you very much for choosing our hotel for your holidays, we are pleased to have reached his satisfaction, hope to see you again with us, receive a cordial greeting hotel management and his team.

sincerely

Enrique Fernandez
Assistant Hotel Pinero Tal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 23, 2011

My friend and I spent a week here from 10/9/11 - 17/9/11 and had a fantastic time. The hotel was great, food was surprisingly good (for an all-inclusive menu), the staff were extremely friendly and to be honest, we couldn't fault it. Maybe the lack of electrical outlets in the room was a minus but even that didn't deter from our stay here.

I can highly recommend this hotel for value for money and an all-round pleasant and enjoyable experience. :-)

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank twizzle67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique F, Director de Relaciones con Clientes at Hotel Pinero Tal, responded to this review, September 9, 2012
Greetings from Mallorca, we appreciate your time devoted to voice their criticisms, thank you very much for choosing our hotel for your holidays, we are pleased to have reached his satisfaction, hope to see you with your family again with us, receive a cordial greeting hotel management and his team.

sincerely

Enrique Fernandez
Assistant Hotel Pinero Tal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pinero Tal

Property: Hotel Pinero Tal
Address: Calle Maria Antonia Salva, 44, 07600 El Arenal, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > El Arenal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 44 Hotels in El Arenal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pinero Tal 3*
Number of rooms: 198
Official Description (provided by the hotel):
LOCATION: 14 km from Palma city centre and 300 m from the spectacular El Arenal beach. ROOMS: Full bathroom, central heating, air conditioning, safe deposit box (with charge), TV-SAT, terrace, telephone and all the rooms are outdoor facing. Maximum capacity: 2 adults + 1 child or 3 adults. FACILITIES: Restaurant, bar, games room, lounge. Internet suite (with charge). Outdoor pool, solarium and terraces. Heated indoor pool in winter and gymnasium. With extra charge: Sauna and solarium. Climate-controlled public areas. Night-time animation programme. DINING-ROOM SERVICE: Buffet. Half board: Breakfast and evening meal. CHARACTERISTICS: Last refurbishment Winter 2005/06. 198 Rooms. ... more   less 
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Also Known As:
Pinero Tal Hotel
Hotel Pinero Tal El Arenal, Majorca

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