A wonderful Hotel, with problems. The Hotel is undergoing some extensions, and is still approached by a dirt road (12th May 2008) The pool area and pool bar are as good as you will find anywhere, not that the pool bar is always open, the pool is a swimmers pool, straight forward about 30 yards by 15 yards. Plenty of sun beds. The rooms whilst small for a double are acceptable. The hotel facilities, including indoor pool and gym, are fine and the resurant serves a basic but acceptable fair. The hotel is a way out of the Roses area, and taxi will charge between 12 and 15 euro's. Where does the hotel lose out, simply the management, they leave the staff (who are more than helpful were allowed to be) to run the hotel for the management, not the customers. Having spoken to all the staff on duty on evening about trying to get one glass of white wine for my wife at the indoor bar, I finally got the response, the next day from one of the hotel directors that we dont serve wine in the bar, or Sherry (In Spain) or many other drinks. I have never had to listen to the bar staff say no to customers so many times in any other hotel. Ask for anything that hotel does not agree with, and you are told sorry thats not available. THIS HOTEL IS RUN BY MANAGEMENT FOR MANAGEMENT AND NOT THE CUSTOMERS. A pity really as the hotel could be so good but the old adage the customer is always right even if they are wrong does not happen at this hotel, the saying here is, the customer is always wrong, and must do it the way we the management decide not at all, a bit like Basil Fawlty.
- Official Description (provided by the hotel):
- Hotel San Carlos is a quite hotel that we recommend for families with children, people who like to play sports during their holidays (tennis, squash, sports-center, gym, pre-olympic sized open-air infinity pool (33m.X13m.), Heater indoor pool from March to May and in October, children's pool, sauna&Jacuzzi (extra charge), mini-golf, etc.) And people who look for quite place to rest, with free parking and well-comunicated to important sites of the surroundings: la Ciutadella in Roses, Museu Dali in Figueres, Casa-Museu Salvador Dali in Port-Lligat, Parc Natural dels Aiguamolls de l'Emporda in Castello d'Empuries, Monestir de Sant Pere de Rodes in Port de la Selva, Cadaques, etc.. The hotel is located in a privileged environment, surrounded by 3 Natural Parks: els Aiguamolls de l'Emporda, Cap de Creus and l'Albera. It's located on the Roses to Cadaques road, about 2km from the center of the village of Roses and the beach. We have a free shuttle to the centre and the beach. Hotel San Carlos has a total of 110 rooms: 103 standard rooms, 1 room adapted for people with reduced mobility and 6 suites 'La Masia'. All of them are equipped with full bathroom and terrace. Also available for all of them, centralized climate control (air conditioning or heating), direct telephone, safe and satellite flat-screen TV. You can use our wireless Internet connection from your laptop at the hotel lobby, or you can use our computers with internet. Pets under 7kgs (15 lbs.) Are allowed with a €/day supplement per pet. They are only allowed in the hall and room, not in communal areas. Other services: Buffet Restaurant with show-cooking, restaurant a la carte Mas Busca (depending on the season), lounge with big screen and satellite TV, and 2 functional rooms for banquets and conventions. ... more less
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- Also Known As:
- San Carlos Hotel
- Hotel San Carlos Roses, Spain - Costa Brava